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Problem solving guide
62
Many malfunctions and minor faults that can occur in daily operation can be
corrected without contacting Miele. This will save you time and money because
you will not need a service call.
You can find information on how to remedy faults yourself at www.miele.com/
service.
Please note, however, that a call-out charge will be applied to unnecessary service
visits where the problem could have been rectified as described in these operating
instructions.
To prevent cold from escaping, avoid opening the appliance door until the fault
has been corrected.
Problem Possible cause and remedy
The refrigeration
appliance is not getting
cold and the interior
lighting does not come
on when the appliance
door is opened.
The refrigeration appliance is not switched on and
the symbol is lit up in the display.
Switch the appliance on.
The plug is not properly inserted into the socket or
the socket is not switched on.
Insert the plug into the socket correctly and switch
on. If the refrigeration appliance is switched off,
will appear in the display.
The mains circuit breaker has tripped. There could be
a fault with the refrigeration appliance, the household
electrical wiring or another electrical appliance.
Contact a qualified electrician or Miele.
The compressor runs
continuously.
This is not a fault. To save energy, the compressor
runs at a lower speed when less cooling is required.
This increases the running time of the compressor.
The compressor is
switching on more
frequently and for
longer periods of time.
The temperature in the
appliance is too low.
The ventilation gaps are covered or have become too
dusty.
Do not block the ventilation gaps.
Clean the dust from the ventilation gaps on a
regular basis.
The appliance door has been opened too frequently.
A large amount of fresh food has been placed in the
appliance.
Only open the door when necessary and for as
short a time as possible.
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