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Moodpic 1
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CMYK & GREY
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98,6 x 46,7mm
CMYK & GREY
Filtrino THD20..
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Safety instructions
Please read and follow the operating instructions carefully and
keep them for later reference. Enclose these instructions when
you give this appliance to someone else. This appliance is
designed for the preparation of normal household quantities in
the home, or in household-like, non-commercial environments.
Household-like environments include staff kitchens in shops,
of ces, agricultural and other small businesses or for use by
guests at bed-and-breakfast establishments, small hotels and
similar residential facilities.
¡ Danger of electric shock!
Connect and operate the appliance only according to the type plate
specications.Toavoidpotentialhazards,repairssuchasreplacing
adamagedcablemustonlybecarriedoutbyourcustomerservice
personnel.
Thisappliancecanbeusedbychildrenagedfrom8yearsand
aboveandbypersonswithreducedphysical,sensoryormental
capabilitiesorlackofexperienceandknowledgeiftheyhavebeen
givensupervisionorinstructionconcerninguseoftheapplianceina
safewayandiftheyunderstandthehazardsinvolved.Keepchildren
under8yearsofageawayfromtheapplianceandconnecting
cableanddonotallowthemtousetheappliance.Childrenshall
notplaywiththeappliance.Cleaningandusermaintenanceshall
notbemadebychildrenunlesstheyareolderthan8yearsand
supervised.

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Robert Bosch Hausgeräte GmbH
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Neverimmersetheapplianceormainscableinwater.
Neverleavetheapplianceunattendedwhileitisswitchedon!
Useonlyifpowercordandapplianceshownosignsofdamage.
Shouldafaultoccur,pulltheplugordisconnectfromthemains
immediately.
Usetheapplianceinfrost-freeroomsonly.
Onlyusetheapplianceindoorsatroomtemperatureandupto
2000mabovesealevel.
Drainthewatertankonceaday.Foroptimumresults,llthetank
onlywithcool,fresh,non-carbonatedwatereachday.Donotuse
chemicallysoftenedwater.
¡ Risk of burns and re!
Keepinmindthatwithsettingsbetween70°CandQthewaterwill
beveryhot.
Whendrawingwater,steammayescapeorhotwatermaysplutter
fromthewateroutlet.
¡ Risk of suffocation!
Donotallowchildrentoplaywithpackagingmaterial.

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Table of Contents
Overview
1 on/off switch
2 Wateroutlet
3 start/stop button
4 temp. set button
5 Display elements
a LAmbientwater
b Water at 7 0 ° C
c Water at 8 0 ° C
d Water at 9 0 ° C
e
Q
Boilingwater
f P Child lock
g OAddwater/tankmissing
h
N
Descale
i MReplacelter
6 Removablewatertank
aTanklid
b Float
7 Filter cartridge
8 Filter holder
9 Cable storage compartment
10 Heightadjustment
11 Cupstand
a Drip tray
bCupshelf
Operating controls
on/off switch
Youusetheon/offswitchtoturntheappli-
anceonorcompletelyoff.Whenyouswitch
iton,allninedisplayitemslightupbriey.
Theselectedtemperature(forexample,
L
)lightsupaslongastheapplianceis
switchedon.
Note:Tosaveenergy,itisrecommended
toturntheapplianceoffaftereachuse.
start/stop button
Press the start/stopbuttontodrawwater.
Tocutoffthewatersupplyearly,pressthe
buttonagain.
Note:Thetemperaturesettingashes
whilethemachineprovideswater.
Congratulations on purchasing this
Bosch appliance.
You have acquired a high-quality
product that will bring you a lot of
enjoyment.
Check your new appliance for any
transport damage.
Dispose of the packaging (and of any
old appliance being replaced) in an
environmentally responsible manner.
