Samsung WW65T3020WW/TC Laundry Front Load Washer with AI Control 6.5 kg

Product's Documents

Below are documents related to this product, you can read online or download:
WW65T3020WW/TC photo

User manual

This is the main product document for model WW65T3020WW/TC. Additionally, the document applies to other Samsung models: WW65T3*****, WW65T3020WW

The file format is pdf, 56 pages, you can download this manual here .

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Washing Machine
User manual
WW65T3*****
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Contents
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Critical installation warnings 6
Installation cautions 8
Critical usage warnings 8
Usage cautions 10
Critical cleaning warnings 13
Instructions about the WEEE 14
Installation 15
What’s included 15
Installation requirements 17
Step-by-step installation 19
Before you start 27
Initial settings 27
Laundry guidelines 27
Detergent drawer guidelines 31
Operations 34
Control panel 34
Simple steps to start 35
Cycle overview 36
Settings 39
Maintenance 40
Emergency drain 40
Cleaning 41
Recovery from freezing 44
Care against an extended time of disuse 44
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Contents
Troubleshooting 45
Checkpoints 45
Information codes 49
Specications 51
Fabric care chart 51
Protecting the environment 52
Specication sheet 53
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Safety information
Safety information
Congratulations on your new Samsung washing machine. This manual contains important information
on the installation, use and care of your appliance. Please take some time to read this manual to take
full advantage of your washing machine’s many benets and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently operate the
extensive features and functions of your new appliance. Please store the manual in a safe location
close to the appliance for future reference. Use this appliance only for its intended purpose as
described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when
installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your washing
machine may differ slightly from those described in this manual and not all warning signs may be
applicable. If you have any questions or concerns, contact your nearest service centre or nd help and
information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
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Safety information
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely
operate this appliance, familiarize yourself with its operation and exercise care when using it.
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons when using your
appliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children) with reduced
physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
appliance by a person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance. Cleaning and user
maintenance shall not be made by children without supervision.
3. Children should be supervised to ensure that they do not play with the appliance.
4. If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualied persons in order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and old hose-sets
should not be reused.
6. For appliances with ventilation openings in the base, a carpet must not obstruct
the openings.
7. For use in Europe: Children of less than 3 years should be kept away unless
continuously supervised.
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Safety information
Safety information
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of the thermal
cut-out, this appliance must not be supplied through an external switching
device, such as a timer, or connected to a circuit that is regularly switched on and
off by the utility.
9. This appliance is intended to be used in household only and it is not intended to
be used such as:
staff kitchen areas in shops, ofces and other working environments;
– farm houses;
by clients in hotels, motels and other residential type environments;
bed and breakfast type environments;
areas for communal use in blocks of ats or in launderettes.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualied technician or service company.
Failure to do so may result in electric shock, re, an explosion, problems with the product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specications. Use the socket for this
appliance only, and do not use an extension cord.
Sharing a wall socket with other appliances using a power strip or extending the power cord may
result in electric shock or re.
Ensure that the power voltage, frequency, and current are the same as those of the product
specications. Failure to do so may result in electric shock or re. Plug the power plug into the wall
socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and contact points
using a dry cloth on a regular basis.
Unplug the power plug and clean it with a dry cloth.
Failure to do so may result in electric shock or re.
Plug the power plug into the wall socket so that the cord is running towards the oor.
If you plug the power plug into the socket in the opposite direction, the electric wires within the
cable may be damaged and this may result in electric shock or re.
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Safety information
Keep all packaging materials out of the reach of children as these may be dangerous.
If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
This may result in electric shock, re, an explosion, or problems with the product.
Never plug the power cord into a socket that is not grounded correctly and make sure that it is in
accordance with local and national regulations.
Do not install this appliance near a heater or any inammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct
sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
This may result in electric shock or re.
Do not use an electric transformer.
This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the
power cord between objects, or push the power cord into the space behind the appliance.
This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
Unplug the power plug by holding the plug.
Failure to do so may result in electric shock or re.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes
are accessible.
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Safety information
Safety information
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
Failure to do so may result in abnormal vibrations, movement, noise, or problems with the product.
Critical usage warnings
WARNING
If the appliance is ooded, turn off the water & power supplies immediately and contact your nearest
service centre.
Do not touch the power plug with wet hands.
Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power plug
immediately and contact your nearest service centre.
Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching
the power plug. Do not touch the appliance or power cord.
Do not use a ventilating fan.
A spark may result in an explosion or re.
Do not let children play in or on the washing machine. In addition, when disposing of the appliance,
remove the washing machine door lever.
If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing
machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inammable or explosive substances.
This may result in electric shock, re, or an explosion.
Do not open the washing machine door by force while it is operating (high-temperature washing/
drying/spinning).
Water owing out of the washing machine may result in burns or cause the oor to be slippery.
