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17
TROUBLESHOOTING
If there is a problem with your power burner, please check the following before contacting
your local Fisher & Paykel trained and supported service technician or DCS Customer Care
Centre.
PROBLEM POSSIBLE CAUSES WHAT TO DO
The product won't light
when the ignition is
pushed
There is no gas flowing to the unit. Check gas supply and connections.
Ensure no air is trapped in line.
There is a something blocking the
air or gas flow.
Check all openings for blockages.
Check that the unit is connected
to a live AC power source.
Check GFI outlet, reset if tripped.
Burner flame is yellow or
orange in conjunction with
the odor of gas.
Dirt or dust may be present in the
area.
Move to a less dusty area and
check for obstructions.
Incorrect gas supply or type. Confirm gas supply and type.
Low heat with dial in the
HI position.
Fuel hose may be bent or kinked. Check hose is routed correctly.
Burner may need cleaning. Follow cleaning instructions.
If using LP gas, supply may be low
or empty.
Check supply, refill tank if needed.
Burner power too high in
the
LOW position.
Low flame setting has been
incorrectly set.
Refer to 'Low flame adjustment' for
details.
Dial halos don’t illuminate. Power supply is off.
GFI has tripped (Ground Fault
Interrupter).
Check that the unit is connected
to a live AC power source.
Check GFI outlet, reset if tripped.
Check power supply fuse, replace
if blown.
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