Safetyinstructions......................................3
Overview....................................................5
Operating controls......................................5
Display elements........................................6
Using the appliance....................................6
Heightadjustment......................................7
Fillquantity.................................................7
Child lock....................................................7
BRITAMAXTRAwaterltersystem..........8
Descaling...................................................9
Maintenanceanddailycleaning...............10
Disposal....................................................10
Simpletroubleshooting............................ 11
Technicaldata.......................................... 12

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Robert Bosch Hausgeräte GmbH
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P
The
P
iconlightsupwhenthechild
lockisactivated.Atthispointthe
waterheaterisdeactivated,butyou
canstilldrawambientwater.To
learnmoreaboutthissetting,read
thesectiontitled“Childlock”.
M
+
N
M
and
N
flash at the same time
iftherehasbeennohotwater
drawnforsometime.Forhygienic
reasons,setthetemperatureto
90°C or
Q
anddrawhotwater(1x).
Extinguish
M
and
N
; the tempera-
turelastsetlightsup.
Using the appliance
General
Withthisappliance,youcanlterwaterand
dispenseitatroomtemperatureorheated
tospecictemperatures.
Ifyouhavequestionsregardingthelter
cartridge,contacttheBRITAConsumer
Serviceat08447424800(toll-free).
Note:Theapplianceischeckedbefore
delivery,whichmeanstheremaybesome
isolateddropsofwaterfound.Thesedrops
ofwaterareharmless,simplyremovewith
acloth.
Setting up the appliance
Beforeyouusetheappliancefortherst
time,dothefollowing:
►
Removelm.
►
Unrollorpushintherightamountof
cable from the cable compartment and
plugthecableintoapoweroutlet.
►
Removethewatertankandcleanit
thoroughlyunderrunningwater.
►
Inserttheltercartridgeasdescribedin
thesectiontitled“BRITAMAXTRAwater
ltersystem”.
►
Fillthewatertankuptothemax mark
withfresh,coldwater.Useonlynon-
carbonateddrinkingwater.
►
Replacethewatertankandpushitrmly
downwardintoplace.
temp. set button
Press the temp. setbuttontocyclethrough
andselectoneofthetemperaturesettings.
Theselectedtemperaturelightsup.
Display elements
L
Onthissetting,ambientwaterwill
besupplied.
70 °C
80 °C
9 0 ° C
With the 7 0 ° C ,8 0 ° C and 9 0 ° C
settings,thewaterwillbeheatedto
theselectedtemperature.
Examples
7 0 ° C –forwhitetea
8 0 ° C – for green tea
9 0 ° C –forinstantbeveragessuch
as hot chocolate or coffee
Note:Thetemperaturesatthe
wateroutletcanvarybyapproxi-
mately±5%.
Q
Atthissetting,thewaterwillbe
boiled.Thissettingissuitable,for
example,forblackteaorinstant
soups.
M
When the
M
iconlightsup,the
BRITAMAXTRAltercartridge
shouldbereplaced.Youcan
continuetoheatwater.Forinforma-
tionaboutreplacingthewater
ltercartridge,seethesection
titled“BRITAMAXTRAwaterlter
system”.
Afterchangingthelter,holddown
the start/stopbuttonforatleast
2seconds,
M
willceasetolight.
O
The
O
iconlightsupwhenthe
watertankneedstoberelledoris
missing.Removethewatertank,ll
itwithfresh,coldwaterandreturnit
toitscorrectposition.
N
TheNiconlightsupwhenthe
applianceneedstobedescaled.
Alwaysfollowtheinstructionsinthe
“Descale”sectionwhenyoudescale
theappliance.

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►
Set the on/offswitchtoon.Alldisplay
itemswilllightupbriey,andthenthe
90°C
iconstayslit.
►
Placeaglassorcupholdingatleast
150mlonthecupstandunderthewater
outlet.
►
Press the start/stopbuttontodispense
oneportionofwatertorinsethe
appliance.
Note: Beforeusingtheapplianceforthe
rsttimeorafteralongperiodofnon-use,
donotdrinkthersttwoglassesofwater.
The machine is now ready to use.
