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Problem solving guide
88
Problem Possible cause and remedy
Dishes are not dry or
cutlery and glasses are
blotchy.
The rinse aid dosage is set too low or the rinse aid
reservoir is empty.
Replenish the rinse aid, increase the dosage, or
change the brand of rinse aid (see “Using for the
first time - Rinse aid”).
Dishes were taken out of the wash cabinet too soon.
Leave dishes in longer (see “Operation - Unloading
the dishwasher”).
You have used combination products that have
insufficient drying performance.
Switch to another detergent or add rinse aid (see
“Using for the first time - Rinse aid”).
Glassware has a brown
or blue tinge. The film
cannot be wiped off.
Ingredients from the detergent have formed a
deposit.
Switch to another detergent straight away.
Glassware is dull and
discoloured. The film
cannot be wiped off.
The glassware is not dishwasher safe. The surface
has altered.
There is no remedy.
Purchase glassware which is dishwasher safe.
Tea or lipstick stains
have not been
completely removed.
The wash temperature of the selected programme
was too low.
Select a programme with a higher wash
temperature.
The bleaching effect of the detergent is too low.
Switch to another detergent.
Plastic items are
discoloured.
Natural dyes, e.g. from carrots, tomatoes or tomato
sauce may be the cause. The amount of detergent
used or its bleaching effect was not sufficient to deal
with natural dyes.
Use more detergent (see “Detergents”).
Parts that are already discoloured will not revert to
their original colour.
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