This may result in injury.
Opening the door by force may result in damage to the product or injury.
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Safety information
Do not insert your hand under the washing machine while an operation is in progress.
This may result in injury.
Do not touch the power plug with wet hands.
This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in progress.
Plugging the power plug into the wall socket again may cause a spark and result in electric shock
or re.
Do not let children or the inrm use this washing machine without proper supervision. Do not let
children climb in or onto the appliance.
This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and pull it straight
out of the outlet.
Damage to the power cord may cause a short-circuit, re and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
Failure to do so may result in electric shock, re, problems with the product, or injury.
If the water supply hose comes loose from the water tap and oods the appliance, unplug the power
plug.
Failure to do so may result in electric shock or re.
Unplug the power plug when the appliance is not being used for long periods of time or during a
thunder or lightning storm.
Failure to do so may result in electric shock or re.
If any foreign substance enters into the appliance, unplug the power plug and contact your nearest
Samsung Customer Service.
This may result in electric shock or re.
Do not let children (or pets) play in or on your washing machine. The washing machine door does not
open easily from the inside and children may be seriously injured if trapped inside.
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Safety information
Safety information
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food
waste, etc., unplug the power plug and clean the washing machine using a damp, soft cloth.
Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing machine.
If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water tap slowly.
Open the water tap slowly after a long period of non-use.
The air pressure in the water supply hose or the water pipe may damage a product part or result in
a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
If the washing machine is used when it is ooded because of a draining problem, it may result in
electric shock or re.
Insert the laundry into the washing machine completely so that the laundry does not get caught in the
door.
If laundry gets caught in the door, it may result in damage to the laundry or the washing machine,
or result in a water leak.
Turn the water supply off when the washing machine is not being used.
Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g.
waste, thread, hair, etc.).
If a foreign substance is caught in the door or the door is not completely closed, it may cause a
water leak.
Open the water tap and check if the water supply hose connector is rmly tightened and that there is
no water leak before using the product.
If the screws on the water supply hose connector are loose, it may result in a water leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as a product misuse. In this case, the product will not
be covered by the standard warranty provided by Samsung and no responsibility can be attributed to
Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes,
dishes, chemicals, metal objects, etc.) on the appliance.
This may result in electric shock, re, problems with the product, or injury.
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Safety information
Do not spray volatile material such as insecticide onto the surface of the appliance.
As well as being harmful to humans, this may result in electric shock, re or problems with the
product.
Do not place objects that generate electromagnetic elds near the washing machine.
This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
This may result in burns or injury.
If the water temperature is high before drain, it take time until the temperature goes down, and it can
be different depending on internal temperature.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special
cycle for washing these items.
(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers, sweat suits, and
bicycle, motor cycle and car covers, etc.
Do not wash thick or hard mats even if the washing machine mark is on the care label. This may
result in injury or damage to the washing machine, walls, oor, or clothing due to abnormal
vibrations.
Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and
stick to inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
This may result in burns.
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Safety information
Safety information
The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.
Also, do not allow children to play around the washing machine or touch the door glass.
This may result in burns.
Do not insert your hand into the detergent drawer.
This may result in injury as your hand may be caught by the detergent input device.
The liquid detergent guide (applicable models only) is not used for powder detergent. Remove the
guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing
machine.
This may result in damage to the washing machine, or injury and death in the case of pets due to
the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or
massage clinics.
This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.
This may cause the drum to rust.
If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface
and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent.
This may result in spontaneous combustion or ignition due to the heat from the oxidation of the
oil.
Do not use water from water cooling/heating devices.
This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
If it hardens and accumulates inside the washing machine, it may result in problems with the
product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
If it accumulates inside the washing machine, it may result in a water leak.
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Safety information
Make sure that the pockets of all the clothing items to be washed are empty.
Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage
to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water
temperature and additional functions.
This may result in discolouration or fabric damage.
Take care that children’s ngers are not caught in the door when you close it.
Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
This may result in discolouration, deformation, damage, electric shock or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
Failure to do so may result in electric shock or re.
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Safety information
Safety information
Instructions about the WEEE
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human health
from uncontrolled waste disposal, please separate these items from other
types of waste and recycle them responsibly to promote the sustainable
reuse of material resources.
Household users should contact either the retailer where they purchased
this product, or their local government ofce, for details of where and how
they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product regulatory obligations, e.g.
REACH, WEEE or Batteries, visit our sustainability page available via www.samsung.com
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Installation
Installation
Follow these instructions carefully to ensure proper installation of the washing machine and to
prevent accidents when doing laundry.
Whats included
Make sure all the parts are included in the product package. If you have a problem with the washing
machine or the parts, contact a local Samsung customer centre or the retailer.
