Washing Machine
User manual
WF16B6400**/WF21B6400**
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Contents
Safety information
4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
Critical installation warnings 6
Installation cautions 8
Critical usage warnings 8
Usage cautions 9
Critical cleaning warnings 12
Installation
13
What’s included 13
Installation requirements 15
Step-by-step installation 17
Before you start
24
Initial setup 24
Laundry guidelines 24
Detergent drawer guidelines 26
Operations
30
Control panel 30
Operating a cycle 32
Cycle overview 33
Options 35
Settings 38
Special features 41
SmartThings 43
Open Source Announcement 44
Maintenance
45
Drum Clean+ 45
Emergency drain 46
Cleaning 47
Defrosting your washing machine 50
Care against an extended time of disuse 50
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Safety information
Congratulations on your new Samsung washing machine. This manual contains important information
on the installation, use and care of your appliance. Please take some time to read this manual to take full
advantage of your washing machine’s many benefits and features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efficiently operate the
extensive features and functions of your new appliance. Please store the manual in a safe location close
to the appliance for future reference. Use this appliance only for its intended purpose as described in this
instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible conditions and
situations that may occur. It is your responsibility to use common sense, caution and care when installing,
maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of your washing
machine may differ slightly from those described in this manual and not all warning signs may be
applicable. If you have any questions or concerns, contact your nearest service centre or find help and
information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
Read the instructions
These warning signs are here to prevent injury to yourself and others.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist. To safely operate
this appliance, familiarize yourself with its operation and exercise care when using it.
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Important safety precautions
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible
for their safety.
2. For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and old
hose-sets should not be reused.
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6. For appliances with ventilation openings in the base, a carpet must
not obstruct the openings.
7. For use in Europe: Children of less than 3 years should be kept away
unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
9. This appliance is intended to be used in household only and it is not
intended to be used such as:
– staff kitchen areas in shops, offices and other working
environments;
– farm houses;
– by clients in hotels, motels and other residential type
environments;
– bed and breakfast type environments;
– areas for communal use in blocks of flats or in launderettes.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the appliance, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord firmly into a wall socket that meets local electrical specifications. Use the socket for
this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord may result
in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire.
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Remove all foreign substances such as dust or water from the power plug terminals and contact points
using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the appliance.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in
accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or
water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power
cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are
accessible.
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Following the repair by a non-authorized service provider, self-repair or non-professional repair of the
product, Samsung is not liable for any damage to the product, any injury or any other product safety issue
caused by any attempt to repair the product which does not carefully follow these repair and maintenance
instructions. Any damage to the product caused by an attempt to repair the product by any person other
than a Samsung certified service provider will not be covered by the warranty.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the appliance.
Critical usage warnings
WARNING
If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest
service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power cord immediately
and contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the
power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Remove the washing machine door lever before disposing the appliance.
• If trapped inside the appliance, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine
before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
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Do not open the washing machine door by force while it is operating (high-temperature washing/drying/
spinning).
• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This
may result in injury.
• Opening the door by force may result in damage to the appliance or injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power cord while an operation is in progress.
• Plugging the power cord into the wall socket again may cause a spark and result in electric shock or fire.
Do not let children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out
of the outlet.
• Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, fire, problems with the appliance, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the power cord.
• Failure to do so may result in electric shock or fire.
Unplug the power cord when the appliance is not being used for long periods of time or during a thunder or
lightning storm.
• Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power cord and contact your nearest
Samsung Customer Service.
• This may result in electric shock or fire.
Do not let children (or pets) play in or on your washing machine. The washing machine door does not open
easily from the inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste,
etc., unplug the power cord and clean the washing machine using a damp, soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
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The front glass may be broken by a strong impact. Take care when using the washing machine.
• If the glass is broken, it may result in injury.
Open the water tap slowly after a long period of non-use, water supply failure, or when reconnecting the
water supply hose.
• The air pressure in the water supply hose or the water pipe may damage a part of the appliance or result
in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is flooded because of a draining problem, it may result in electric
shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get caught in the
door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or
result in a water leak.
Turn the water supply off when the washing machine is not being used.
• Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste,
thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water
leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that there is no
water leak before using the appliance.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The appliance you have purchased is designed for domestic use only.
Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will
not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to
Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the appliance, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire or problems with the
appliance.
Do not place objects that generate electromagnetic fields near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
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Draining time may vary depending on the water temperature. If the water temperature is too high, the
draining process starts after the water cools down.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle
for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and
bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in
injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to
inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.
Also, do not allow children to play around the washing machine or touch the door glass.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
Remove the liquid detergent guide (applicable models only) when using powdered detergent.
• If not, water may leak through the front of the detergent drawer.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.
• This may result in damage to the washing machine, or injury and death in the case of pets due to the
abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage
clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and
use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
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Do not use water from water cooling/heating devices.
• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems with the appliance,
discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause extensive damage to
the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by colour on the basis of its colorfastness and select the recommended cycle, water
temperature and additional functions.
• This may result in discolouration or fabric damage.
Take care that children’s fingers are not caught in the door when you close it.
• Failure to do so may result in injury.
To prevent odours and mould, leave the door open after a wash cycle to allow the drum to dry.
To prevent limescale build up, leave the detergent drawer open after a wash cycle and dry inside it.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or fire.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or fire.
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Installation
Follow these instructions carefully to ensure proper installation of the washing machine and to prevent
accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with the washing
machine or the parts, contact a local Samsung customer centre or the retailer.
07
08
10
03
04
02
01
06
05
11
12
09
01 Release lever 02 Detergent drawer (Auto
dispenser)
03 Drum
04 Door 05 Worktop 06 Control panel
07 Power plug 08 Drain hose 09 Filter cover
10 Levelling feet 11 Debris filter 12 Emergency drain tube
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Accessories (supplied)
Spanner Bolt caps Hose guide
Cold water hose Hot water hose Cable tie
Drain hose
(applicable models only)
NOTE
• Spanner: For removing the shipping bolts and levelling the washing machine.
• Bolt caps: For covering the holes after removing the shipping bolts. The provided number of bolt caps
(3 to 6) depends on the model.
• Hose guide: For hanging the drain hose in the drainpipe or wash-basin.
• Cold/Hot water hose: For supplying water to the washing machine. (Hot water hoses is for applicable
models only.)
Accessories (not supplied)
• Stacking kit : SKK-AT*/**
- Staking kit is required to stack a dryer on a washing machine.
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Installation requirements
Electrical supply and grounding
• Use an individual branch circuit specific to the
washing machine.
To ensure proper grounding, the washing machine
comes with a power cord featuring a three-prong
grounding plug for use in a properly installed and
grounded outlet.
Check with a qualified electrician or service
person if you are not sure about the grounding.
Do not modify the provided plug. If it does not fit
the outlet, call a qualified electrician to install a
suitable outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes with the
washing machine.
• Do NOT connect the ground wire to plastic
plumbing, gas lines, or hot water pipes.
