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PXM-12MP Powered Monitor Troubleshooting | en 23
Electro-Voice Installation manual 2019-10 | v01 | F.01U.363.983
6 Troubleshooting
Problem Possible Cause(s) Action
1. No sound Amplifier Verify all the electronics are on, the signal routing is
correct, the source is active; the volume is turned up,
etc.
Correct/repair/replace as necessary. If there is still no
sound, then the problem may be wiring.
Wiring Verify you have connected the correct cables to the
amplifier. Play something at a low level through the
amplifier. Connect a test loudspeaker in parallel with the
malfunctioning line. If the sound level is gone or is very
weak, the line has a short in it (possibly a severe scrape,
pinch, or a missed connection). Using the test
loudspeaker, move down the line and test each
connection/junction until you find the problem and
correct it. Observe proper polarity.
2. Poor Low-
Frequency
Response
With SUB menu
cross-over frequency
activated
If no subwoofers are used with the system, select the
OFF position.
3. Intermittent output
such as cracking or
distortion
Faulty connection Check all connections at amplifier and loudspeakers to
ensure they are all clean and tight. If the problem
persists, check the wiring. See problem 1.
4. Constant noise
such as buzzing,
hissing or humming
Defective source or
other electronic
device
If noise is present, but no program material is playing,
evaluate each component as necessary to isolate the
problem. Most likely there is a break in the signal path.
Poor system
grounding or ground
loop
Check and correct the system grounding, as required.
Input gain knob is
not in the MIC
position
Slowly increase the input gain knob level to engage the
microphone pre-amp.
5. No sound produced
with microphone
connected to INPUT
1 or INPUT 2
Microphone requires
phantom power.
Switch PHANTOM 1 or PHANTOM 2 to ON in the menu.
See DSP control menu, page 16.
Input gain knob is
not in the MIC
position
Slowly increase the input gain knob level to engage the
microphone pre-amp.
6. Sound is distorted
front LED is OFF,
LCD screen LIMIT is
ON
Excessive input level Reduce the input level or loudspeaker level knobs to
prevent limit.
Incorrect gain
structure or source
input (mixing
console/preamp) is
overdriven
Verify level controls of the source are properly structured
by using the VU meter indicator on the LCD screen. If the
VU meter bar is solid or the system indicates LIMIT, the
input or source level is too high.
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