01 Release lever 02 Detergent drawer 03 Control panel
04 Door 05 Drum 06 Debris lter
07 Emergency drain tube 08 Filter cover 09 Worktop
10 Power plug 11 Drain hose 12 Levelling feet
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Installation
Installation
Spanner Bolt caps Hose guide
Cold water hose Hot water hose
(For models with an additional
hot water inlet)
NOTE
Spanner is needed for adjusting the levelling feet, and removing the shipping bolts on the back of
the washing machine.
4 bolt caps are provided for covering the shipping bolt holes.
Use the hose guide to loop the end of the drain hose.
Connect the cold and hot water hoses to the inlets at the back of the washing machine to supply
cold and hot water.
Some models may just have one water supply inlet which is for cold water. If your washing machine
has one water supply inlet, make sure you connect the cold water hose to the cold water tap.
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Installation
Installation requirements
Electrical supply and grounding
AC 230 V / 60 Hz fuse or circuit breaker is
required
Use an individual branch circuit specic to
the washing machine
To ensure proper grounding, the washing
machine comes with a power cord featuring a
three-prong grounding plug for use in a properly
installed and grounded outlet.
Check with a qualied electrician or
serviceperson if you are not sure about the
grounding.
Do not modify the provided plug. If it does not t
the outlet, call a qualied electrician to install a
proper outlet.
WARNING
Do NOT use an extension cord.
Use only the power cord that comes with the
washing machine.
Do NOT connect the ground wire to plastic
plumbing, gas lines, or hot water pipes.
Improperly connected grounding conductors
may cause electric shock.
Water supply
A proper water pressure for this washing
machine is between 50 kPa and 800 kPa. Water
pressure less than 50 kPa may cause the water
valve not to close completely. Or, it may take
longer to ll the drum, causing the washing
machine to turn off. Water taps must be within
120 cm from the rear of the washing machine so
that the provided inlet hoses reach the washing
machine.
To reduce the risk of leaks:
Make sure water taps are easily accessible.
Turn off the taps when the washing machine
is not in use.
Check for any leaks at the water inlet hose
ttings on a regular basis.
CAUTION
Before using the washing machine for the rst
time, check all connections at the water valve
and taps for any leaks.
Drain
Samsung recommends a standpipe in height of
60-90 cm. The drain hose must be connected
through the hose clip to the standpipe, and the
standpipe must fully cover the drain hose.
Flooring
For best performance, the washing machine
must be installed on a solid oor. Wood oors
may need to be reinforced to minimize vibration
and/or unbalanced loads. Carpeting and soft tile
surfaces are not a good resistance to vibrations
and may cause the washing machine to move
slightly during the spin cycle.
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Installation
Installation
CAUTION
Do NOT install the washing machine on a
platform or a poorly supported structure.
Water temperature
Do not install the washing machine in areas
where water may freeze as the washing machine
always retains some water in its water valves,
pumps, and/or hoses. Frozen water left in the
connection parts may cause damage to belts,
the pump, and other components of the washing
machine.
Alcove or closet installation
Minimum clearance for stable operation:
Sides 25 mm Rear 50 mm
Top 25 mm Front 550 mm
If both the washing machine and a dryer are
installed in the same location, the front of the
alcove or closet must have at least a 550 mm
unobstructed air opening. Your washing machine
alone does not require a specic air opening.
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Installation
Step-by-step installation
STEP 1Select a location
Location requirements:
Solid, level surface without carpeting or ooring that may obstruct ventilation
Away from direct sunlight
Adequate room for ventilation and wiring
The ambient temperature is always higher than the freezing point (0 ˚C)
Away from a heat source
STEP 2Remove the shipping bolts
Unpack the product package and remove all shipping bolts.
NOTE
Number of shipping bolts may differ depending on the model.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags,
polystyrene, etc.) out of children’s reach.
A
1. Locate the shipping bolts (marked with
circle in the gure) on the rear side of the
washing machine.
CAUTION
Do not remove the screw (A) that xes the hose
clip.
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Installation
Installation
2. Using the supplied spanner, loosen
all the shipping bolts by turning them
counterclockwise.
NOTE
You must keep the shipping bolts for future use.
B
3. Insert the bolt caps (B) to the holes (marked
with circle in the gure).
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Installation
STEP 3Adjust the levelling feet
1. Gently slide the washing machine into
position. Excessive force may damage the
levelling feet.
2. Level the washing machine by manually
adjusting the levelling feet.
3. When levelling is complete, tighten the nuts
using the spanner.
STEP 4Connect the water hose
The provided water hose may differ depending on the model. Please follow the instruction according
to the provided water hose.
Connecting to a threaded water tap
1. Connect the water hose to the water tap, and
then turn the connector clockwise as shown.
2. Connect the other end of the water hose to
the inlet valve on the back of the washing
machine. Turn the hose clockwise to tighten.
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Installation
Installation
3. Open the water tap and check if there are
any leaks around the connection areas.