• Improperly connected grounding conductors
may cause electric shock.
• Do not remove or modify the grounding pin
of power cord to reduce the risk of electric
hazard.
• Please use the additional grounding wire
provided with this appliance if there is no hole
for earth pin in power inlet socket.
Water supply
A proper water pressure for this washing machine
is between 50 kPa and 800 kPa. Water pressure
less than 50 kPa may cause the water valve to not
close completely, or it may take longer to fill the
drum, causing the washing machine to turn off.
Water taps must be within 120 cm from the rear
of the washing machine so that the provided inlet
hoses reach the washing machine.
To reduce the risk of leaks:
• Make sure water taps are easily accessible.
• Turn off the taps when the washing machine is
not in use.
• Check for any leaks at the water inlet hose
fittings on a regular basis.
CAUTION
Before using the washing machine for the first
time, check all connections at the water valve and
taps for any leaks.
Drain
Samsung recommends a standpipe 60-90 cm
high. The drain hose must be connected through
the hose clip to the standpipe, and the standpipe
must fully cover the drain hose.
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Flooring
For best performance, the washing machine must
be installed on a solid floor. Wood floors may need
to be reinforced to minimise vibration and/or
unbalanced loads. Carpeting and soft tile surfaces
do not resist vibration well and may cause the
washing machine to move slightly during the spin
cycle.
CAUTION
Do NOT install the washing machine on a platform
or a poorly supported structure.
Water temperature
Do not install the washing machine in areas where
water may freeze as the washing machine always
retains some water in its water valves, pumps,
and/or hoses. Frozen water left in the connection
parts may cause damage to belts, the pump, and
other components of the washing machine.
Alcove installation
Minimum clearance for stable operation:
Sides 25 mm
Top 25 mm
Rear 50 mm
Front 550 mm
If both the washing machine and a dryer are
installed in the same location, the front of the
alcove must have at least a 550 mm unobstructed
air opening. Your washing machine alone does not
require a specific air opening.
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Step-by-step installation
STEP 1 Select a location
Location requirements:
• Solid, level surface without carpeting or flooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 °C)
• Away from a heat source
STEP 2 Remove the shipping bolts
Unpack the product package and remove all shipping bolts.
NOTE
Number of shipping bolts may differ depending on the model.
WARNING
• Packaging materials can be dangerous to children. Dispose all packaging material (plastic bags,
polystyrene, etc.) out of children’s reach.
• To avoid injury, cover the holes with bolt caps after removing the shipping bolts. Do not move the
washing machine without the shipping bolts in place. Assemble the shipping bolts before moving the
washing machine to another location. Keep the shipping bolts in a safe place for future use.
1. Loosen all shipping bolts on the rear of the machine
using the supplied spanner.
2. Fill the holes with the supplied plastic bolt caps.
Keep the shipping bolts for future use.
3. Close all plastic bolt caps on the rear of the washing
machine.
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STEP 3 Adjust the levelling feet
1. Gently slide the washing machine into position.
Excessive force may damage the levelling feet.
2. Level the washing machine by manually adjusting
the levelling feet.
3. When levelling is complete, tighten the nuts using
the spanner.
CAUTION
When installing the product make sure the levelling feet
is not pressing the power cord.
CAUTION
Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving
or generating noise due to vibration. Then, check if the washing machine is rocking. If the washing machine
is not rocking, tighten the nuts.
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STEP 4 Connect the water hose
The provided water hose may differ depending on the model. Please follow the instruction according to the
provided water hose.
Connecting to a threaded water tap
1. Connect the water hose to the water tap, and then
turn it to the right to tighten.
CAUTION
Before connecting the water hose, make sure there is
a rubber washer in the hose connector. Do not use the
hose if the washer is damaged or missing.
2. Connect the other end of the water hose to the inlet
valve on the back of the washing machine, and then
turn it to the right to tighten.
3. Slowly open the water tap and check if there are any
leaks around the connection areas. If there are water
leaks, repeat step 1 and 2.
WARNING
If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply.
Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing
technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
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CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a longer, high-
pressure hose.
Connecting to a non-threaded water tap
A
B
1. Remove the adaptor (A) from the water hose (B).
2. Use a Phillips screwdriver to loosen four screws on
the adaptor.
C
3. Hold the adaptor and turn part (C) in the arrow
direction to loosen it by 5 mm (*).
C
4. Insert the adaptor onto the water tap, and then
tighten the screws while lifting the adaptor.
5. Turn part (C) in the arrow direction to tighten it.
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D
6. While pulling down part (D) on the water hose,
connect the water hose to the adaptor. Then, release
part (D). The hose fits into the adaptor with a clicking
sound.
7. To complete connecting the water hose, see 2 and 3
on the “Connecting to a threaded water tap” section.
NOTE
• After connecting the water hose to the adaptor, pull the water hose down to check if it is connected
properly.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before
inserting the tap into the adaptor.
For models with an additional hot water inlet:
1. Connect the red end of the hot water hose to the hot
water inlet on the back of the machine.
2. Connect the other end of the hot water hose to the
hot water tap.
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Aqua stop hose (applicable models only)
A
The aqua stop hose alerts users of a risk of water leaks.
It senses the water flow and turns red on the centre
indicator (A) in case of a leak.
NOTE
The end of the aqua stop hose must be fitted to the water tap and not the machine.
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STEP 5 Position the drain hose
The drain hose can be positioned in three ways:
A
Over the edge of a wash basin
The drain hose must be placed between 60 cm and 90
cm (*) above from the floor. To keep the spout of the
drain hose bent, use the supplied plastic hose guide
(A). Secure the guide to the wall using a hook to ensure
stable drainage.
In a drain pipe
The drain pipe should be between 60 cm and 90 cm high
(*). It is advisable to use a 65 cm high vertical pipe.
• To ensure the drain hose stays in position, use the
plastic hose guide provided (see the figure).
• To prevent the siphoning of water flow during
drainage, make sure to insert the drain hose 15 cm in
the drain pipe.
• To prevent the drain hose from moving around,
secure the hose guide to the wall.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60 litres per minute
STEP 6 Power on
Plug the power cord into a wall socket protected by a fuse or circuit breaker. Then, tap
to turn on the
washing machine.
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Before you start
Initial setup
• When you turn on the washing machine for the first time, the screen shows the initial setup process.
Follow the on-screen instructions to complete it.
• Initial setup will not repeat after you’ve completed it.
• Tap
to skip to the next screen.
Run Calibration
• You must proceed calibration before using the washing machine.
• Empty the drum, and then tap and hold
to start calibration.
• When calibration is complete, power turns off and then turns on automatically.
• If you want to proceed calibration again, tap and hold for 3 seconds to enter the Settings menu and
select Calibration.
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these criteria:
• Care Label: Sort the laundry into cottons, mixed fibres, synthetics, silks, wools, and rayon.
• colour: Separate whites from colours.
