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10
TROUBLESHOOTING
Milk Jug has not been cleaned properly
and milk residue from previous use is
burning.
Ensure the milk jug is thoroughly cleaned after each
use and between consecutive uses.
Milk is not swirling correctly. Ensure the frothing disc is securely and correctly
attached.
Ingredients have been added too quickly
or too much.
Add ingredients (if desired) slowly and in small
quantities after the milk has already started swirling.
Burnt milk?
Nothing happened after pressing
the Start/Stop button?
Frothing disc is not moving or is
dislodged?
Milk is not heating?
Frothing disc has dislodged during
operation.
Frothing disc is not inserted correctly.
Ensure the frothing disc is securely and correctly
attached.
The milk frother failed to activate.
Ensure that the milk frother has been properly
activated and repush the Start/Stop push-dial again.
The milk jug is not positioned onto the
power base.
Ensure the milk jug is Correctly positioned onto the
power base.
The indicators are all o?
After 30 seconds of non-use, the milk
frother will enter sleep mode.
Turn or press the Start/Stop push-dial to reactivate
the milk frother.
The milk frother failed to activate.
Ensure that the milk frother has been properly
activated and repush the Start/Stop push-dial again.
Frothing disc is not inserted correctly. Ensure the frothing disc is securely and correctly
attached.
PROBLEM POSSIBLE CAUSE SOLUTION
Milk is not foaming?
Milk is warm or too hot to foam.
Do not re-foam already heated milk.
Use cold , fresh ( or freshly opened ) milk .
If your problem is not listed, please contact Customer Support.
NOTE:
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