If there are water leaks, repeat the steps
above.
WARNING
If there is a water leak, stop operating the washing machine and disconnect from the electrical supply.
Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a
plumbing technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-
pressure hose.
Connecting to a non-threaded water tap
A
B
1. Remove the adaptor (A) from the water hose
(B).
2. Use a Phillips screwdriver to loosen four
screws on the adaptor.
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Installation
C
3. Hold the adaptor and turn part (C) in the
arrow direction to loosen it by 5 mm (*).
C
4. Insert the adaptor onto the water tap, and
then tighten the screws while lifting the
adaptor.
5. Turn part (C) in the arrow direction to tighten
it.
D
6. While pulling down part (D) on the water
hose, connect the water hose to the adaptor.
Then, release part (D). The hose ts into the
adaptor with a clicking sound.
7. To complete connecting the water hose, see
2 and 3 on the “Connecting to a threaded
water tap” section.
NOTE
After connecting the water hose to the adaptor, check if it is connected properly by pulling the
water hose downwards.
Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring
before inserting the tap into the adaptor.
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Installation
Installation
For models with an additional hot water inlet:
1. Connect the red end of the hot water hose
to the hot water inlet on the back of the
machine.
2. Connect the other end of the hot water hose
to the hot water tap.
NOTE
Use if there is a hot water inlet (option).
Aqua hose (applicable models only)
A
The aqua hose alerts users of a risk of water
leaks. It senses the water ow and turns red on
the centre indicator (A) in case of a leak.
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Installation
STEP 5Position the drain hose
The drain hose can be positioned in three ways:
A
Over the edge of a wash basin
The drain hose must be placed at a height of
between 60 cm and 90 cm (*) from the oor.
To keep the spout of the drain hose bent, use
the supplied plastic hose guide (A). Secure the
guide to the wall using a hook to ensure stable
drainage.
In a drain pipe
The drain pipe should be between 60 cm and 90
cm high (*). It is advisable to use a 65 cm high
vertical pipe.
To ensure the drain hose stays in position,
use the plastic hose guide provided (see the
gure).
To prevent the siphoning of water ow
during drainage, make sure to insert the
drain hose 15 cm in the drain pipe.
To prevent the drain hose from moving
around, secure the hose guide to the wall.
Drain standpipe requirements:
Minimum diameter of 5 cm
Minimum carry-away capacity of 60 litres
per minute
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Installation
Installation
In a sink drain pipe branch
The drain pipe branch must be above the sink
siphone so that the end of the hose is at least
24 in. (60 cm) above the ground.
(*) : 24 in. (60 cm)
CAUTION
Do not put the drain hose in places of stagnant
water or ponding. The water may ow back to
the washing machine.
STEP 6Power on
Plug the power cord into a wall socket featuring an AC 230 V / 60 Hz approved electrical outlet
protected by a fuse or circuit breaker. Then, press Power
to turn on the washing machine.
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Before you start
Before you start
Initial settings
Make sure your washing machine is installed properly before using it.
You must complete a wash cycle without clothes before washing clothes for the rst time.
1. Connect the water hoses to the water tap and the washing machine.
2. Plug the power cord into an electrical outlet.
3. Add about 10 g of detergent into the detergent drawer.
4. Press the Power
button to turn on the washing machine.
5. Turn the Cycle Selector to select COTTON.
6. Press the Start/Pause
button.
Laundry guidelines
STEP 1Sort
Sort the laundry according to these criteria:
Care Label: Sort the laundry into cottons, mixed bres, synthetics, silks, wools, and rayon.
Colour: Separate whites from colours.
Size: Mixing different-sized items together in the drum improves the washing performance.
Sensitivity: Wash delicate items separately such as pure, woollen items, curtains, and silk items.
Check the labels on the items.
NOTE
Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.
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Before you start
Before you start
STEP 2Empty pockets
Empty all the pockets of your laundry items
Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well
as the drum.
Turn clothing with buttons and embroideries inside out
If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be
closed and xed with a string.
Clothing with long strings may become entangled with other clothes. Make sure to tie the strings
before starting the wash.
STEP 3Use a laundry net
Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may
break through and tear other laundry items.
Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught
around the door. Place them inside a ne laundry net.
Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations
that could move the washing machine and result in injury.
STEP 4Prewash (if necessary)
Select the Prewash option for the selected course if the laundry is heavily soiled. When selecting the
pre wash option, make sure to put powder-type detergent into the main wash compartment.
STEP 5Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash
properly. For the load capacity for the type of clothing, see page 36.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin efciency
may be reduced. For bedding or bedding covers, the recommended maximum spin cycle speed is 800
rpm, and the load capacity is 2.0 kg or less.
CAUTION
Unbalanced laundry may reduce the spinning performance.
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Before you start
STEP 6Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour,
wash temperature, and degree of soiling. Always use “low suds laundry detergent, which is designed
for automatic washing machines.
