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9
Checking the Nozzles Using a Computer Utility...................................................................... 244
Print Head Cleaning .................................................................................................................... 245
Cleaning the Print Head Using the Product Control Panel ...................................................... 246
Cleaning the Print Head Using a Computer Utility................................................................... 249
Aligning the Print Head Using the Product Control Panel................................................................. 251
Cleaning the Paper Guide ................................................................................................................ 253
Cleaning and Transporting Your Product ............................................................................................. 257
Cleaning Your Product ..................................................................................................................... 257
Cleaning the Paper Rollers .............................................................................................................. 257
Cleaning the Print Head Path ........................................................................................................... 259
Transporting Your Product ............................................................................................................... 262
Solving Problems .................................................................................................................................... 265
Checking for Software Updates........................................................................................................ 265
Viewing the Help Screen .................................................................................................................. 266
Product Status Messages ................................................................................................................ 267
Running a Product Check ................................................................................................................ 271
Resetting Control Panel Defaults ..................................................................................................... 273
Solving Setup Problems ................................................................................................................... 273
Product Does Not Turn On or Off................................................................................................. 274
Noise After Ink Installation ........................................................................................................... 274
Software Installation Problems .................................................................................................... 274
Solving Network Problems ............................................................................................................... 275
Product Cannot Connect to a Wireless Router or Access Point .................................................. 275
Network Software Cannot Find Product on a Network................................................................. 277
Product Does Not Appear in Mac Printer Window ....................................................................... 278
Wireless Network Connection is Unstable on a Mac ................................................................... 279
Cannot Print Over a Network....................................................................................................... 279
Cannot Scan Over a Network ...................................................................................................... 280
Solving Copying Problems ............................................................................................................... 281
Product Makes Noise, But Nothing Copies.................................................................................. 282
Product Makes Noise When It Sits for a While............................................................................. 282
Solving Paper Problems................................................................................................................... 282
Paper Feeding Problems............................................................................................................. 282
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