Dispensing water
►
Setthecupstandtotheappropriate
heightforthecuporglass.
►
Placethecuporglassunderthewater
outlet.
►
Press the temp. setbuttontoselectthe
desiredtemperature.
►
Press the start/stopbutton.Thewater
willdispensefromtheoutlet.
Theselectedtemperatureasheswhile
thewaterisdispensed.
Height adjustment
Theadjustablecupstandletsyouadjust
thedistancebetweenyourcuporglassand
thewateroutlet.Thelowestsettingissuit-
ablefortallerglassesandcups.Forsmaller
cupsorsoupcupsyoucaninsertthecup
standintooneoftheupperopenings.
Important: Don´tusetheappliancewithout
thecupstand.
Fill quantity
Theapplianceshipswithapresetll
quantityof250ml.Youcanchangethis
quantity.
Toadjustthellquantity,proceedas
follows:
►
Holddownthetemp. setbuttonforat
least5seconds.
►
Theindicatorforthecurrentlysetll
quantityashes.
►
Press the temp. setbuttontoselectthe
desiredllquantity:
L
=approx.120ml
7 0 ° C =approx.150ml
8 0 ° C =approx.200ml
9 0 ° C =approx.250ml
Q
=approx.300ml
►
Press the start/stopbutton–thesetting
isnowstored.
Important: Tokeepthedispensedwater
fromoverowing,makesurethatyouplace
asufcientlylargeglassorcupunderthe
wateroutlet.
Note:Tochangethissettingatanytime,
repeattheaboveprocedure.
Child lock
Forsafetyreasons,thisapplianceis
equippedwithachildlock.Toactivateit,
proceedasfollows:
►
Press and hold the temp. set and start/
stopbuttonssimultaneouslyforatleast
5seconds.The
L
and
P
iconslightup.
Info:Whenthechildlockisactivated,only
ambientwaterisavailable.Whenyoupress
the temp. setbutton,the
L
ashes;all
othersettingsareblocked.
Todeactivatethechildlock,proceedas
follows:
Press and hold the temp. set and start/
stopbuttonssimultaneouslyforatleast
5seconds.The
P
icongoesout.

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Robert Bosch Hausgeräte GmbH
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BRITA MAXTRA water
lter system
In models equipped with a water lter
system, only BRITA MAXTRA water
lter cartridges may be used.
BRITAMAXTRAcartridgescanbe
purchasedfromretailersordirectlyfrom
BoschCustomerService.(Seetheback
pagesoftheseinstructionsforcontact
information).
Theappliancecanbeusedwithorwithout
altercartridge.
Keepinmindthatyouwillenjoythebene-
tsofBRITAltrationonlyifaMAXTRA
ltercartridgeisinstalledintheappliance.
Teaandcoffeealsohavemorearoma
whenpreparedwithfresh,BRITA-ltered
water.
Tousethemachinewithoutalter,simply
removethelterholderandthelter
cartridgeandadjustthemachinesettings
accordingly.
Important:TheFilterYes/Nosetting
controlsthelterreplacementindicator.
Changing the lter setting
►
Turntheapplianceoffwiththeon/off
switch.
►
Press and hold the temp. setbutton.
►
Turntheappliancebackonwiththe
on/offswitch–the
M
iconashes.
►
Press the start/stopbuttontoselectthe
FilterYes/Nosetting:
Yes =
M
lightsup
or
No =
M
doesnotlightup
►
Release the temp. setbutton–theset-
tingisnowstored,andthemostrecently
selectedtemperaturelightsup.
Note:Tochangethissettingatanytime,
repeattheaboveprocedure.
Aftersettingthelterto“yes”,thesymbol
M
willlightupafteracertaintimeduring
operation.TheBRITAMAXTRAlter
cartridgeisexhaustedandneedstobe
changed.
Toinstallanewltercartridge,proceedas
follows:
Preparing and installing the BRITA
MAXTRA lter cartridge
►
Removetheltercartridge’sprotective
packaging.
