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PRODUCT OPERATION
TROUBLESHOOTING (cont.)
Some toilet seat bolts are
shorter than required to
accomodate the bidet.
1. The black rubber washer
is not properly installed.
2. The t-adapter threads
were cross-threaded or
stripped during installa-
tion.
3. There is a mismatch in
the threading.
1. The black rubber
washer(s) are not properly
installed on the hose.
2. The bidet inlet threads
were cross-threaded or
stripped during installa-
tion.
3. The bidet or hose may
be defective (very rare).
The water supply hose is
permanently attached to
the plumbing.
The water supply hose is
rigid or a solid pipe.
The bidet is positioned too
closely to the front of the
toilet.
Problem Possible Causes Possible Solutions
The toilet seat bolts do
not properly affix to the
toilet after installing the
bidet.
The t-adapter is leaking.
There is leaking from the
bidet body or hose
connections.
The water supply hose
cannot be unscrewed from
the toilet tank and/or the
water supply valve.
There is no room to fit the
t-adapter between the
water supply hose and
toilet tank.
The nozzle sprays too far
forward.
Install longer toilet seat
bolts that will accomodate
the extra space of the
bidet.
1. Make sure that the black
washer is seated properly
in the t-adapter.
2. Contact us via
luxebidet.com to request a
replacement t-adapter.
1. Make sure that the black
washer(s) are properly
installed on both ends of
the hose.
2. Contact us via
luxebidet.com to request a
replacement.
Please contact us via
luxebidet.com to request
alternative installation
parts.
Replace the rigid water
supply hose with a flexible
hose (available on
luxebidet.com).
Reposition the bidet by
pushing it back, towards
the toilet tank.
12
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