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15
Consumer Damage Type
Compensation
In Warranty Period Aer Warranty Period
Failure of Perfomance
& Functions in
the Normal State
Significant repair is required within
ten
(
10
)
days aer purchase of the product
Exchange or Refund
at the Purchase Price
NA
Significant repair is required within
one
(
1
)
month aer purchase of the product
Exchange or Repair For Free
Significant repair for the replaced part is
required within one
(
1
)
month aer purchase
Refund
at the Purchase Price
Exchange is Not Available
Repair is
Available
Same failure occurs
three (3
)
times
Exchange or Refund
at the Purchase Price
Paid Repair
Failure occurs
five (5)times
Service provider lost the product of which
repair is requested by a consumer
Refund
(Depreciated Price +
10% of the Price)
Repair is not available because the service
provider does not have appropriate parts for
repair in the part retaining period
The service provider has appropriate parts
for repair, but repair is not available
Refund
(Aer Applying Depreciation)
Consumer’s
Intentional or
Negligent Fault
Repair is Not Available
Exchange Aer Charging
Repair Fee (Paid Repair)
Exchange (Aer Charging Repair
Fee & Applying Depreciation)
Repair is Available Paid Repair
Paid Repair
무상서비스
Malfunctions due to customer negligence Cases when the product is not faulty Other cases
• Malfunctions caused by incorrect power capacity.
• Malfunctions caused from external shock or fall.
• Malfunctions due to the use of consumables or
optional devices not specified by our company.
• Malfunctions caused by repair person who is not
from the partner companies specified by
our company.
• Malfunctions caused by ignorance of the
‘Safety Information’ described in the User Manual.
• Users asking for warranty service before fully
understanding the User Manual.
• Problems in external environment, including
propagation of radio waves and wired signals.
• Errors in initial installation for the supplied product.
• Treatment of filtering and removal of foreign
substances from accessories. Malfunctions
caused by other companies’ products
(including soware).
• Malfunctions caused by natural
disasters.(lightning, fire, salt
damage and water damage)
• The life of consumables has
expired.
www.everybotweb.com
Paid Service
If you ask for aer-sales service and the product is not found to be faulty. You will be responsible for the service fee.
Please read through the User Manual before contacting the service center.
Free Service
Product Warranty
The Warranty Service we provide to our consumers is based on the customer compensation
regulation. If you request warranty service, Everybot will provied the sevice. The company will
notify the customer of whether he or she will be compensated and the details of the
acompensation within seven
(
7
)
business days aer the day of the customer's request, and
oer the compensation within fourteen
(
14
)
business days aer the day of notification.
PRODUCT WARRANTY
1
YEAR
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