►
Immersetheltercartridgeincoldtap
waterandshakeitlightly(foraboutve
seconds)toremoveanyairbubbles.
►
Takethelterholderoutofthewatertank
andrmlyinsertthecartridgeintothe
holderuntilyouhearaclick.
►
Holdthelterholderunderthewatertap
andllitwithfresh,coldwater;letthe
waterrunthroughtheBRITAMAXTRA
ltercartridge.
►
Repeatthisproceduretwoorthreetimes.
►
Placethelterholderwiththelter
cartridge back into its position in the
emptywatertankandllthetankwith
coldtapwater.
►
Holddownstart/stopbuttonforatleast
2 seconds to delete
M
.
Note: Toreplacethecartridge,simply
pullonthestrapattachedtothetopofthe
cartridge.Wheninstallinganewcartridge,
followtheabovestepsforpreparingand
insertingacartridge.
UsedBRITAMAXTRAwaterlter
cartridgescanbedisposedofwith
theregularhouseholdgarbage.Ifyou
havemorequestions,contactBRITA
ConsumerServiceat08447424800
(toll-free).
Important information
– Alwaysstorespareltercartridges
sealed in the original packaging in a cool
anddryplace.
– BRITAwaterltersaredesignedforuse
onlywithmunicipallytreatedtapwater
(note:thiswaterisconstantlycontrolled
andaccordingtolegalregulationssafeto
drink)orwithwaterfromprivatesupplies
whichhasbeentestedassafetodrink.
Ifaninstructionisreceivedfromthe
authoritiesthatmainswatermustbe

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boiled,theBRITAlteredwatermustalso
beboiled.Whentheinstructiontoboil
waterisnolongerinforce,theappliance
andlterfunnelmustbecleanedand
anewcartridgeinsertedtoensureany
residualcontaminantsareremoved.
– Pleaseltercoldtapwateronly.
– Cleantheapplianceandlterfunnel
regularly.
– Forcertaingroupsofpeople(e.g.those
withimpairedimmunityandforbabies),it
isgenerallyrecommendedthattapwater
shouldbeboiled;thisalsoappliesto
BRITAlteredwater.
– Forhygienereasons,theMAXTRA
cartridgecontentsaresubjecttospecial
treatmentwithsilver.Averysmall
amountofsilvermaybetransferredto
thewater.Thistransferencewouldbe
withintheWorldHealthOrganisation
(WHO)guidelines.
– Duringthelteringprocess,theremaybe
aslightincreaseinpotassiumcontent.
However,onelitreofBRITAlteredwater
containslesspotassiumthane.g.an
apple.Ifyouhavekidneydiseaseand/
orfollowapotassiumrestricteddiet,we
recommendthatyouconsultyourdoctor
beforeusingaBRITAwaterlter.
– ShouldyourBRITAappliancenotbein
useforaprolongedperiod(e.g.holiday),
BRITArecommendsthatyoutakeoutthe
cartridge,discardanywaterleftinside
theBRITAwaterlterandlooselyinsert
theMAXTRAcartridgeagain.Beforeus-
ingtheBRITAwaterlteragaintakeout
thecartridge,cleantheapplianceand
funnelthoroughlyandrepeatthesteps
oftheinstructionsforuseinchapter:
“PreparingandinstallingtheBRITA
MAXTRAltercartridge”.
– BRITAlteredwaterisdedicatedfor
humanconsumption.Itisaperishable
foodandassuchpleaseconsumewithin
1to2days.
– Likeeachnaturalproduct,theconsisten-
cyoftheBRITAMicroporeFilterissubject
tonaturalvariances.Thiscanleadtoa
slight abrasion of small carbon particles
intoyourlteredwater,noticeableas
blackbits.Theseparticleshavenonega-
tivehealtheffects.Ifingested,theywill
notharmthehumanbody.Incaseyou
observecarbonparticles,BRITArecom-
mendstoushthecartridgeseveral
timesoruntiltheblackbitsdisappear.
