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Problem solving guide
89
Problem Possible cause and remedy
White residue is visible
on the crockery.
Clouding has occurred
on glassware and
cutlery. The film can be
wiped off.
Not enough rinse aid was added.
Increase the dosage (see “Settings – Rinse aid”).
The salt reservoir is empty.
Fill the salt reservoir (see “Using for the first time -
Dishwasher salt”).
The salt reservoir cap has not been screwed on
correctly.
Replace it, making sure that it screws back on
correctly.
Unsuitable combination detergents were used.
Switch to another detergent. If using tabs or
powder detergent, do not choose combination
products and ensure you refill the reactivation salt
and rinse aid.
The water softener is programmed to a setting which
is too low for the water hardness level.
Programme the water softener to a higher water
hardness level (see “Settings - Water hardness”).
There are rust stains on
cutlery.
The affected items are not corrosion resistant.
There is no remedy.
Purchase cutlery which is dishwasher safe.
A programme was not run after dishwasher salt was
added. Traces of salt have got into the normal wash
cycle.
Always run the Cold pre-wash programme
without a wash load immediately after refilling salt.
The salt reservoir cap has not been screwed on
correctly.
Replace it, making sure that it screws back on
correctly.
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