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Troubleshooting
Checkpoints
If you encounter a problem with the washer, first check the table below and try the suggestions.
Problem Action
Does not turn on.
Make sure your home electrical system is providing electrical power that
matches the requirements of the washer.
Make sure the power cord is completely plugged in.
Check the fuse or reset the circuit breaker.
Does not start.
Make sure the door is closed.
Make sure the water taps are open.
Make sure to press or tap START/PAUSE to start the washing machine.
Make sure Child Lock is not activated.
Before the washing machine starts to fill, it will make a series of clicking
noises to check the door lock, and then does a quick drain.
Was the door opened during the spinning cycle? Close the door, and then
press or tap START/PAUSE to resume.
The machine has entered Standby, has paused, or is in a soaking cycle.
Please wait.
Check the fuse or reset the circuit breaker.
Water is not supplied.
Make sure you press or tap START/PAUSE after selecting the cycle and
options.
Make sure the water taps are open.
Are the mesh filters in the water inlets clogged? Clean the mesh filters by
brushing with a toothbrush.
Is the water supply cut off? If the water supply is cut off, close the tap and
power off.
Straighten the water supply hoses.
Open and close the door, and then press or tap START/PAUSE.
If the water pressure is low, it takes longer to start washing.
If the water level is not as high as necessary or lower than expected, use
the Deep Fill function to adjust the water level.
Make sure the hoses are connected to the correct water taps.
After a cycle, detergent
remains in the
automatic dispenser.
Make sure the washing machine is running with sufficient water pressure.
Make sure the detergent drawer is properly inserted.
Remove and clean the detergent drawer, and then try again.
AUTOWASHER_SG_DC68-04037S-00_EN.indd 17 2022-06-21  3:46:26
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