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40
TROUBLESHOOTING
Concern Potential Cause Common Solution
Automatic Ice Maker
Ice maker is
not making
any ice.
• Ice maker is turned off.
• Refrigerator is not
connected to water line or
water valve is not open.
• The water supply line is
kinked.
• The water filter is not
seated properly.
• The water filter may be
clogged with foreign
material.
• Ice maker bail arm is
being held up by an item
not allowing it to go in the
on or down position.
• Turn on ice maker. For the refrigerator
ice maker, press and hold the Ice
Maker On-Off button on your display.
For the freezer ice maker, turn the
ice maker on by pressing the toggle
switch on the (-) side.
• Connect the unit to the household
water supply and ensure the water
valve is open.
• Ensure that the supply line does not
kink when the refrigerator is pushed
into place against the wall.
• Remove and re-install the water filter.
Be sure to seat it fully into the locked
position.
• If water dispenses slowly or not at all,
or if the filter is six months old or older,
it should be replaced.
• Move any item or frozen ice cubes that
may block the bail arm from being in
the on or down position. Additionally,
the ice bin itself may be out of position
so that it prevents the bail arm from
dropping all the way down. Be sure
the bin is pushed all the way to the
rear of the shelf. See Automatic Ice
Maker-Freezer section in manual.
1-800-265-8352 (Canada)
electrolux.ca
1-877-435-3287 (United States)
electrolux.com
Before You Call
If you experience a problem with your refrigerator or notice a product behavior or condition
that you do not understand, you can usually avoid a call to your service representative by
referring to this section for an answer. Beginning with the following table, this information
includes common concerns, causes, and suggested solutions.
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