• Size: Mixing different sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately using an Easy Iron option for pure, new woollen items,
curtains, and silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the clothing, and sort them accordingly before starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry items
• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as
the drum.
Turn clothing with buttons and embroideries inside out
• If trousers or jacket zippers are open while washing, the drum may be damaged. Zippers should be
closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings
before starting the wash.
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English 25
STEP 3 Use a laundry net
• Brassieres (machine washable) must be placed in a laundry net. Metal parts of the brassieres may break
through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around
the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that
could move the washing machine and result in injury.
STEP 4 Determine the load capacity
Do not overload the washing machine. Overloading may cause the washing machine to not wash properly.
For the load capacity for the type of clothing, see page 33.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be
reduced. For bedding or bedding covers, the recommended load capacity is 2.0 kg or less.
CAUTION
• Unbalanced laundry may reduce the spinning performance.
• Make sure the laundry is fully inserted in the drum and not caught in the door.
• Do not slam the door. Close the door gently. Otherwise, the door may not be closed properly.
STEP 5 Apply a proper detergent type
The type of detergent depends on the type of fabric (cotton, synthetic, delicate items, wool), colour, wash
temperature, and degree of soiling. Make sure to use the laundry detergent that is designed for automatic
washing machines.
NOTE
• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree
of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness,
contact a local water authority.
• Do not use detergent that tends to be hardened or solidified. This detergent may remain after the rinse
cycle, blocking the drain outlet.
CAUTION
When washing wool using the Wool cycle, use a detergent dedicated to wool items. If used with the Wool
cycle, powder detergent may remain on the laundry and discolour the laundry.
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English
Before you start
English26
Detergent drawer guidelines
With the automatic dispensing option on, the washing machine dispenses an adequate amount of
detergent or fabric softener for each load. See below for details:
AUTO
DETERGENT
Liquid only
AUTO
SOFTENER
D
C
A
B
E
A. Auto detergent dispenser
- Use liquid detergent only.
B. Auto softener dispenser
- Use fabric softener only.
C. Manual detergent compartment
- If necessary, add detergent manually as
instructed by the detergent manufacturer.
- To use the detergent in this compartment, make
sure the auto-dispensing option is off. (For more
information on turning the auto-dispensing off,
see the "Dose per Wash" and "Dose per Rinse"
section on page 36.
- Do not exceed the max line (E) when adding liquid
detergent.
- If you want to use the powdered detergent,
remove the liquid detergent container before
putting the powdered detergent.
D. Manual softener compartment
- Apply additives such as fabric softener. Do not
exceed the max line.
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English 27
CAUTION
• Do not operate the washing machine without the dispensers in the detergent drawer.
- A water leak may cause electric shock or injury.
• Do not use the following types of detergent in the drawer.
- Tablet, capsule, ball, or net types.
• Do not use gel-type or viscous detergent/softener in the detergent drawer as they may not flow well.
- Read the detergent/softener manufacturer's instructions before using them in the washing
machine.
• Do not carry around the dispenser removed from the detergent drawer. Put the dispenser back in place.
- Otherwise, the dispenser may shake and cause the content to spill out.
• Empty the dispensers in the detergent drawer before moving the washing machine to prevent any
content from spilling out on the floor.
NOTE
• The “Detergent drawer is open” message appears if the detergent drawer is not completely closed.
Close the detergent drawer before you start the washing machine.
• If message "Refill detergent", "Refill softener", or "Refill detergent & softener" appears on the display,
refill the corresponding dispenser.
• Detergent/softener is not automatically dispensed in the Wool cycle. To dispense detergent/softener in
the Wool cycle, you must manually set the input level of detergent/softener.
• Do not exceed the max line when filling detergent and softener.
• For special detergent or softener (for wool, baby clothes, etc.), purchase additional dispensers and use
the new dispensers exclusively for the special detergent or softener.
• It may be hard to open the detergent drawer with just your fingertips. Grab the detergent drawer handle
firmly with your hand and pull to open it.
• Push the detergent drawer all the way to the end to close it. You will hear a click sound when the drawer
is properly closed.
• If you feel the softener scent is weak, set the softener input amount to a higher level.
To apply washing agents to the auto dispenser
NOTE
• If message "Refill detergent", "Refill softener", or "Refill detergent & softener" appears on the display,
refill the corresponding dispenser.
• Once you refill the auto detergent/softener dispenser, the washing machine will start to detect the
detergent/softener amount when you tap and hold .
- The detection time may vary depending on the type of the detergent/softener.
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Before you start
English28
A
1. Pull the detergent drawer to open.
2. Turn the auto detergent dispenser cap (A)
anticlockwise to open.
B
3. Apply an appropriate amount of detergent to the
auto detergent dispenser (B).
- After you finish, put the cap back and turn it
clockwise to close.
C
4. Turn the auto softener dispenser cap (C)
anticlockwise to open.
D
5. Apply an appropriate amount of softener to the auto
softener dispenser (D).
- After you finish, put the cap back and turn it
clockwise to close.
6. Push the detergent drawer to close.
- Push the detergent drawer all the way to the end.
You will hear a click sound when the drawer is
properly closed.
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English 29
CAUTION
• Do not apply detergent/softener to the drawer without the dispensers.
- If you do, clean the drawer and then reinsert both dispensers.
• Only use liquid detergent or softener in the auto dispenser. Do not use powdered detergent.
• Make sure both dispensers are inserted completely.
- If they are not, the washing machine may not start operating or fail to dispense washing agents.
• Clean the dispenser before refilling it with the same or a different type of detergent or softener.
• Do not leave detergent or softener in the auto dispenser for more than 6 weeks.
• Do not mix detergent with fabric softener in either dispenser.
• To prevent detergent or softener from hardening, leave the cap closed after filling the dispenser.
• Do not use any bleach that may cause corrosion and/or generate the gas.
• Do not turn any dispenser upside down.
- The content may spill.
• Do not press the outlet at the rear of either dispenser while moving it.
- The content may leak.
• Use caution when putting detergent or fabric softener in the applicable dispenser.
- The content may spill.
• When removing the dispensers to check the remaining content (upon an alert message or before the
message appears), the drawer may have content remaining or leaking from the bottom of the drawer.
• Make sure all the dispensers and compartments in the detergent drawer are empty before moving the
washing machine.
• The input or refill level of the detergent/softener depends on the type or the remaining amount of
detergent/softener.
• If you see the "Refill detergent", "Refill softener", or "Refill detergent & softener" message on the
display, immediately refill the corresponding dispenser. A later refill may cause the input level of the
agent to decrease.
• Applying detergent directly to the laundry cause discolouration. Apply detergent in the dispenser.
• Do not use hardened detergent/softener.
NOTE
• Moisture on the manual detergent compartment causes the powered detergent to stick. Therefore,
wipe the moisture with dry cloth before adding the powdered detergent.
• Use detergent and bleach for washing machine only.
• Do not use gel-type or viscous detergent/softener in the detergent drawer as they may not flow well.
