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21
PROBLEM POSSIBLE CAUSE SOLUTION
Spots and filming on dishes
Water hardness is too high
For extremely hard water install a water
softener
Improper loading of dishes
Load the dishes again as the manual
indicates
Old or damp powder rinse aid is used Use fresh rinse aid
Rinse dispenser empty Add rinse aid to the dispenser
Etching
Using too much detergent
Use less detergent if you have soft water
etching
The inlet water temperature exceeds
150 F
Lower the inlet water temperature
Detergent left in dispenser cup
Detergent may be too old Use fresh detergent
Spray arm is blocked
Load the dishes, making sure the spray
arms are not blocked.
Detergent dispenser will not shut
Improper operation of the detergent
cover
Add the detergent and rinse aid as indi-
cated by the manual
Water remains in the dishwasher
Previous cycle has not finished or has
been interrupted
Select the proper cycle as introduced by
the manual
Dishwasher does not drain properly
Drain is clogged
Check if you have an air gap
Make sure the disposer is empty if the
dishwasher is connected to the disposer
Drain hose is kinked
Make sure the drain hose is properly
connected to the sink
Suds in the tub Improper detergent is used
Make sure to use only the automatic
dishwasher detergent
Dishwasher leaks
Excessive suds caused by using the
improper detergent
Make sure to use only the automatic
dishwasher detergent
Dishwasher is not level
Leveling the dishwasher (see the instal-
lation manual)
Black or gray marks on dishes
Aluminum utensils have rubbed against
dishes
Chose a higher cycle
Make sure the inlet water is no less than
120 F
Stained tub interior
Coee and tea soil Using a spot cleaner to remove the soil
Tomato-based food stain
Rinse only cycle right after loading to
decrease the staining
Noises
Detergent cup opening\Drain pump
sound
This is normal
Dishwasher won’t fill
A hard object has entered the wash
module. When the object is ground up,
the sound should stop.
If the noise persists after a complete
cycle, call for service.
Before Calling for Service (Con’t)
Troubleshooting
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