NOTE
Follow the detergent manufacturers recommendations based on the weight of the laundry, the
degree of soiling, and the hardness of the water in your local area. If you are not sure about the
water hardness, contact a local water authority.
Do not use detergent that tends to be hardened or solidied. This detergent may remain after the
rinse cycle, blocking the drain outlet.
CAUTION
When washing wool using the WOOL
course, use only a neutral liquid detergent. If used with the
WOOL
course, powder detergent may remain on the laundry and discolour the laundry.
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Before you start
Before you start
Laundry capsules
To get the best results from using laundry capsules, please follow these instructions.
1. Put the capsule in the bottom of the empty
drum towards the rear.
2. Put the laundry in the drum on top of the
capsule.
CAUTION
For cycles using cold water or cycles that complete in less than one hour, it is recommended to use a
liquid detergent. Otherwise, the capsule may not dissolve completely.
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Before you start
Detergent drawer guidelines
The washing machine provides a three-compartment dispenser: the left compartment for the main
wash, the center for fabric softeners, and the rear-right for the preliminary wash.
01 Prewash compartment: Apply prewash
detergent or starch.
02
Main-wash compartment: Apply main-
wash detergent, water softener, soaking
detergent, bleach, and/or stain removers.
03
Softener compartment: Apply additives
such as fabric softener. Do not exceed the
max line (A).
NOTE
The actual appearance of the softener guide may
differ with the model.
CAUTION
Do not open the detergent drawer while the washing machine is operating.
Do not use the following types of detergent:
Tablet or capsule types
Ball or net types
To prevent the compartment clogging, concentrated or highly-enriched agents (fabric softener or
detergent) must be diluted with water before being applied.
When Delay End is selected, do not apply detergent directly into the drum. Otherwise, this may
discolour the laundry. Use the detergent drawer when Delay End is selected.
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Before you start
Before you start
To apply washing agents to the detergent drawer
1. Slide open the detergent drawer.
2. Apply laundry detergent to the
main-
wash compartment as instructed or
recommended by the manufacturer.
3. Apply fabric softener to the softener
compartment. Do not exceed the max line
(A).
Softener is dispensed into the wash during
the nal rinse.
4. If you want to prewash, apply prewash
detergent to the prewash compartment
as instructed or recommended by the
manufacturer.
5. Close the detergent drawer.
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Before you start
CAUTION
Do not apply powder detergent to the liquid
detergent guide.
Concentrated fabric softener must be
diluted with water before applied.
Do not apply main-wash detergent to the
softener compartment.
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Operations
Operations
Control panel
01 Cycle Selector Turn the dial to select a cycle.
02 Display
The display shows current cycle information and estimated time remaining,
or an information code when a problem occurs.
03 Temp.
Press to change the water temperature for the current cycle.
Available temperature range depends on the cycle. The selected
temperature will be displayed on the display.
04 Spin
Press to change the spinning speed for the current cycle.
Available spin speed depends on the cycle. The selected spin speed will be
displayed on the display.
05 Delay End
Press Delay End repeatedly to cycle through the available Delay End
options (from 3 to 24 hours in one hour increments).
06 Start/Pause
Press to start or pause operation.
Press the button once to start a cycle.
To pause operation, press the button again. You may change the cycle
settings and options.
To resume paused operation, press the button again.
07 Power
Press to turn on or off the washing machine.
If you turn on the washing machine and do not use it for 10 minutes, it will
turn off automatically.
*(3 sec) : Press and hold for 3 seconds.
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Operations
Simple steps to start
1. Press Power to turn on the washing machine.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Temp. and Spin) as necessary.
4. Set Delay End if you want to nish the wash cycle at the desired time.
5. Press Start/Pause
.
To change the cycle during operation
1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause
again to start the new cycle.
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Operations
Operations
Cycle overview
Standard cycles
Cycle Description Max load (kg)
COTTON
For cottons, bed linens, table linens,
underwear, towels, or shirts.
The washing time and the rinse count are
automatically adjusted according to the
load.
6.5
+PRE WASH
Adds a preliminary washing process before
starting the COTTON cycle.
4.5
QUICK WASH
For lightly soiled garments in less than 2.0
kg that you want to wash quickly.
2
DAILY WASH
For everyday items such as underwear and
shirts.
3.5
WOOL
The wool course features gentle cradling
and soaking to protect the wool bres from
shrinkage/distortion.
A neutral detergent is recommended.
2
COLOURS
For dark-coloured items made of cotton,
synthetic materials or blended fabrics.
3.5
BABY CARE
Featuring a high-temperature wash and
extra rinses to help remove the remaining
detergent effectively.
3.5
COTTON
Optimal performance with lower energy
for cotton fabrics, bed linens, table linens,
underwear, towels, or shirts.
