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350 IN CASE OF EMERGENCY
Assist And SOS Buttons
NOTE:
The SOS and ASSIST buttons will only function if you
are connected to an operable 4G (data) network, which
comes as a built in feature. Other services will only be
operable if your SiriusXM Guardian™ or Ram Connect
service is active and you are connected to an operable
4G (data) network.
ASSIST Call
The ASSIST button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button to connect to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™ (if equipped).
Vehicle Customer Care – Total support for all other
vehicle issues.
Ram Connect Customer Care (if equipped) – Total
support for Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE:
In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to an SOS operator. To cancel the SOS Call
connection, push the SOS Call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
2. The LED light located within the ASSIST and SOS
buttons on the overhead console will turn green once
a connection to an SOS operator has been made.
3. Once a connection between the vehicle and an SOS
operator is made, the SOS Call system may transmit
the following important vehicle information to an SOS
operator:
Indication that the occupant placed an SOS Call.
The vehicle brand.
The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator
through the vehicle audio system to determine if
additional help is needed.
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
23_DJD2_OM_EN_USC_t.book Page 350
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