– BRITAcannotacceptresponsibilityor
liabilityifyoudonotrespectourrecom-
mendationsfortheuseandexchangeof
theBRITAltercartridge.
Descaling
Yourappliancehasanautomaticdescaling
programme.Whenthe
N
iconlightsup,
runthedescalingprogrammeassoonas
possible.Ifthedescalingprogrammeisnot
runasinstructed,theappliancemaybe
damaged.
Tip: Withveryhard,calciferouswater,
please descale the appliance more often
than the
N
symbolisdisplayed.Even
lteredwatercontainslowamountsof
calciumcarbonate.
►
Turntheapplianceoffwiththeon/off
switch.
►
Press and hold the start/stopbutton.
►
Turntheappliancebackonwiththe
on/offswitch.
►
Release the start/stopbuttonassoon
as the Nsymbollightsup.
Nowproceedasdescribedunder“Running
thedescalingprogramme”.
Suitable descaling agents are available
from Bosch Customer Service (Article
No. 310967) or from specialty retailers.
Notes:
– Neverinterruptthedescalingprogramme.
– Neverdrinkanyoftheliquidsusedin
descaling.
– Neverusevinegarorvinegar-based
products.
– Alwaysremovethelterholderandthe
ltercartridgebeforestartingthedescal-
ingprogramme.

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Robert Bosch Hausgeräte GmbH
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Running the descaling programme
►
Removethewatertank,pouroutany
remainingwater,andreinsertit.
►
Preparethedescalingsolutionaccord-
ingtothemanufacturer’sinstructions
andpouritintothewatertankuptothe
calcmark.Adescalingagentapproved
especiallyforthismachineisavailable
fromBoschCustomerService(Article
No.310967)orfromspecialtyretailers.
►
Place a container holding at least 500 ml
underthewateroutlet.Thecontainer
musttthecupstandexactlyandmust
remaininplace.Setthecupstandtothe
lowestposition.
►
Press and hold the start/stopbuttonfor
at least 10 seconds to start the descaling
programme.
►
Thedescalingprogrammewillnow
runautomatically.The
N
iconashes
whiletheprogrammeisrunning.(The
programmerunsforapprox.10minutes).
Thedescalingsolutionispumped
throughtheapplianceinmultiplephases
andthenrunsintothecontaineruntil
thewatertankisalmostempty.Asmall
amountofsolutionisalwaysleftinthe
tank.
►
When the most recently selected
temperatureiconlightsup,thedescaling
programhasnished.
►
Rinsethewatertankthoroughlyandll
uptothemaxmarkwithfreshwater.
►
Nowselectanddrawwarmwaterthree
timestorinseouttheappliance.Donot
drinkthiswater!
Important: Donotinterruptthedescaling
processunderanycircumstances.Ifthe
programmeisinterruptedbecauseof,for
example,toolittlewaterorapowerfailure,
itmustberestarted.
The appliance is now fully operational
again, and you can re-insert the lter
holder with the BRITA MAXTRA lter
cartridge.
Maintenance and daily
cleaning
¡ Risk of electric shock
Switchoffandunplugtheappliancebefore
cleaning.
Neverimmersetheapplianceinwater.
Donotuseasteamcleaner.
►
Wipethehousingwithadampsoftcloth.
►
Rinseoutthewatertankwithwateronly.
Donotplaceitinthedishwasher.
►
Thelidofthewatertankandallparts
ofthecupshelfcanbewashedinthe
dishwasher.
►
Cleanwatertankdailyandrellwith
freshwater.
Disposal
Disposeofpackaginginanenvironmen-
tally-friendlymanner.Thisapplianceis
labelledinaccordancewithEuropean
Directive2012/19/EGconcerningused
electricalandelectronicappliances(waste
electricalandelectronicequipment–
WEEE).Theguidelinedeterminesthe
frameworkforthereturnandrecyclingof
usedappliancesasapplicablethroughout
theEU.Pleaseaskyourspecialistretailer
aboutcurrentdisposalfacilities.
