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en Troubleshooting
30
Fault Cause and troubleshooting
The operation does
not start or is inter-
rupted.
Different causes are possible.
▶
Check the notifications that appear on the display.
→"Displaying information", Page11
Malfunction
▶
Call the after-sales service.
→"Customer Service", Page31
Appliance does not
heat up.
Demo mode is switched on.
1.
Briefly disconnect the appliance from the power supply by switching the circuit breaker in
the fuse box off and then on again.
2.
Switch off demo mode in the basic settings within approx.5minutes.
→"Changing the basic settings", Page19
There has been a power cut.
▶
Open and close the appliance door once after a power failure.
a The appliance is checked and is ready to use.
The time is not dis-
played when the ap-
pliance is switched
off.
Basic setting has been changed.
▶
Change the basic setting for the time display.
→"Basic settings", Page19
Appliance door can-
not be opened.
The cleaning function locks the appliance door; lights up in the display.
▶
Allow the appliance to cool down until goes out in the display.
→"Pyrolytic activeClean cleaning function", Page23
The childproof lock locks the appliance door.
▶
Deactivate the childproof lock using the setting ring.
→"Childproof lock", Page18
You can switch off the lock in the basic settings.
→"Basic settings", Page19
HomeConnect is not
working properly.
Different causes are possible.
▶
Go to www.home-connect.com.
The interior lighting
does not work.
Basic setting has been changed.
▶
Change the basic setting for the lighting.
→"Basic settings", Page19
The LED light is defective.
▶
Call the after-sales service.
→"Customer Service", Page31
Maximum operating
time reached.
To prevent an unwanted permanent operation, the appliance automatically stops heating
after several hours if the settings are unchanged. A message appears in the display.
The point at which the maximum operating time is reached is determined by the corres-
ponding settings for an operating mode.
1.
To continue operation, switch the appliance off and on again using . Reset and start
the operation.
2.
If you do not need to use the appliance, press to switch it off.
Tip:To prevent the appliance from switching off when you do not want it to, set a cooking
time.
→"Time-setting options", Page12
Error code made up
of letters and num-
bers appears on the
display, e.g. E0111.
The electronics have detected a fault.
1.
Switch the appliance off and on again.
a If the fault was a one-off, the message disappears.
2.
If the message appears again, call the after-sales service. Please specify the exact error
message when calling.
→"Customer Service", Page31
The cooking result is
not satisfactory.
Settings were unsuitable.
Adjustment values, e.g. temperature or cooking time, depend on the recipe, quantity and
food.
▶
Next time, set lower or higher values.
Tip:A lot of other information about the food preparation and corresponding adjustment
values can be found in the HomeConnect app or on our website www.bosch-home.com.
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