- Read the detergent/softener manufacturer's instructions before using them in the washing
machine.
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English30
Operations
Control panel
01 03
02
04
10
05 06 07 08 09
01 Power
Tap to turn the washing machine on or off.
• If you do not manipulate the control panel for 10 minutes after the washing
machine is turned on, the washing machine automatically turns off.
• The washing machine automatically turns off when the cycle completes.
CAUTION
Do not tap to turn the washing machine off while the wash cycle is in
progress. Tap and hold to pause the cycle first, and then tap to turn the
washing machine off.
02 Navigation dial
Turn the navigation dial left or right to navigate through cycles and functions.
When you turn the navigation dial, LCD displays your selection (such as cycle,
options, and settings).
03 Start/Pause
Tap and hold to start or pause an operation.
04 Display
The display shows current cycle information and estimated time remaining, or
an information message when a problem occurs.
05 OK
Tap to confirm your selection of function or setting.
06 Temp.
Tap to change the water temperature for the selected cycle.
• The indicator above the button indicates the default or selected setting.
07 Rinse
Tap to change the rinse count for the selected cycle.
• The indicator above the button indicates the default or selected setting.
08 Spin
Tap to change the spin speed for the selected cycle.
• The indicator above the button indicates the default or selected setting.
09 Options
Tap to enter the Options menu.
Tap and hold for 3 seconds to enter the Settings menu.
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10 Smart Control
Tap to activate or deactivate the Smart Control function.
Tap and hold to enter pairing mode to connect to the SmartThings app.
• When the Smart Control function is activated, you can control your washing
machine remotely using the SmartThings app on your smartphone or tablet
(Android or iOS).
Icon descriptions
Wi-Fi • This icon indicates that the washing machine is connected to Wi-Fi.
Smart Control
• This icon indicates that Smart Control is on.
• For more information on Smart Control, see page 41.
Door Lock
• This icon indicates the door is locked and cannot be opened.
• The door locks automatically during a cycle and this indicator turns on.
• You can open the door when this icon disappears.
Child Lock
• This icon indicates that Child Lock is on.
• For more information on Child Lock, see page 37.
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Operations
English32
Operating a cycle
2
5 3 4
61
1. Tap to turn on the washing machine.
2. Turn the Navigation dial to select the cycle you want.
- For more information on Cycle overview, see page 33.
3. Tap , , or to change the default cycle settings.
4. Tap , and then turn the Navigation dial to select option.
- For more information on Options, see page 35.
5. Tap to change the settings for selected option.
- Not all cycles have options available.
6. Tap and hold to start operation.
- Once you set the cycle you want, the screen displays a brief cycle description, maximum laundry
load, and cycle time. You can also check the cycle progress, remaining cycle time, and information
codes.
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English 33
Cycle overview
Cycle descriptions
You can add or delete cycles to personalize the cycle list in the My Cycles option. See page 37 for more
information.
Cycle Description Max load (kg)
E Cotton
(Only for South Africa
models)
• Optimal performance with lower energy for cotton
fabrics, bed linens, table linens, underwear, towels,
or shirts. For energy saving, the actual washing
temperature may be lower than specified.
Max
Cotton
• For cottons, bed linens, table linens, underwear,
towels, or shirts. The washing time and the rinse
count are automatically adjusted according to the
load.
Max
AI Wash
• Adjusts the amount of detergent and the cycle
according to the load and the soil severity. This cycle
is best used with the Auto Dispense function.
9.0
Quick Wash
• For less soiled laundry with less than a 5.0 kg load.
• It takes at least 17 minutes, depending on the
conditions such as the water pressure, water
hardness, and/or extra options selected.
• A recommended amount of detergent is less than 20
g (for a 5.0 kg load).
5.0
Pet Care Wash • For cleaning pet-related items, stains, or odors, etc. 1.5
Bedding
• For bed spreads, bed sheets, bedding covers, etc.
• For best results, wash only 1 type of bedding and
make sure the load weighs less than 2.0 kg.
4.0
Towels
• For bath towels, washcloths, and mats.
• A recommended capacity is below 5.0 kg.
5.0
Delicates
• For sheer fabrics, bras, lingerie (silk), and other
handwash-only fabrics
2.0
Wool
• Specific for machine-washable wool for loads less
than 2.0 kg.
• The WOOL cycle features fine pulsating and soaking
to protect the wool fibres from shrinkage/distortion.
• A neutral detergent is recommended.
2.0
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Operations
English34
Cycle Description Max load (kg)
Hygiene Steam
• For colourfast fabrics and heavily soiled laundry,
this cycle heats the supplied water over 60 °C to
eliminate bacteria.
• If you stop running the cycle while the washing
machine is heating the water, the door remains
locked for your safety.
9.0
Baby Care
• Featuring a high-temperature wash and extra rinses
to help remove the remaining detergent effectively.
9.0
Shirts
• For shirts, blouses that are made of cotton, synthetic
fiber.
5.0
Blouses
• For shirts, blouses that are made of delicate fiber. We
recommend that you use detergent made especially
for this purpose.
5.0
Outdoor
• For outdoor clothes, skiwear, and sportswear that
are made of functional materials such as spandex,
stretch, and micro-fibre.
3.0
Activewear
• For exercise wear such as sports jerseys, training
pants, shirts/tops and other performance clothing.
This cycle provides effective soil removal with
controlled drum rotation for special fabric care.
3.0
Denim
• For denim and jeans.
• Wash inside out.
• Denim and jeans often contains excess dye and may
run during the first few washes. Wash light and dark
colored items separately.
3.0
Rinse+Spin
• For loads that need rinsing only or to add rinse-aided
fabric softener to
-
Spin Only
• Featuring an additional spin process to effectively
remove moisture from laundry.
-
Drum Clean+
• Cleans the drum and the rubber door gasket by
removing dirt and bacteria from them.
• For details, see the "Drum Clean+" section on page
45.
-
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Options
Using Options
1. Tap .
2. Turn the Navigation dial to select the desired option.
3. Tap to change the selected option setting or start operation.
NOTE
• To return to the main screen, tap again or turn the Navigation dial to select Back and tap .
• If the selected option is not supported, the "Currently not supported" message is displayed, and the
button is not activated.
• When you select an option, a brief help message appears for the first ten times of use.
Bubble Soak
This function helps remove a wide variety of stubborn stains. With Bubble Soak selected, laundry is
thoroughly soaked in water bubbles for effective washing.
1. Select a cycle and change the cycle settings as necessary.
2. Tap .
3. Turn the Navigation dial to select Bubble Soak, and then tap .
- Bubble Soak is available with and adds up to 30 minutes to these cycles: Cotton, AI Wash, Quick
Wash, Pet Care Wash, Bedding, Towels, Hygiene Steam, Baby Care and Shirts.
4. Tap and hold .
Delay End
You can set the washing machine to finish your wash automatically at a later time, choosing a delay of
between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.