Guarantee
Theguaranteeconditionsforthisappliance
areasdenedbyourrepresentativeinthe
countryinwhichitissold.Detailsregarding
these conditions can be obtained from
thedealerfromwhomtheappliancewas
purchased.Thebillofsaleorreceiptmust
beproducedwhenmakinganyclaimunder
thetermsofthisguarantee.
Changesreserved.
J

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Simple troubleshooting
Problem Possible cause Remedy
Theapplianceisnotworking
and none of the control lights
areilluminated.
Theappliancemayhaveno
powersupply.
Check the appliance to see if it is
connectedtothepowersupply.
Themachineisrunningbutitis
notproducinganywater.
Thewatertankisnottted
correctly.
Pleasecheckthatthewatertankis
correctlytted.
Thewatertankwasremoved
duringthebrewingstageor
thereisairinthesystem.
Drawthewateronceagain.
Theoatinthewatertankis
stuck.
Cleanthewatertankandrelease
theoat.
It is not possible to set the
temperature.
Thechild-prooflockisactivated. Deactivatethechild-prooflock.
Thewatersplutterswhen
drawn.
Thecupstandissettoolow. Reducethedistancebetweenthe
wateroutletandthecupbyraising
thecupstand.
Build-upoflimescaleinthe
wateroutlet.
Descale the appliance as de
-
scribedinthechapter“Descaling”.
Thetemperatureofthewater
drawnistoolow.
Thetemperaturesetdisplaysthe
watertemperaturedirectlyatthe
wateroutlet.
Selectahighertemperature.
Theglassorcupistoocold. Rinseouttheglassorcupwithhot
waterbeforellingitordrawwater
rsttoheatitup.
Thereisabuild-upoflimescale
intheappliance.
Descale the appliance as
describedintheinstructions.
Withextremelycalciferouswater,
descale the appliance more often
thanthesymbolisdisplayed.
Wateriscollectinginthewater
outlet.
Condensationwatermayresult
duetophysicalproperties.
It is normal for condensation to
appear,simplywipeitaway.
TheOsymbolislightingeven
thoughthereisasufcient
amountofwaterinthewater
tank.
Theoatinthewatertankis
stuck.
Cleanthewatertankandrelease
theoat.
N
lightsupafteronlyafew
drawingcycles.
Possibleoperatingerror. Descale the appliance as
described in the chapter
“Descaling”.
Nlightsupeventhoughalter
hasbeenused.
Evenlteredwatercontainslow
amountsofcalciumcarbonate.
Descale the appliance as
described in the chapter
“Descaling”.
Nlightsupeventhoughthe
appliancehasjustbeen
descaled.
Thedescalingprogrammewas
interruptedbecauseof,for
example,toolittlewaterora
powerfailure.
Carryoutthedescalingprogramme
again as described in the chapter
“Descaling”.

12
Robert Bosch Hausgeräte GmbH
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Problem Possible cause Remedy
Loud“cookingandpumping”
noisesareheardduringthe
drawingprocess.
Thelterissetto“yes”(see
chapter“BRITAMAXTRA
waterltersystem”)butthere
isnolterinplace.Build-upof
limescaleintheappliance.
Descale the appliance as
described in the chapter
“Descaling”.
Finally,programmethecorrect
setting.
Theusedwaterisparticularly
calciferous.Build-upof
limescaleintheappliance.
Theappliancemustbedescaled
more often than the N symbol lights
up.Followtheinstructionsoutlined
inthechapter“Descaling”.
N,M and Oareallashingat
thesametime,itisnotpossible
todrawanywater.
Theappliancehasafault. Disconnect the appliance from
thepowersupplyandcontact
CustomerService.
If you are unable to rectify the problem, please contact Customer Service.
