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Warranty
ONE YEAR WARRANTY
Howard-McCray warrants the refrigerator of the serial number shown, and all parts thereof, to be free from defects in material and workmanship under normal use and
service. Its obligation under the warranty shall be limited to repairing or replacing any part of said refrigerator (F.O.B Factory), which proves to be defective within one
year from the date of original shipment, provided that the installation date is not thirty (30) days beyond the original shipping date of the refrigerator and examination
discloses to its sole satisfaction that said refrigerator or any part thereof is defective. This warranty shall not apply to said refrigerator, or any part thereof, which has
been subject to any accident, alteration, abuse, misuse, or damage by flood, fire or acts of God, or repaired other than as authorized herein. This warranty does not apply
to glass or enameled finish. Labor costs are included in the warranty up to ninety (90) days from shipping date. More details are available in our price list.
All claims are to be handled through the selling dealer or distributor who originally bought the refrigerator from Howard-McCray. The selling dealer or distributor shall
be solely responsible for transacting with Howard-McCray for the part(s) replacement of any in or out of warranty part.
FOUR YEAR COMPRESSOR REPLACEMENT WARRANTY
FOR SELF CONTAINED REFRIGERATOR CABINETS OR REMOTE CABINETS PURCHASED WITH COMPRESSORS
This Four Year Replacement Warranty is a right of the buyer upon payment. It is the sole right and remedy of buyer after the expiration of the One Year Warranty on
the complete refrigerator. At any time during the four years following the expiration of the above One Year Warranty, if it is shown to the sole satisfaction of Howard-
McCray that the compressor is inoperative due to defects in factory workmanship or material under normal use and service. Howard-McCray agrees to replace the
compressor with a compressor or equipment of like or similar design and capacity.
All claims made pursuant to the Four Year Replacement Warranty are to be handled through the selling dealer or distributor who originally bought the refrigerator from
Howard-McCray. The selling dealer or distributor shall be solely responsible for transacting with Howard-McCray the replacement of any compressor. To expedite the
exchange of compressors under warranty, the dealer or distributor may make the exchange with a local compressor manufacturer’s wholesaler. If the inoperative
compressor is beyond the one (1) year warranty the selling dealer or distributor should send to Howard-McCray two (2) copies of the wholesaler’s invoice with all
warranty serial numbers, etc. and Howard-McCray will issue a credit to the dealer or distributor for the net exchange price, less the return allowance as listed by the
compressor manufacturer. The original compressor should be returned to the wholesaler, if a return allowance is applicable. If not applicable, the original compressor
serial plate should be returned to Howard-McCray, along with copies of the wholesaler’s invoice.
The Four Year Warranty does not apply to any part of the cabinet or its finish, nor does it apply to the control valve, relay or any part of the refrigeration system. This
Four Year Warranty shall not apply to said compressor if it has been subject to any accident, alteration, abuse, misuse, or damage by flood, fire or acts of God, or
repaired other than as authorized herein. Labor costs are not included in the Four Year Replacement Warranty.
THIS “ONE YEAR WARRANTY” AND “FOUR YEAR REPLACEMENT WARRANTY” ARE EXPRESSLY IN LIEU OF ANY AND ALL REPRESENTATIONS
AND WARRANTIES EXPRESSED OR IMPLIED. INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE WHETHER ARISING FROM STATUTE, COMMON LAW, CUSTOM, OR OTHERWISE. THE REMEDIES SET FORTH IN THE “ONE YEAR
WARRANTY” AND “FOUR YEAR REPLACEMENT WARRANTY” SHALL BE THE EXCLUSIVE REMEDIES AVAILABLE TO ANY PERSON. NO PERSON
HAS ANY AUTHORITY TO BIND HOWARD-McCRAY TO ANY REPRESENTATION, OBLIGAT ION OR WARRANTY OTHER THAN AS CONTAINED
HEREIN.
Howard-McCray shall not be liable for any special, indirect or consequential loss or damage resulting from the use of this refrigerator or caused by any defect, failure or
malfunction of any part thereof whether a claim for such damage is based upon warranty, contract, negligence, or otherwise. Neither the One Year Warranty nor the
Four Year Replacement Warranty shall be construed in such a manner as to place any cost, liability, expense or obligation of any nature whatsoever (including but not
limited to labor costs, freight or shipping expenses, lost profits damage to personal property and/or food or product spoilage costs) upon Howard-McCray other than the
obligation (as specified herein) to either repair or replace any part of the refrigerator pursuant to the One Year Warranty or to furnish a replacement compressor
pursuant to the Four Year Replacement Warranty.
The following, although not an exclusive list, are understood to be the responsibility of the owner and are not covered under either the One Year Warranty or Four Year
Replacement Warranty, since they are not attributable to defects in material or workmanship.
1. Installation of or repair with parts in a manner other than as provided herein.
2. Damage as the result of moving the refrigerator
3. Damage due to improper electric voltage or improper electric service.
The One Year Warranty and Four Year Replacement Warranty are valid only in the continental United States of America.
Welded Compressors
The compressor having exceeded the allowed time for exchange with the refrigeration wholesaler, but within the remainder of the five year coverage period, as
determined by the date of shipment of the cabinet from the factory; then the serial plate only would be removed and forwarded to our office with a copy of the
wholesaler’s invoice for the replacement compressor and the model and serial number of the cabinet upon which the replacement compressor was installed. The selling
dealer’s name, copy of the invoice if available, and the date of installation at the customer’s location will also be required.
Semi-Hermetic Compressors:
Same as the welded compressor, except that the proved inoperative compressor would be returned to the authorized refrigeration wholesaler for salvage credit, which
would be applied toward the purchase of the replacement compressor. The forwarding of the invoice along with the model and serial number of the cabinet with the
selling dealer’s name would allow processing of the claim.
IMPORTANT NOTICE: Replacement of parts covered by this warranty is subject to government restriction on materials and availability from the manufacturer of such
parts. Bodily harm to any person while operating Howard-McCray equipment or harm to personal property is not the responsibility of Howard-McCray.
_______________________________________
831 East Cayuga Street · Philadelphia, PA 19124 USA
(215) 464-6800 · 1-800-344-8222· FAX (215) 969-4890
E-Mail: [email protected] · Web Site: www.howardmccray.com
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