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40 TROUBLESHOOTING
Performance
Control panel won’t
respond.
Control panel or button has dirt on it.
• Dirt or foreign objects on the control panel will interfere with the operation of the buttons.
Clean the control panel.
Control panel is locked.
• Disable the locking of the control panel. (See Control Lock for instructions.)
Problem Possible Cause & Solution
Clothes are wet at
the end of the cycle
Filter is clogged
• Clean the lint filter.
Door gasket is damaged
• If the rubber door gasket is damaged, it leaves a gap in the door seal, affecting
performance of the appliance. Call for service.
Clothes caught in door
• Make sure all items are completely in the cabinet and not stuck in the door, blocking it
from closing completely. Run the cycle again.
Odor is not removed
at end of cycle.
Clothes were stored for a long period of time or are stained with a strong-smelling
substance.
• Odors can be particularly difficult to remove from clothes that have been stored for long
periods or have strong-smelling, oily stains. Wash the clothes first, before using the
appliance.
Wrinkles are not
reduced at end of
cycle.
Clothes were stored for a long period of time.
• Wrinkles may be very difficult to reduce if set for a long time, especially in cotton and linen
fabrics. Iron clothes that have been stored for a long period of time before treating them
with the appliance, to reduce wrinkles more effectively.
Clothes have an
unpleasant odor at
end of cycle.
Appliance has not been used for a long time or water tanks and filters have not been
cleaned.
• Check for dirt or foreign objects in the water supply and water drain tanks. Clean the filters
and water tanks.
Functions are not
operating properly.
Detergent or fabric softener put in water supply tank.
• Do not use anything but clean water in the water supply tank.
Wrinkles at back of
neck after cycle.
Item too large for hanger or fabric too delicate.
• Use the right size hanger for the item so the fabric won’t bunch up and cause wrinkles.
Some fabrics are delicate and will bunch around the hanger no matter what you do. Use
the shelf for lingerie and other delicate items.
Creases are gone
from pants after
cycle.
Pants were hung on the moving hanger, not in the Pants Crease Care.
• Hang pants in the Pants Crease Care to maintain creases at edge of pants legs.
Clothing has water
spots after cycle,
color has faded or
run.
Fabric is not washable, or is not colorfast.
• Check fabric care labels before treating items.
Problem Possible Cause & Solution
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