1. Select a cycle and change the cycle settings as necessary.
2. Tap .
3. Turn the Navigation dial to select Delay End, and then tap .
4. Turn the Navigation dial to select the desired time, and then tap .
5. Tap and hold .
- Status shows in the display and the washing machine tumbles the drum to sense the weight of the
load (if load sensing is preset for the selected cycle). When load sensing is complete, the display
shows the remaining time until the end of the wash cycle.
- To cancel Delay End, tap to restart the washing machine.
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Operations
English36
Drum Light
This turns on the light inside the drum so you can check the status of the items inside.
1. Tap .
2. Turn the Navigation dial to select Drum Light, and then tap .
- Even if the washing machine is turned off, the drum light will turn on as long as the power cable is
connected.
- Once the Drum Light function is enabled, the drum light will turn off automatically after 2 minutes.
- Opening the washing machine door automatically turns on the drum light. The light will then turn
off automatically after 2 minutes.
- Water droplets on the surface of the drum light can scatter light such that it resembles a yellow
stain. This is merely an optical illusion and not a malfunction.
Dose per Wash
You can increase or decrease the amount of detergent dispensed automatically.
1. Tap .
2. Turn the Navigation dial to select Dose per Wash, and then tap .
3. Tap to select the desired setting.
- Default setting is Med..
- You can select from Med., High, Off, or Low.
Dose per Rinse
You can increase or decrease the amount of softener dispensed automatically.
1. Tap .
2. Turn the Navigation dial to select Dose per Rinse, and then tap .
3. Tap to select the desired setting.
- Default setting is Med..
- You can select from Med., High, Off, or Low.
Add Garments
Use this function to add laundry after the wash starts.
1. Tap .
2. Turn the Navigation dial to select Add Garments, and then tap .
- The water starts draining. Add laundry when the Door Lock indicator turns off, and then close the
door.
3. Tap and hold .
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English 37
My Cycles
Add or remove cycles to create a personal cycle list.
1. Tap .
2. Turn the Navigation dial to select My Cycles, and then tap .
- You can only edit a cycle to create a personal cycle when the washing machine is not operating.
3. Turn the Navigation dial to select a desired cycle.
4. Tap to add or remove the selected cycle.
- Addition and removal of the course is saved automatically.
5. Once you finish creating My Cycles, tap to return to the cycles screen.
NOTE
• The Cotton and Drum Clean+ cycles cannot be removed from the cycles list.
• You can also edit My Cycles in the SmartThings app.
Child Lock
To prevent children or infants from accidentally starting or setting the washing machine, Child Lock locks
all buttons except for
and .
1. Tap .
2. Turn the Navigation dial to select Child Lock, and then tap .
3. Tap to select On or Off.
NOTE
• When Child Lock is on, all buttons are disabled except for and . The washing machine door also
locks.
• Tapping a button while Child Lock is on triggers an alarm with the “Child Lock On” message.
• You cannot open the door after a wash cycle when the Child Lock is on. Turn the function off before
opening the door to take out the laundry.
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Operations
English38
Settings
Using Settings
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial and select the desired setting, and then tap .
3. Tap to change the selected setting or start operation.
NOTE
To return to the main screen, tap again or turn the Navigation dial to select Back and tap .
Detergent
You can change the concentration level of the detergent.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Detergent, and then tap .
3. Tap to select the desired setting.
- The default setting is 1x.
- You can select from 1x., 2x, or 3x.
NOTE
The dispense amount of detergent decreases as the concentration level increases.
Softener
You can change the concentration level of the softener.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Softener, and then tap .
3. Tap to select the desired setting.
- The default setting is 1x.
- You can select from 1x, 2x, or 3x.
NOTE
The dispense amount of softener decreases as the concentration level increases.
AI Pattern
This function saves frequently used cycles and settings. When you turn the function on, the washing
machine remembers the cycles you use most and their settings (Temp., Rinse, Spin) and displays them in
frequency order.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select AI Pattern, and then tap .
3. Tap to select On or Off.
- The default setting is On. Set it to Off if you do not want to use this function.
- When you turn off the function, all the saved data resets.
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English 39
Sound
You can turn on or off the sound from the washing machine.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Sound, and then tap .
3. Tap to select On or Off.
- The default setting is On.
NOTE
The setting remains unchanged even if you restart the washing machine.
Language
You can change the system language.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Language, and then tap .
3. Turn the Navigation dial to select the desired language, and then tap .
Calibration
You can run calibration again for accurate weight detection.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Calibration, and then tap .
- Calibration does not start if the door is not closed properly.
- The drum rotates clockwise and anticlockwise for about 3 minutes.
3. When calibration is complete, the “Calibration complete” message appears on the display and the
washing machine turns off automatically.
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Operations
English40
Wi-Fi
You can turn the washing machine's Wi-Fi on or off.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Wi-Fi, and then tap .
3. Tap to select On or Off.
- The washing machine's Wi-Fi is off as a factory default setting. However, the washing machine's
Wi-Fi turns on automatically when you turn on the washing machine for the first time. Then, the final
Wi-Fi setting maintains regardless of the washing machine power status.
- Once you turn on the washing machine's Wi-Fi and connect to a network, the washing machine
remains connected to the network even when you turn off the power.
- The Wi-Fi indicates that the washing machine is connected to the router through the Wi-Fi
connection.
Factory Reset
You can reset the washing machine.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Factory Reset, and then tap .
- Your washing machine resets to the factory setting.
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English 41
Special features
Smart Control
You can connect to the SmartThings app and control your washing machine remotely.
Connecting your washing machine
1. Download and open the SmartThings app on your smartphone or tablet (Android & iOS).
2. Tap to turn on the washing machine.
3. Tap and hold .
a. The washing machine enters AP mode and connects to your smartphone or tablet.
b. Tap to authenticate your washing machine.
c. Once the authentication process is complete, your washing machine is successfully connected to the
app.
- You can use various features available in the SmartThings app.
NOTE
• If your washing machine fails to connect with the SmartThings app, try again.
• Check your router if you experience any Internet connection problem after connecting your washing
machine with the SmartThings app.
• If the Wi-Fi is off, tap and hold for 3 seconds to enter the Settings menu, and select Wi-Fi to turn it
on.
• Turning the washing machine's Wi-Fi on allows you connect to the washing machine via SmartThings
app on your smartphone or tablet, regardless of the power status of the washing machine. However, the
washing machine appears offline on the SmartThings app if the washing machine's Wi-Fi is off.
• Close the door before starting the Smart Control function.
• If you use your washing machine for a while without connecting it to the SmartThings app, a pop-up
message about Smart Control will show for 3 seconds.
• If the washing machine's Wi-Fi is not connected to an AP (access point), the Wi-Fi will turn off when you
turn of the power.
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Operations
English42
Stay Connect
Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a
cycle. Your washing machine stays connected to the app so you can send additional instructions, whether
you are at home or away.
1. If you turn on the Stay Connect function on the SmartThings app, the washing machine will stay in
standby power saving mode after completing a cycle.
