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16
EN
www.napoleon.com
N415-0324 OCT 2. 19
KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.
Ordering Replacement Parts
Warranty Informaon
MODEL:
DATE OF PURCHASE:
SERIAL NUMBER:
(Record informaon here for easy reference)
For replacement parts and warranty claims, contact the Napoleon dealer where the product was purchased.
Before contacting the dealer, check the Napoleon Grills Website for more extensive cleaning, maintenance,
troubleshooting and parts replacement instructions at www.napoleon.com.
To process a claim, the following informaon is required:
1. Model and serial number of the unit.
2. Part number and descripon.
3. A concise descripon of the problem (‘broken’ is not sucient).
4. Proof of purchase (photocopy of the invoice).
In some cases, Napoleon could request to have the parts returned to the factory for inspecon before
providing replacement parts.
Before contacng Napoleon dealer, please note that the following items are not covered by the warranty:
• Costs for transportaon, brokerage or export dues.
• Labour costs for removal and reinstallaon.
• Costs for service calls to diagnose problems.
• Discolouraon of stainless steel parts.
• Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven
cleaner or other harsh chemicals).
Item Part # Descripon
N135-0045ND-BK1HT
N570-0104 screw, 10-24 X 3/8"
N475-0319
N010-0773
6 N570-0078
7 N585-0089-BK1HT
N570-0076 screw, #8 X 1/2"
N570-0073 screw 1/4-20 x 3/8"
N710-0079
Z570-0033
N100-0047
N100-0046 burner, le
burner, le
16 N655-0179 lid handle support le
17 N655-0180
N685-0017
N570-0107
N135-0048-BK1HG
coer pin
N305-0087-BK2FL cooking grid le
N305-0088-BK2FL
26
27 N160-0025
N570-0068 screw, #14 x 1/2"
N080-0346-BK1SG bracket, ex line
N160-0029-BK1SG
N255-0057 ng
W450-0027 nut, 1/2-20
10 gas hose
N075-0091
36
37
N720-0060 manifold ex
N135-0048-BKIHG-SER
N475-0319-SER
N475-0319N-SER
68286
68287 cover - for PRO285 - stand
56080
PRO285-STAND oponal cart and shelves for PRO285
62006 replacement grease trays (5)
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