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Action Yes No
Step 4
a Check if the ports (USB, serial, or Ethernet) are working and if
the cables are securely connected to the computer and the
printer.
Note: For more information, see the setup documentation
that came with the printer.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 5.
Step 5
a Turn o the printer, then wait for about 10 seconds, and then
turn the printer back on.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Go to step 6.
Step 6
a Remove, and then reinstall the printer software. For more
information, see
“Installing the printer software” on page 36.
Note: The printer software is available at
http://support.lexmark.com.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Contact
customer
support.
Printing slows down
Notes:
• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the
fuser.
• The printer speed may be reduced when printing for long periods of time, or printing at elevated
temperatures.
Action Yes No
Step 1
a Make sure the size of the paper loaded in the tray matches the
fuser type.
Note: To identify the fuser type, view the label on the fuser.
b Resend the print job.
Does the print speed increase?
The problem is
solved.
Go to step 2.
Troubleshooting 206
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