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28
Problem Possible Solution
The air fryer will not turn on. Make sure the air fryer is plugged in.
Food is not completely cooked. Increase cooking temperature or time.
Food is overcooked or burned.
Decrease cooking temperature or time.
Make sure food items are not too large and are not touching the
heating elements.
Food is cooked unevenly.
Preheat the air fryer manually by using the Preheat function (see
page 16).
Make sure food items are not too closely packed into a tray, rack, or
other container.
White smoke or steam is
coming out of the oven.
The air fryer may produce some white smoke or steam during
cooking. This is normal.
During first use, dust from the packing process may cause white
smoke. This is normal for toaster air fryers and many other kitchen
appliances. To eliminate any dust, see Test Run (page 12).
Excess oil or fatty foods may produce white smoke. Make sure the
inside of the air fryer is cleaned properly and isn’t greasy.
Dark smoke is coming out of
the air fryer.
Immediately tap and unplug your air fryer. Food is burning.
Wait for smoke to clear before opening the air fryer door.
A thermometer shows that
the air fryer temperature is
dierent from the air fryer
setting.
Commonly used thermometers usually have low sensitivity and take
over 10 minutes to measure the correct temperature. This will not
aect cooking.
Display shows Error Code “E1”. There is an open circuit in the temperature monitor.
Contact Customer Support (see page 31).
Display shows Error Code “E2”. There is a short circuit in the temperature monitor.
Contact Customer Support (see page 31).
Display shows Error Code “E3”. The temperature in the air fryer oven is too high. Contact Customer
Support (see page 31).
Display shows Error Code “E4”.
The air fryer has been plugged into an incorrect power source, such
as a 220–240V outlet. Unplug the air fryer. Only use the air fryer with
120V, 60Hz outlets, such as those in North America.
If your problem is not listed, please contact Customer Support (see page 31).
TROUBLESHOOTING
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