- The Stay Connect function will remain active for up to 7 days if the door remains closed.
2. When the Stay Connect function is active, the Smart Control, Door Lock, and Wi-Fi icons are illuminated
on your washing machine display.
3. You can conveniently control your washing machine, adding spin, soil cycles using the SmartThings app.
NOTE
• The washing machine switches to standby power saving mode when operation is paused even if the
machine is not connected to the SmartThings app.
• In some circumstances, only the Door Lock icon may be illuminated.
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English 43
SmartThings
Wi-Fi connection
On your smartphone or tablet, go to
Settings and turn on the wireless connection and select an AP (Access
Point).
• This appliance supports the Wi-Fi 2.4 GHz protocols.
Download
On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app
with a search term of “SmartThings”. Download and install the app on your device.
NOTE
The app is subject to change without notice for improved performance.
Log in
You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow
the instructions on the app. You don’t need a separate app to create your account.
NOTE
If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user
automatically logs in.
To register your appliance to SmartThings
1. Make sure your smartphone or tablet is connected to a wireless network. If not, go to Settings and turn
on the wireless connection and select an AP (Access Point).
2. Open SmartThings on your smartphone or tablet.
3. If a message of “A new device is found.”, select Add.
4. If no message appears, select + and select your appliance in a list of devices available. If your appliance
is not listed, select Device Type > Specific Device Model, and then add your appliance manually.
5. Register your appliance to the SmartThings app as follows.
a. Add your appliance to SmartThings. Make sure your appliance is connected to SmartThings.
b. When registration is complete, your appliance appears on your smartphone or tablet.
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Operations
English44
Open Source Announcement
The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by contacting
our support team via http://opensource.samsung.com (Please use the “Inquiry” menu.)
It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-
ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the
open source license information as related to this product. This offer is valid to anyone in receipt of this
information.
NOTE
When Wi-Fi is activated, the energy consumption increases in comparison to the values specified in the
indicative information.
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English 45
Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle.
Drum Clean+
Certain usage and environmental conditions may result in some residue build-up or odor in the washer
drum. To prevent this build-up or odor and keep your washer drum fresh and clean, perform the Drum
Clean+ cycle at least once a month or every 40 cycles. Perform the recommended procedure below when
using the Drum Clean+ cycle.
1. Tap .
2. Turn the Navigation dial to select Drum Clean+.
3. Tap and hold .
CAUTION
If there is chlorine bleach left in the washer drum for an extended period of time, rust can occur.
NOTE
• The water temperature for Drum Clean+ is defaulted to Extra Hot. This temperature cannot be changed.
• In the case where residue is present in the washer drum, add liquid chlorine bleach to the MAX level
line in the Manual detergent compartment before starting the Drum Clean+ cycle. Do not add the liquid
chlorine bleach to the other compartments (This is only the case for Drum Clean+ cycle).
• Do not exceed the max line. Do not use or mix any other detergent or chemicals during the Drum Clean+
cycle. If necessary, run a Rinse+Spin cycle after the Drum Clean+ cycle has completed to help remove
any remaining residue.
Drum Clean+ reminder
• After every 40 cycles, the washer displays the "
Drum Clean needed" message for an hour to alert you to
run the Drum Clean+ cycle.
• It is recommended to run the cycle regularly for hygienic purposes.
• You will see the Drum Clean+ alert message when the washer completes a cycle. If you open the door,
the message disappears, and the display shows the Drum Clean+ cycle setting screen automatically.
• The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The
next reminder will not appear until another 40 cycles have been completed.
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English
Maintenance
English46
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washing machine from the
electrical outlet.
2. Gently press the top area of the filter cover to open.
A
3. Put an empty, spacious container around the
cover, and stretch the emergency drain tube to the
container while holding the tube cap (A).
B
4. Open the tube cap and let water in the emergency
drain tube (B) flow into the container.
5. When done, close the tube cap, and reinsert the tube.
Then, close the filter cover.
NOTE
Use a spacious container because the water in the drum
may be more than expected.
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English
English 47
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine.
Mesh filter
Clean the mesh filter of the water hose once or twice a year.
1. Turn off the washing machine, and unplug the power
cord.
2. Close the water tap.
3. Loosen and disconnect the water hose from the back
of the washing machine. Cover the hose with a cloth
to prevent water from gushing out.
4. Use pliers to pull out the mesh filter from the inlet
valve.
5. Submerge the mesh filter deeply in water so that the
threaded connector is also submerged.
6. Dry the mesh filter completely in the shade.
7. Reinsert the mesh filter into the inlet valve, and
reconnect the water hose to the inlet valve.
8. Open the water tap.
NOTE
If the mesh filter is clogged, an information code of “4C” appears on the screen.
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Maintenance
English48
Debris filter
It is advisable to clean the debris filter every 2 months to prevent its clogging.
1. Turn off the washing machine, and unplug the power
cord.
2. Drain the remaining water inside the drum. See the
Emergency drain section.
3. Gently press the top area of the filter cover to open.
4. Turn the debris filter knob to the left, and drain off
the remaining water.
5. Clean the debris filter using soft brushes. Make
sure the drain pump propeller inside the filter is
unclogged.
6. Reinsert the debris filter, and turn the filter knob to
the right.
NOTE
Some debris filters feature a safety knob that is
designed to prevent accidents by children. To open
the safety knob of the debris filter, push in and turn it
anticlockwise. The spring mechanism of the safety knob
helps open the filter.
NOTE
If the pump filter is clogged, an information code of “5C” appears on the screen.
CAUTION
• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational
failure or a leak.
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English
English 49
Detergent drawer
1. While holding down the release lever on the inner of
the drawer, pull the detergent drawer to remove.
2. Remove the covers of both dispensers using the pull
tabs located on the back of the lid, then clean inside
the dispensers under warm running water with a soft
brush.
3. Clean the drawer components in warm running water
using a soft brush.
- Wipe all components with a dry towel or cloth
after cleaning.
NOTE
If the cleaning agent in the dispenser is hardened,
open the dispenser, and pour lukewarm water into the
dispenser to dissolve the hardened agents. Then, clean
inside the dispenser and its rear valve thoroughly.
4. Clean the drawer recess using a bottle brush to
remove detergent residues and limescale on the
drawer recess.
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Maintenance
English50
5. Insert the detergent drawer back into the washing
machine.
NOTE
• Make sure the drawer recess is completely dry before
inserting the detergent drawer.
• Cover the covers of both dispensers and re-insert
them into the drawer.
CAUTION
Do not spray water into the detergent drawer recess. It may cause electric shock or fire.
Defrosting your washing machine
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time. If this is the case, drain the washing
machine and unplug the power cord.
1. Turn the Navigation dial to select Rinse+Spin.
2. Empty the drum, and then tap and hold .
3. When the cycle is complete, close the water tap and disconnect the water hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
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English 51
Troubleshooting
If there is any problem, check the information message on the LCD screen and follow the on-screen
instructions.
