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PRODUCT OPERATION
TROUBLESHOOTING
After installing the bidet,
the toilet seat does not
rest flat on the toilet bowl.
The self-cleaning nozzle
feature is not running any
water.
The nozzle gets stuck or
does not extend / retract
properly.
The water flow from the
bidet is too strong.
The toilet or hose(s) make
a loud banging sound
after flushing the toilet.
1. The toilet seat has outer
hinge tabs.
2. There is a curve under-
neath the toilet seat.
The water flow may not be
activated, so water cannot
flow through the bidet to
clean the nozzles.
1. There may be hard
water deposit(s) in or
around the nozzle.
2. The nozzle is too close
to the toilet tank.
1. The water supply valve
is opened too much.
2. The household water
pressure or flow is very
high.
Some air bubbles may
have become trapped in
the pipes during installa-
tion.
Problem Possible Causes Possible Solutions
1. If the extra space is 1/2”
or less, install toilet seat
bumpers (available on
luxebidet.com).
2. Find a toilet seat that is
flat at the bottom and
does not come with outer
hinge tabs.
First, turn the lower knob
to ‘Nozzle Cleaning’ then
lift or turn the water flow
lever or knob, respectively,
to allow water to flow over
the nozzles.
1. Gently pull the nozzle
up and down a few times
to loosen it, or you can
also try cleaning it with
paper towels soaked in
vinegar to safely dissolve
any hard water build up.
2. Move the bidet forward
to make clearance for the
nozzle to extend.
1. Turn the water supply
valve counter-clockwise to
decrease the water flow.
2. Install a Luxe Metal
T-adapter with Shut-off
Valve to reduce the water
flow going into the bidet.
Turn off the water supply,
uninstall all parts of the
bidet, reattach the water
supply hose, flush the
toilet to empty it, then,
reinstall the bidet.
10
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