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- 15 -
COMMON PROBLEM
No.
Exist problem
Reason analysis
Resolutions
1
Not easy to take out
loading bowl after the ice
cream is finished
There are water drops
between the cooling
bowl and the loading
bowl that are not wiped
clean, resulting in
freezing
Wait 3-8 minutes
before taking out
the loading bowl.
2
The transparent lid is
lifted to the mixing fan
blade, and it cannot be
stuck in place
The mixing fan blades
not in place, and pay
attention to the
alignment of the convex
hull at the bottom
Put the mixing
fan in place and
rotate the
transparent
cover in place
3
The loading bowl
cannot be placed in the
cooling bowl
Deformation caused by
improper use of loading
bowl
Buy a new
loading bowl
4
At the beginning of
making ice cream, the
mixing fan seriously
scratched or jammed.
Deformation caused by
improper use of loading
bowl
Buy a new
loading bowl
AFTER SALES SERVICE
One year warranty service is available from the date of purchase.
The date of purchase of the invoice or after-sales service warranty
card is subject to the warranty service. The problems you encounter
when using our company's home automatic ice cream machine can
be helped and resolved through the service hotline. We provide
technical advice free of charge.
●One of the following conditions is not covered by the warranty;
1) Components are damaged due to improper use, maintenance and
storage;
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