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English
Troubleshooting
English18
Problem Action
Vibrates excessively or
makes noise.
• Make sure the washing machine is on a level floor. If the floor is not level,
use the Leveling feet to adjust the washing machine.
• Make sure the washing machine is not contacting any other object.
• Make sure the laundry load is balanced.
• Make sure the laundry is spread evenly in the washing machine. Spread
out the laundry evenly and start again.
• Make sure the space around the washing machine is free of objects.
• Humming is produced normally during operation.
• Objects such as coins can cause noise. Remove these objects from the
washing machine after washing is complete.
Stops.
• Make sure the washer's power cord is fully plugged in and the circuit is
live.
• Check the fuse or reset the circuit breaker.
• Close the door, and then press or tap START/PAUSE to start the washing
machine. For your safety, the washing machine will not spin unless the
door is closed.
• Before the washing machine starts to fill, it will make a series of clicking
noises to check the door lock, and then does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and the
washing machine may start.
• Make sure the inlet hose filters at the taps are not clogged. Periodically
clean the filters.
• This problem can occur temporarily due to low voltage in your household
electrical system. It will be resolved when the voltage returns to normal.
Fills with the wrong
temperature water.
• Fully open both water taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct water taps. Flush the
water lines.
• Disconnect the hoses and clean the mesh filters. The water inlet mesh
filters may be clogged.
• While the washing machine fills, the water temperature may change
as the automatic temperature control feature checks incoming water
temperature. This is normal.
• While the washing machine fills, you may notice just hot and/or just cold
water going through the dispenser when cold or warm temperatures are
selected. This is a normal function of the automatic temperature control
feature as the washing machine determines the water temperature.
AUTOWASHER_SG_DC68-04037S-00_EN.indd 18 2022-06-21 3:46:26
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