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33
TROUBLESHOOTING
Concern Potential Cause Common Solution
Automatic Ice Maker (Continued)
Ice maker is
not making
enough ice.
• Ice maker is producing
less ice than expected.
• The water filter may
be clogged with
foreign material.
• The water supply line
is kinked.
• Saddle valve on the
cold water pipe is
clogged or restricted
by foreign material.
• Freezer control is
set too warm.
• Water pressure is
extremely low. Cut-o and
cut-on pressures are too
low (well systems only).
• Reverse osmosis system
is in regenerative phase.
• Both counter depth and standard
depth model ice makers should
produce 2 to 2.5 lbs of ice per
24 hours depending on usage
conditions. The counter depth ice
bin will hold about 4.5 lbs of ice,
and the standard depth ice bin will
hold about 7 to 7.5 lbs of ice.
• If water dispenses slower than
normal, or if the filter is 6 months
old or older, replace it.
• Ensure the supply line does not
kink when you push the refrigerator
into place against the wall.
• Turn o the household water line
valve. Remove the valve. Ensure
the valve is not a self-piercing
saddle valve. Clean the valve.
Replace the valve if necessary.
• Set freezer control to a colder
setting to improve performance
of the ice maker. Allow 24 hours
for temperature to stabilize.
• Have someone turn up the cut-o
and cut-on pressure on the water
pump system (well systems only).
• It is normal for a reverse osmosis
system to be below 20 psi during
the regenerative phase.
Ice cubes
are freezing
together.
• Ice cubes are not being
used frequently enough or
power has been interrupted
for prolonged time.
• Ice cubes are hollow
(shells of ice with water
inside). The hollow cubes
break open in the bin
and leak their water onto
existing ice, which causes
it to freeze together.
• Remove ice container and discard
ice. The ice maker will produce fresh
supply. Use the ice at least twice
weekly to keep the cubes separated.
• This generally occurs when the ice
maker does not get enough water. This
is usually the result of a clogged water
filter or restricted water supply. Replace
the water filter and if the condition still
occurs, check to see if the water valve
is not turned on all the way or if there is
a kinked water supply line.
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