If the problem persists, please contact the service center.
Checkpoints
If you encounter a problem with the washing machine, first check the table below and try these
suggestions.
Problem Action
Does not start.
• Make sure the washer is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Tap and hold to start the washer.
• Make sure Child Lock is not activated.
• Before the washer starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain.
• Check the fuse or reset the circuit breaker.
• Check if power is supplied properly.
• Low voltage detected.
- Check if the power cord is plugged in.
• Make sure laundry is not caught in the door.
Water supply is
insufficient, or no water
is supplied.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.
• Make sure that the cold water tap and the hot water tap are properly
connected.
• Clean the mesh filter as it may be clogged.
After a cycle, detergent
remains in the
detergent drawer.
• Make sure the washer is running with sufficient water pressure.
• Make sure the detergent is added to the center of the detergent drawer.
• Make sure the rinse cap is inserted properly.
• If using granular detergent, make sure the detergent selector is in the
upper position.
• Remove the rinse cap and clean the detergent drawer.
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Troubleshooting
English52
Problem Action
Excessive vibrations or
makes noise.
• Make sure the washer is installed on a level, solid floor that is not slippery.
If the floor is not level, use the levelling feet to adjust the height of the
washer.
• Make sure the shipping bolts are removed.
• Make sure the washer is not in contact with any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or clothes with metallic decorations can cause noise while being
washed. This is normal.
• Metal objects such as coins can cause noise. After washing, remove these
objects from the drum or filter case.
• Redistribute the load. If only one item of clothing needs washing, such as a
bathrobe or pair of jeans, the final spin result might be unsatisfactory, and
an "Unbalanced laundry detected" check message will be shown in the
display.
Does not drain and/
or spin.
• Make sure the drain hose is straightened all the way to the drain system. If
you encounter a drain problem, call for service.
• Make sure the debris filter is not clogged.
• Close the door and tap and hold .
For your safety, the washer will not tumble or spin unless the door is
closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is not
clogged.
• If the washer is not supplied with sufficient power, the washer will
temporarily not drain or spin. As soon as the washer regains sufficient
power, it will operate normally.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the debris filter as it may be clogged.
The door does not
open.
• Tap
to stop the washer.
• It may take a few moments for the door lock mechanism to disengage.
• The door will not open until 3 minutes after the washer has stopped or the
power has been off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and
open the door manually.
• Make sure the door lock light is off. The door lock light turns off after the
washer has drained.
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English 53
Problem Action
Excessive suds.
• Make sure you use the recommended types of detergent as appropriate.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly soiled
loads.
• Non-HE detergent is not recommended.
Cannot add additional
detergent.
• Make sure the remaining amount of detergent and fabric softener is not
over the limit.
Stops.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door, and tap and hold to start the washer. For your safety, the
washer will not tumble or spin unless the door is closed.
• Before the washer starts to fill, it will make a series of clicking noises to
check the door lock and will do quick drain.
• There may be a pause or soak period in the cycle. Wait briefly, and the
washer may start.
• Make sure the mesh filter of the water supply hose at the water taps is not
clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the washer will
temporarily not drain or spin. As soon as the washer regains sufficient
power, it will operate normally.
Fills with the wrong
water temperature.
• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush water lines.
• Make sure the water heater is set to supply a minimum of 49 °C hot water
at the tap. Also, check the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filter. The mesh filter may be
clogged.
• While the washer fills, the water temperature may change as the
automatic temperature control feature checks incoming water
temperature. This is normal.
• While the washer fills, you may notice just hot and/or just cold water going
through the dispenser when cold or warm temperatures are selected. This
is a normal function of the automatic temperature control feature as the
washer determines the water temperature.
Load is wet at the end
of a cycle.
• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become unbalanced
and not spin completely.
• Make sure the drain hose is not kinked or clogged.
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English
Troubleshooting
English54
Problem Action
Leaks water.
• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check the drain hose.
- Make sure the end of the drain hose is not placed on the floor.
- Make sure the drain hose is not clogged.
Has odors.
• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitise periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.
A message appears on
the display to alert that
dispenser is open.
• Check if the detergent drawer is closed properly.
- Open the detergent drawer and close it again. Make sure it’s closed
properly.
The "Refill detergent",
"Refill softener", or
"Refill detergent &
softener" message
does not disappear
after refilling the
detergent/softener.
• After refilling the auto detergent/softener dispensers, close the detergent
drawer, and then tap and hold . Then, the washing machine will start to
detect the detergent/softener, and the message will disappear.
• Depending on the type of detergent/softener, the message may not
disappear immediately.
Detergent/softener is
not dispensed.
• Check if the "Dose per Wash" or "Dose per Rinse" option is set to Off.
- Auto detergent/softener dispenser does not dispense the detergent/
softener if the option is set to Off.
- Tap , select Dose per Wash or Dose per Rinse, and then tap to
select the desired input level of detergent/softener.
- The "Dose per Wash" and "Dose per Rinse" options automatically turns
off in the Wool, Delicates, Outdoor, and Activewear cycles. To dispense
detergent/softener in the Wool, Delicates, Outdoor, and Activewear
cycles, tap , select Dose per Wash or Dose per Rinse, and then tap
to select the desired input level of detergent/softener.
Excessive or
insufficient amount of
detergent/softener is
dispensed.
• Check the "Dose per Wash" and "Dose per Rinse" settings.
- Tap , select Dose per Wash or Dose per Rinse, and then tap to
select the desired input level of detergent/softener.
If a problem persists, contact a service center. The number of the service center is on the label attached to
the product.
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English 55
Information codes
If the washing machine fails to operate, you may see an information code on the screen. Check the table
below and try the suggestions.
Code Action
Check drainage
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the drain system.
• If the information code remains, contact a customer service center.
Check water supply
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washer is running with sufficient water pressure.
• Make sure that the cold water tap and the hot water tap are properly
connected.
• Clean the mesh filter as it may be clogged.
• All buttons will be disabled for 3 minutes after the information code
appears.
• When the "
Check water supply" message appears, the machine drains
water for 3 minutes. In the meantime, the Power button will be disabled.
Check water lines
• Make sure the cold water supply hose is firmly connected to the cold water
tap. If it is connected to the hot water tap, the laundry may be deformed
with some cycles.
Unbalanced laundry
detected
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washer is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs washing, such as
a bathrobe or pair of jeans, the final spin result might be unsatisfactory,
and an "
Unbalanced laundry detected" check message will be shown in
the display.
Door is open
Operating the washer with the door open.
• Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
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English
Troubleshooting
English56
Code Action
OC
Water has overflowed.
• Restart after spinning.
• If the information code remains on the display, contact a local Samsung
service center.
LC, LC1
Check the drain hose.
• Make sure the end of the drain hose is not placed on the floor.
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service center.
3C
Check the drum motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service center.
HC
High temperature heating check.
• If the information code remains, contact a customer service center.
1C
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service center.
AC
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service center.
AC6
Check communications between the main and the inverter PBAs.