For energy saving, the actual washing
temperature may be lower than specied.
6.5
SYNTHETICS
For blouses or shirts that are made of
polyester (diolen, trevira), polyamide
(perlon, nylon), or the like.
3.5
DELICATES
For sheer fabrics, bras, lingerie (silk), and
other handwash-only fabrics.
For best performance, use liquid detergent.
3.5
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Operations
Cycle Description Max load (kg)
INTENSIVE
For heavily soiled items. The operation time
is longer than other cycles.
6.5
RINSE+SPIN
Featuring an additional rinse process after
applying fabric softener to the laundry.
6.5
DRAIN/SPIN
Featuring an additional spin process to
effectively remove moisture from laundry.
6.5
DRUM CLEAN
Cleans the drum by removing dirt and
bacteria from it.
Make sure the drum is empty.
Do not use any cleaning agents for cleaning
the drum.
-
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Operations
Operations
Delay End
You can set the washing machine to nish your wash automatically at a later time, choosing a delay
of between 3 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will
nish.
1. Select a cycle. Then change the cycle settings if necessary.
2. Press Delay End
repeatedly until a desired end time is set.
3. Press Start/Pause
.
The corresponding indicator turns on with the clock running.
4. To cancel the Delay End
, restart the washing machine by pressing Power .
Real-life case
You want to nish a two-hour course 3 hours later from now. For this, you add the Delay End option to
the current cycle with the 3-hour setting, and press Start/Pause
at 2:00 p.m. Then, what happens?
The washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m. Provided below is the time
line for this example.
2:00 pm
Set Delay End to 3 hours
3:00 pm
Start
5:00 pm
End
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Operations
Settings
Child Lock
To prevent accidents by children, Child Lock locks all buttons except for Power .
To activate or deactivate the Child Lock function, press and hold Temp.
and Spin
simultaneously for 3 seconds.
When Child Lock is activated, the indicator
lights up.
Sound On/Off
You can turn on or off the sound of the cycle selector and all buttons.
To turn on or off the sound, press and hold Spin
and Delay End simultaneously for 3
seconds. When the sound is off, the
indicator lights up.
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Maintenance
Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
A
1. Power off and unplug the washing machine
from the electrical outlet.
2. Open the lter cover (A) with tools such
as coins according to the direction of the
graphic.
B
3. Put an empty, spacious container around the
cover, and stretch the emergency drain tube
to the container while holding the tube cap
(B).
C
4. Open the tube cap and let water in the
Emergency drain tube (C) ow into the
container.
5. When done, close the tube cap, and reinsert
the tube. Then, close the lter cover.
NOTE
Use a spacious container because the water in
the drum may be more than expected.
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Maintenance
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing
machine.
Mesh lter
Clean the mesh lter of the water hose once or twice a year.
1. Turn off the washing machine, and unplug
the power cord.
2. Close the water tap.
3. Loosen and disconnect the water hose from
the back of the washing machine. Cover
the hose with a cloth to prevent water from
gushing out.
4. Use pliers to pull out the mesh lter from
the inlet valve.
5. Submerge the mesh lter deeply in water
so that the threaded connector is also
submerged.
6. Dry the mesh lter completely in the shade.
7. Reinsert the mesh lter into the inlet valve,
and reconnect the water hose to the inlet
valve.
8. Open the water tap.
NOTE
If the mesh lter is clogged, an information code of “4C” appears on the screen.
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Maintenance
Maintenance
Debris lter
It is advisable to clean the debris lter 5 or 6 times a year to prevent its clogging.
1. Turn off the washing machine, and unplug
the power cord.
2. Drain the remaining water inside the drum.
See the "Emergency drain" section.
3. Gently press the top area of the lter cover
to open.
4. Turn the debris lter knob to the left, and
drain off the remaining water.
5. Clean the debris lter using soft brushes.
Make sure the drain pump propeller inside
the lter is unclogged.
6. Reinsert the debris lter, and turn the lter
knob to the right.
NOTE
If the debris lter is clogged, an information code of “5C” appears on the screen.
CAUTION
Make sure the lter knob is closed properly after cleaning the lter. Otherwise, this may cause a
leak.
Make sure the lter is inserted properly after cleaning it. Otherwise, this may cause an operational
failure or a leak.
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Maintenance
Detergent Drawer
1. While holding down the release lever on the
inner of the drawer, slide open the drawer.
2. Remove the Liquid detergent guide from the
drawer.
3. Clean the drawer components in owing
water using a soft brush.
4. Clean the drawer recess using a soft brush.
5. Reinsert the Liquid detergent guide to the
drawer.
6. Slide the drawer inward to close it.
NOTE
To remove remaining detergent, perform the RINSE+SPIN cycle with the drum being empty.
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Maintenance
Maintenance
Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it operates
normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time. If this is the case, drain the washing
machine and unplug the power cord.
