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Before You Calt
Solutions to Common Problems
Before you ca/I for service, review this Hst, Utmay save you time and expense, The Hst incUudes common occurrences
that are not the resuUtof defective workmanship or materiaUs in this appliance,
OCCURRENCE
Range is not level
POSSmBLE CAUSE/SOLUTmON
Poor instailation= Place oven rack in center of oven= Place a Ievel on the oven rack=
Adjust leveling legs at base of range until the rack is Ievel. When range is level,
cooktop may appear out of aIignment if countertop is not level.
Weak, unstabIe floor. Be sure floor is leveI and can adequately support range. If floor
is sagging or slopping, contact a carpenter to correct the situation.
Kitchen cabinet misalignment may make range appear to be unlevel. Be sure
cabinets are square and have sufficient room for range clearance.
Cannot move appliance easily.
Appliance must be accessibme for
service.
Cabinets not square or are built in too tight. Contact a cabinet maker to correct the
problem.
Contact builder or installer to make appliance accessible.
Carpet interferes with range. Provide sufficient space so range can be lifted over
carpet.
Entire range or oven does not operate.
Gas line is hard-plumbed. Have a flexible C.S.A international approved metal
appliance connector installed.
Make sure cord/plug is plugged tightly into outlet.
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Service wiring is not complete. Call 1=800-4-MY=HOME ® (See back cover).
Electrical power outage. Check house lights to be sure. GalI your local electric
company for service. Surface burners can be Ht manually.
*Oven control beeps and displays any F Electronic contro! has detected a fault condition. Press STOP!CLEAR to clear the
code error (for exempme Fll) display and stop beeping. Reprogram oven. If fault recurs, record fault number. Press
STOP/CLEAR and calI 1=800-4=MY-HOME ® for assistance (See back cover).
Oven light does not work.
Replace or tighten bulb. See Changing Oven Light section in this Use & Care Guide.
Electrical power outage. Check house lights to be sure. CalI your local electric
compagny for service.
Surface burners do not might,
Surface control knob has not been completely turned to LITE. Push in and turn the
surface control knob to MTE until burner ignites and then turn the surface control
knob to the desired flame size.
Burner ports are clogged. Clean burners. See "Cleaning the Burner Grates, Burner
Caps and Burner Heads" under General Cleaning.
Range power is disconnected from outlet. Be sure cord is securely plugged into the
outlet.
Electrical power outage.
Surface burner flame burns haft way
around.
Be sure the gas supply to the range is turned "ON".
Burner ports or slots are clogged. With the burner off, use a small-gauge wire or
needle to clean ports or slots.
Moisture is present after cleaning. Lightly fan the flame and allow the burner to
operate until flame is full= Dry the burners thoroughly following instructions under
General Cleaning.
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