• Depending on the state, the machine may automatically returns to normal
operation.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service center.
DC1
The Main Door lock/unlock is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service center.
If any information code keeps appearing on the screen, contact a local Samsung service centre.
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English
English 57
Specifications
Fabric care chart
The following symbols provide garment care
direction. The Clothing care labels include
symbols for drying, bleaching, drying and ironing,
or dry cleaning when necessary. The use of
symbols ensures consistency among garment
manufacturers of domestic and imported items.
Follow care label directions to maximize garment
life and reduce laundering problems.
Washing
95 °C normal wash.
60 °C normal wash.
60 °C mild wash.
40 °C normal wash.
40 °C mild wash.
40 °C very mild wash.
30 °C normal wash.
30 °C mild wash.
30 °C very mild wash.
Hand wash.
Do not wash.
NOTE
The numbers in the wash tub specify the
maximum washing temperatures in degrees
celsius which must not be exceeded.
Bleaching
Any bleach allowed.
Only oxygen bleach allowed.
Do not bleach.
Drying
Tumble drying / normal temperture /
maximum exhaust temperatue 80 °C.
Tumble drying / lower temperature /
maximum exhaust temperature 60 °C.
Do not tumble dry
Line drying.
Drip line drying.
Flat drying.
Drip flat drying.
Line drying in the shade.
Drip line drying in the shade.
Flat drying in the shade.
Drip flat drying in the shade.
NOTE
• The dots indicate the drying level of the dryer.
• The lines indicate the type and place of the
drying.
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Specifications
English58
Ironing
Iron at maximum sole plate
temperature of 200 °C.
Iron at maximum sole plate
temperature of 150 °C.
Iron at maximum sole plate
temperature of 110 °C.
Caution when using steam irons (work
without steam).
Do not iron.
NOTE
The dots indicate the temperature ranges for
ironing (regulator, steam, travel irons and ironing
machines).
Professional care
Professional dry-cleaning in
perchloroethylene and/or
hydrocarbons (heavy benzines) with
normal process.
Professional dry-cleaning in
perchloroethylene and/or
hydrocarbons (heavy benzines) with
gentle process.
Professional dry-cleaning in
hydrocarbons (heavy benzines) with
normal process.
Professional dry-cleaning in
hydrocarbons (heavy benzines) with
gentle process.
Do not dry-clean.
Professional wet-cleaning.
Mild professional wet-cleaning.
Very mild professional wet-cleaning.
Do not wet-clean.
NOTE
• The letters in a circle indicate the solvents (P,
F) used in dry cleaning or wet cleaning (W).
• Generally, the line under the symbol indicates
a milder treatment (e.g. gentle cycle for easy-
care items). The double line indicates care
levels with particularly gentle treatment.
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of it, please observe
local waste disposal regulations. Cut off the power cord so that the appliance cannot be connected
to a power source. Remove the lid so that animals and small children cannot get trapped inside the
appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturers’ instructions.
• Use stain removal products and bleaches before the wash cycle only when necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon the program
used).
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English 59
Specification sheet
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type Front loading washing machine
Model name WF21B6400**
Dimensions
A (Width)
686 mm
B (Height) 984 mm
C (Depth) 796 mm
Water pressure
50-800 kPa
Net weight
Maximum load capacity
Washing and
spinning
21.0 kg
Power
consumption
Washing and
heating
AC 220-240 V /
50 Hz
2100-2500 W
AC 230 V /
60 Hz
2300 W
Spin revolutions 1100 RPM
NOTE
The design and specifications are subject to change without notice for quality improvement purposes.
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WF16B6400**
97.0 kg
16.0 kg
English
Specifications
English60
According to Regulation (EU) No. 1061/2010 (Only for South Africa Models)
“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Samsung
Model Name WF16B6400KV
Capacity kg 16
Energy Efficiency on a scale from D (least efficient) to A+++ (most efficient) A++
Annual energy consumption (It is based on 220 standard washing cycles
for standard cotton course at 60 °C and 40 °C at full and partial load, and
the consumption of off and left-on modes. Actual energy consumption will
depend on how the appliance is used.)
kWh/yr 410
Energy Consumption
The standard 60 °C cotton programme at full load kWh 2.40
The standard 60 °C cotton programme at partial load kWh 1.55
The standard 40 °C cotton programme at partial load kWh 1.10
Weighted power consumption of the off-mode. W 0.48
Weighted power consumption of the left-on mode. W 5
Annual water consumption (It is based on 220 standard washing cycles for
standard cotton course at 60 °C and 40 °C at full and partial load. Actual
water consumption will depend on how the appliance is used.)
L/yr 16500
Spin efficiency class
Spin-drying efficiency class on a scale from G (least efficient) to A (most efficient). B
Maximum Spin Speed rpm 1000
Residual moisture % 53
The
e COTTON 60 °C and e COTTON 40 °C programs are the ‘standard cotton 60 °C program’ and the ‘standard cotton 40 °C pro
gram’. They
are suitable to clean normally soiled cotton laundry and they are the most efficient (concerning water and energy consumption) for this type
of laundry. In these programs the actual water temperature may differ from the declared temperature. Please run Calibration Mode after
the installation (refer to the “Run Calibration” section on page 24).
Program duration of the standard program
The standard 60 °C cotton programme at full load min 245
The standard 60 °C cotton programme at partial load min 225
The standard 40 °C cotton programme at partial load min 195
The duration of the left-on mode (Tl) min 2
Airborne acoustical noise emissions expressed in dB(A) re 1 pW and rounded to the nearest integer during the washing and spinning
phases for the standard 60 °C cotton programme at full load;
Wash dB (A) re 1 pW 60
Spin dB (A) re 1 pW 74
Free Standing
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English 61
Information of main washing programmes (Only for South Africa Models)
Model Cycles Temp (°C) Capacity (kg)
Program Time
(min)
Residual
Moisture
Content (%)
Water
Consumption
(L/cycle)
Energy
Consumption
(kWh/Cycle)
WF16B6400KV
Cotton 20 8.0 95 70 80 0.20
e Cotton
40 8.0 195 53 65 1.10
60
8.0 225 53 65 1.55
16.0 245 53 68 2.40
Deep Softener 90 8 195 70 165 3.40
The values on the table have been measured under the conditions specified in Standard IEC60456/
EN60456. Actual values will depend on how the appliance is used.
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Memo
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Memo
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QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
MALAYSIA
1800-88-9999 (OTH)
+603-7713 7420 (Overseas contact)
www.samsung.com/my/support
SINGAPORE 1800 7267864 | 1800-SAMSUNG www.samsung.com/sg/support
PHILIPPINES
1-800-10-7267864 [ PLDT - Toll Free ]
1-800-8-7267864 [ Globe - Toll Free ]
84222111 [ Landline ]
www.samsung.com/ph/support
SOUTH AFRICA 0860 SAMSUNG (726 7864) www.samsung.com/za/support
DC68-04257L-00
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