1. Turn the Cycle Selector to select RINSE+SPIN.
2. Empty the drum, and press Start/Pause.
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
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Troubleshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, rst check the table below and try the
suggestions.
Problem Action
Does not start.
Make sure the washing machine is plugged in.
Make sure the door is properly closed.
Make sure the water taps are open.
Make sure to press or tap Start/Pause to start the washing machine.
Make sure Child Lock is not activated.
Before the washing machine starts to ll, it will make a series of clicking
noises to check the door lock and does a quick drain.
Check the fuse or reset the circuit breaker.
Water supply is
insufcient, or no water
is supplied.
Fully open the water tap.
Make sure the door is properly closed.
Make sure the water supply hose is not frozen.
Make sure the water supply hose is not kinked or clogged.
Make sure there is sufcient water pressure.
After a cycle, detergent
remains in the
detergent drawer.
Make sure the washing machine is running with sufcient water
pressure.
Make sure the detergent is added to the centre of the detergent drawer.
Make sure the rinse cap is inserted properly.
If using granular detergent, make sure the detergent selector is in the
upper position.
Remove the rinse cap and clean the detergent drawer.
Excessive vibrations or
makes noise.
Make sure the washing machine is installed on a level, solid oor that is
not slippery.
If the oor is not level, use the levelling feet to adjust the height of the
washing machine.
Make sure the shipping bolts are removed.
Make sure the washing machine is not contacting any other object.
Make sure the laundry load is balanced.
The motor can cause noise during normal operation.
Overalls or metal-decorated clothes can cause noise while being
washed. This is normal.
Metal objects such as coins can cause noise. After washing, remove
these objects from the drum or lter case.
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Troubleshooting
Troubleshooting
Problem Action
Does not drain and/ or
spin.
Make sure the drain hose is straightened all the way to the drain system.
If you encounter a drain restriction, call for service.
Make sure the debris lter is not clogged.
Close the door and press or tap Start/Pause. For your safety, the washing
machine will not tumble or spin unless the door is closed.
Make sure the drain hose is not frozen or clogged.
Make sure the drain hose is connected to a drain system that is not
clogged.
If the washing machine is not supplied with sufcient power, the
washing machine temporarily will not drain or spin.
As soon as the washing machine regains sufcient power, it will operate
normally.
Spinning does not work.
Make sure laundry is spread out evenly.
Make sure the washing machine is on a at, stable surface.
Redistribute the load. If only one item of clothing needs washing,
such as a bathrobe or pair of jeans, the nal spin result might be
unsatisfactory, and an “Ub check message will be shown in the display.
The door does not open.
Press or tap Start/Pause to stop the washing machine.
It may take a few moments for the door lock mechanism to disengage.
Make sure all the water in the drum is drained.
The door may not open if water remains in the drum. Drain the drum and
open the door manually.
Make sure the door lock light is off. The door lock light turns off after the
washing machine has drained.
Excessive suds.
Make sure you use the recommended types of detergent as appropriate.
Use high efciency (HE) detergent to prevent oversudsing.
Reduce the detergent amount for soft water, small loads, or lightly
soiled loads.
Non-HE detergent is not recommended.
Cannot apply additional
detergent.
Make sure the remaining amount of detergent and fabric softener is not
over the limit.
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Troubleshooting
Problem Action
Stops.
Plug the power cord into a live electrical outlet.
Check the fuse or reset the circuit breaker.
Close the door and press the Start/Pause button to start the washing
machine.
For your safety, the washing machine will not tumble or spin unless the
door is closed.
Before the washing machine starts to ll, it will make a series of clicking
noises to check the door lock and does a quick drain.
There may be a pause or soak period in the cycle. Wait briey and the
washing machine may start.
Make sure the mesh lter of the water supply hose at the water taps are
not clogged. Periodically clean the mesh lter.
If the washing machine is not supplied with sufcient power, the
washing machine temporarily will not drain or spin. As soon as the
washing machine regains sufcient power, it will operate normally.
Fills with the wrong
water temperature.
Fully open both taps.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct taps. Flush water lines.
Make sure the water heater is set to supply a minimum 120 °F (49 °C) hot
water at the tap. Also, check the water heater capacity and recovery rate.
Disconnect the hoses and clean the mesh lter. The mesh lter may be
clogged.
While the washing machine lls, the water temperature may change
as the automatic temperature control feature checks incoming water
temperature. This is normal.
While the washing machine lls, you may notice just hot and/or just cold
water going through the dispenser when cold or warm temperatures are
selected.
This is a normal function of the automatic temperature control feature
as the washing machine determines the water temperature.
Load is wet at the end
of a cycle.
Use the High or Extra High spin speed.
Use high efciency (HE) detergent to reduce oversudsing.
Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
Make sure the drain hose is not kinked or clogged.
