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Troubleshooting
The power is not turned on.
Check if the battery is discharged.
Recharge the battery fully and start the main unit again.
The main unit action is not working normally
during cleaning.
Please clean up the sensor windows. (refer to 11p)
Please check if the mops are properly attached on the mop kits.
Remote control does not work.
Check if the System Power Switch on the main unit is on.
Replace the batteries of the remote control with new ones.
The remote control does not operate while recharging.
Check if the remote control is located 5m or longer from the main unit.
The operational noise is louder than normal.
Check if any foreign substances are caught in the rotating plate of
the main unit.
Loose screw of the rotating plate may cause noise.
The main unit does not charge.
Check if the power adaptor complies with the specifications.
Check if the power adaptor is correctly connected.
Driving or cleaning force is weak.
Check if the water supply mop kit or the mops are installed correctly. (refer to 7p)
If the mops or the bottom of the main unit is too moist, remove moisture and restart.
Check if foreign substances like a long string are caught in the water supply mop kit or mop guide kit.
Firmly tighten the screw of the mop guide kit on the bottom of the main unit. (refer to 5p).
The main unit is made to be operated in the home (floor) environments.
The main unit does not work.
Please check if the main unit is powered on.
Please press the operation button for 2sec. And check if it is turned on.
Check battery level or errors through the LED lamp.
The operating time is short.
Charge the battery until it is full.
If the battery is completely discharged, operating time of the main unit
can be shortened.
Check if the LED lamp blinks in red while charging.
The LED lamp blinking in red may be a sign indicating that battery is abnormal,
so turn o the System Power and contact the customer service center.
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