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Troubleshooting en-us
47
Issue Cause and troubleshooting
Detergent residue is
present in the deter-
gent dispenser or
the tab collecting
tray.
▶ Only add detergent to the detergent dispenser
when dry.
Excessive formation
of foam occurs.
Hand soap got in the rinse aid dispenser.
▶ Immediately add rinse aid to the dispenser.
→
"Adding rinse aid", Page21
Rinse aid has been spilled.
▶ Remove the rinse aid with a cloth.
Detergent or machine care product used causes
excessive foaming.
▶ Change the brand of detergent.
Connection to home
network is not es-
tablished.
WLAN on router is not active.
▶ Check the wireless network connection of your
router.
WLAN display is
flashing.
Connection to home network is not available.
▶ Activate the wireless network connection on
your router.
Home Connect can-
not be implemented
correctly.
Home Connect set incorrectly.
▶ Please consult the documents supplied for
HomeConnect®.
There is a technical error.
▶ Please consult the information on support in
the documents supplied for HomeConnect®.
Special salt refill in-
dicator lights up.
Insufficient special salt.
▶ Add Special salt.
Sensor does not detect special salt tablets.
▶ Do not use special salt tablets.
Refill indicator for
special salt does not
light up.
Water softening system is switched off.
▶ Set the water softening system.
→
"Setting the water softening system",
Page20
Refill indicator for
rinse aid lights up.
No rinse aid.
1.
Add Rinse aid →
Page21
.
2. Set the amount of rinse aid to be dispensed.
→
"Setting the amount of rinse aid", Page22
Refill indicator for
rinse aid does not
light up.
Rinse aid system is switched off.
▶ Set the amount of rinse aid.
→
"Setting the amount of rinse aid", Page22
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