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Troubleshooting
Troubleshooting
Problem Action
Leaks water.
Make sure the door is properly closed.
Make sure all hose connections are tight.
Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
Avoid overloading.
Use high efciency (HE) detergent to prevent oversudsing.
Has odours.
Excessive suds collect in recesses and can cause foul odours.
Run cleansing cycles to sanitize periodically.
Clean the door seal (diaphragm).
Dry the washing machine interior after a cycle has nished.
No bubbles are seen
(Bubbleshot models
only).
Overloading may screen bubbles.
Severely contaminated laundry may not generate bubbles.
If a problem persists, contact a local Samsung service centre.
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Troubleshooting
Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Code Action
4C
Water is not supplied.
Make sure the water taps are open.
Make sure the water hoses are not clogged.
Make sure the water taps are not frozen.
Make sure the washing machine is operating with sufcient water pressure.
Make sure that the cold water tap and the hot water tap are properly connected.
Clean the mesh lter as it may be clogged.
5C
Water is not draining.
Make sure the drain hose is not frozen or clogged.
Make sure the drain hose is positioned correctly, depending on the connection
type.
Clean the debris lter as it may be clogged.
Make sure the drain hose is straightened all the way to the drain system.
If the information code remains, contact a customer service centre.
dC
Operating the washing machine with the door open.
Make sure the door is properly closed.
Make sure laundry is not caught in the door.
dC1
Door cannot be locked.
Make sure the door is properly closed.
Turn off the washing machine, and then turn it on again.
If the information code remains, contact a customer service centre.
OC
Water is overowed.
Restart after spinning.
If the information code remains on the display, contact a local Samsung service
centre.
LC
Check the drain hose.
Make sure the end of the drain hose is not placed on the oor.
Make sure the drain hose is not clogged.
If the information code remains, contact a customer service centre.
3C
Check the motor for operation.
Try restarting the cycle.
If the information code remains, contact a customer service centre.
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Troubleshooting
Troubleshooting
Code Action
TC1
Water heating temperature sensor needs to be checked.
If the information code remains, contact a customer service centre.
HC
High temperature heating check
If the information code remains, contact a customer service centre.
1C
The water level sensor is not working properly.
Try power off and restarting the cycle.
If the information code remains, contact a customer service centre.
AC
Check communications between main and sub PBAs.
Try power off and restarting the cycle.
If the information code remains, contact a customer service centre.
AC6
Inverter communication check
If the information code remains, contact a customer service centre.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
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Specications
Specications
Fabric care chart
The following symbols provide garment care directions. The care labels include four symbols in this
order: washing, bleaching, drying and ironing (and dry cleaning when necessary). The use of symbols
ensures consistency among garment manufacturers of domestic and imported items. Follow the care
label directions to maximize garment life and reduce laundry problems.
Resistant material Do not iron
Delicate fabric
Can be dry cleaned using any
solvent
Item can be washed at 95 ˚C Dry Clean
Item can be washed at 60 ˚C
Dry clean with perchloride, lighter
fuel, pure alcohol or R113 only
Item can be washed at 40 ˚C
Dry clean with aviation fuel, pure
alcohol or R113 only
Item can be washed at 30 ˚C Do not dry clean
Hand wash only Dry at
Dry clean only Can be hung to dry
Can be bleached in cold water Dry on clothes hanger
Do not bleach Tumble dry, normal heat
Can be ironed at 200 ˚C max Tumble dry, reduced heat
Can be ironed at 150 ˚C max Do not tumble dry
Can be ironed at 100 ˚C max
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Specications
Specications
Protecting the environment
This appliance is manufactured from recyclable materials. If you decide to dispose of this
appliance, please observe local waste disposal regulations. Cut off the power cord so that the
appliance cannot be connected to a power source. Remove the door so that animals and small
children cannot get trapped inside the appliance.
Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
Use stain removal products and bleaches before the wash cycle only when strictly necessary.
Save water and electricity by only washing full loads (the exact amount depends upon the program
used).
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Specications
Specication sheet
“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type Front loading washing machine
Model name WW65T3*****
Dimensions (W x D x H) (mm) 595 x 440 x 850
Water pressure 0.05 - 0.8 MPa
NET weight 57.0 kg
Wash and spin capacity 6.5 kg
Power
consumption
Washing and
heating
230 V / 60 Hz 1900 W
Spin revolutions 1200 rpm
NOTE
The design and specications are subject to change without notice for quality improvement purposes.
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Memo
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Memo
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QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
PHILIPPINES
1 800 10 7267864 [PLDT/SMART]
1 800 8 7267864 [GLOBE]
(02) 8 422 2111 [Standard Landline]
www.samsung.com/ph/support
8C104-000747
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Specifications

Indexed Terms: Front Load Washer, AI Wash

Samsung WW65T3020WW/TC Questions and Answers