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Problem solving guide
58
General problems with the washing machine
Problem Cause and remedy
The washing machine
smells.
The indicator light lighting up and appearing on
the time display was ignored. When washing, a wash
programme using a temperature above 60°C has not
been run for a long time.
In order to prevent bacteria and unpleasant odours
building up in the washing machine, run the Cot-
tons 90°C programme using Miele machine
cleaner or a multi-purpose powder detergent.
The door and the detergent drawer were closed after
washing.
Leave the door and the detergent drawer slightly
open to allow them to dry.
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution during spinning.
Strange pump noises
can be heard.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
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