Technical data
Powerconnection(voltage/frequency) 220-240V/50Hz
Heaterwattage 1600 W
Maximumstaticpumppressure 3.3bar
Maximumwatertankcapacity(withoutlter) 2 litres
Lengthofpowercable 80 cm
Dimensions(HxWxD) 290 x 223 x 267 mm
Weight,empty 2.3kg

02/14
DE Deutschland, German
y
BSH Hausgeräte Service GmbH
Zentralwerkstatt für kleine
Hausgeräte
Trautskirchener Strasse 6-8
90431 Nürnberg
Online Auftragsstatus, Filterbeutel-
Konfigurator und viele weitere
Infos unter:
www.bosch-home.com
Reparaturservice, Ersatzteile &
Zubehör, Produkt-Informationen:
Tel.: 0911 70 440 040
mailto:cp-servicecenter@
bshg.com
Wir sind an 365 Tagen rund um die Uhr
erreichbar.
AE United Arab Emirates,
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BSH Home Appliances FZE
Round About 13,
Plot Nr MO-0532A
Jebel Ali Free Zone – Dubai
Tel.: 04 881 4401
mailto:service.[email protected]
www.bosch-home.com/ae
AL Republika e Shqiperise,
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Pallati i ri perball Prokuroris se
Pergjithshme
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AT Österreich, Austria
BSH Hausgeräte
Gesellschaft mbH
Werkskundendienst
für Hausgeräte
Quellenstrasse 2
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Tel.: 0810 550 511*
Fax: 01 605 75 51 212
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Hotline für Espresso-Geräte:
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www.bosch-home.at
*innerhalb Österreichs zum Regionaltarif
AU Australia
BSH Home Appliances Pty. Ltd.
7-9 Arco Lane
HEATHERTON, Victoria 3202
Tel.: 1300 368 339
mailto:bshau-as@bshg.com
www.bosch-home.com.au
B
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Gradačačka 29b
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Info-Line: 061 100 905
Fax: 033 213 513
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BSH Home Appliances S.A.
A
venue du Laerbeek 74
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1090 Bruxelles – Brussel
Tel.: 070 222 141
Fax: 024 757 291
mailto:bru-repairs@bshg.com
www.bosch-home.be
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Bulgaria EOOD
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Fax: 02 878 79 72
mailto:informacia.servis-bg@
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Khalaifat Company
Manama
Tel.: 01 7400 553
mailto:service@khalaifat.com
BY Belarus, Беларусь
OOO "БСХ Бытовая техника"
тел.: 495 737 2961
mailto:mok-kdhl@bshg.com
CH Schweiz, Suisse,
Svizzera, Switzerland
BSH Hausgeräte AG
Werkskundendienst für
Hausgeräte
Fahrweidstrasse 80
8954 Geroldswil
mailto:ch-info.hausgeraete@
bshg.com
Service Tel.: 0848 840 040
Service Fax: 0848 840 041
mailto:ch-reparat[email protected]
Ersatzteile Tel.: 0848 880 080
Ersatzteile Fax: 0848 880 081
mailto:ch-ersat[email protected]
www.bosch-home.com
CY Cyprus, Κύπρος
BSH Ikiakes Syskeves-Service
39, Arh. Makaariou III Str.
2407 Egomi/Nikosia (Lefkosia)
Tel.: 7777 8007
Fax: 022 658 128
mailto:bsh.service.cyprus@
cytanet.com.cy
CZ Česká Republika,
Czech Republic
BSH domácí spotřebiče s.r.o.
Firemní servis domácích
spotřebičů
Pekařská 10b
155 00 Praha 5
Tel.: 0251 095 546
Fax: 0251 095 549
www.bosch-home.com/cz
DK Danmark, Denmark
BSH Hvidevarer A/S
Telegrafvej 4
2750 Ballerup
Tel.: 44 89 89 85
Fax: 44 89 89 86
mailto:BSH-Service.dk@
BSHG.com
www.bosch-home.dk
EE Eesti, Estonia
SIMSON OÜ
Raua 55
10152 Tallinn
Tel.: 0627 8730
Fax: 0627 8733
mailto:teenindus@simson.ee
ES España, Spain
BSH Electrodomésticos
España S.A.
