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31
RANGE PROBLEM POSSIBLE CAUSE AND/OR REMEDY
Range does not function Range is not connected to electrical power. Check
power circuit breaker, wiring, and fuses. If all
electrical components are properly installed, call
614-777-5004 for help.
Broil does not work Temperature control knob is rotated too far past
broil position (500°F); preheating indicator will light
intermittently.
Burner does not ignite Gas supply valve is in the “OFF” position or gas
supply is interrupted.
Igniter barely sparking, no flame
ignition
Burner ports are clogged or the unit is not set to the
appropriate gas type. Call 614-777-5004 for help.
Burner ignites but flame is large,
distorted, or yellow
The air quality of the room is affecting the flame
color. Ensure that there are no candles, cleaning
products, air purifiers, etc. in the room.
Oven is not heating Check the circuit breaker or fuse box to your house.
Make sure there is proper electrical power to your
oven.
Oven light is not working properly Replace or reinsert the light bulb if loose or defective.
Oven has soot in it If the range is on propane, make sure that both the
orifices and the regulator have been converted.
Cannot remove lens cover on light There may be soil or build up on the lens cover.
Wipe the lens cover with a clean, dry towel prior to
attempting to remove the lens cover.
Low flames and longer cooking
times
The propane conversion procedure may not have
been performed properly. Check that all orifices are
correctly placed. If not, contact your installer.
Brass burners changed color Brass burners naturally oxidize over time and form a
patina that is a beautiful deep brass hue. This process
ensures our brass burners are corrosion resistant and
is not cause for a return.
Cooktop burner’s low/simmer
flame setting is too high
The propane conversion procedure may not have
been performed properly, as all burners should
have been adjusted during installation with the flame
adjustment tool that comes with each range. See
page 20 for how to adjust the burner flame’s height.
TROUBLESHOOTING
Troubleshooting
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