Servicio Oficial del Fabricante
Parque Empresarial PLAZA,
C/ Manfredonia, 6
50197 Zaragoza
Tel.: 902 245 255
Fax: 976 578 425
mailto:CAU-Bosch@bshg.com
www.bosch-home.es
FI Suomi, Finland
BSH Kodinkoneet Oy
Itälahdenkatu 18 A, PL 123
00201 Helsinki
Tel.: 0207 510 700
Fax: 0207 510 780
mailto:Bosch-Service-
www.bosch-home.fi
Lankapuhelimesta 8,28 snt/puhelu
+ 7 snt/min (alv 23%)
Matkapuhelimesta 8,28 snt/puhelu
+ 17 snt/min (alv 23%)
Kundendienst
–
Customer Service

02/14
FR France
BSH Electroménager S.A.S.
50 rue Ardoin – BP 47
93401 SAINT-OUEN cedex
Service interventions à domicile:
01 40 10 11 00
Service Consommateurs:
0 892 698 010
(0,34 € TTC/mn)
mailto:soa-bosch-conso@bshg.com
Service Pièces Détachées et
A
ccessoires:
0 892 698 009 (0,34 € TTC/mn)
www.bosch-home.fr
GB Great Britain
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton
Milton Keynes MK12 5PT
To arrange an engineer visit, to
order spare parts and accessories
or for product advice please visit
www.bosch-home.co.uk
or call
Tel.: 0844 892 8979*
*Calls from a BT landline will be charged at
up to 3 pence per minute. A call set-up fee
of up to 6 pence may apply.
GR Greece, Ελλάς
BSH Ikiakes Siskeves A.B.E.
Central Branch Service
17 km E.O. Athinon-Lamias &
Potamou 20
14564 Kifisia
Πανελλήνιο τηλέφωνο: 181 82
(αστική χρέωση)
www.bosch-home.gr
HK Hong Kong, 香港
BSH Home Appliances Limited
Unit 1 & 2, 3rd Floor
North Block, Skyway House
3 Sham Mong Road
Tai Kok Tsui, Kowloon
Hong Kong
Tel.: 2565 6151
Fax: 2565 6681
mailto:bosch[email protected]
www.bosch-home.cn
HR Hrvatska, Croatia
BSH kućni uređaji d.o.o.
Kneza Branimira 22
10000 Zagreb
Tel:. 01 640 36 09
Fax: 01 640 36 03
mailto:informacije.servis-hr@
bshg.com
www.bosch-home.com/hr
HU Magyarország, Hungar
y
BSH Háztartási Készülék
Kereskedelmi Kft.
Háztartási gépek márkaszervize
Királyhágó tér 8-9
1126 Budapest
Hibabejelentés
Tel.: 01 489 5461
Fax: 01 201 8786
mailto:hibabejel[email protected]
A
lkatrészrendelés
Tel.: 01 489 5463
Fax: 01 201 8786
mailto:alkatreszrendeles@bsh.hu
www.bosch-home.com/hu
IE Republic of Ireland
BSH Home Appliances Ltd.
Unit F4, Ballymount Drive
Ballymount Industrial Estate
Walkinstown
Dublin 12
Service Requests,
Spares and Accessories
Tel.: 01450 2655
Fax: 01450 2520
www.bosch-home.co.uk
IL Israel, לארשי
C/S/B Home Appliance Ltd.
Uliel Building
2, Hamelacha St.
Industrial Park North
71293 Lod
Tel.: 08 9777 222
Fax: 08 9777 245
mailto:csb-serv@zahav.net.il
www.bosch-home.co.il
IN India, Bhārat,
BSH Customer Service Front Office
Shop No.4,Everest Grande,
Opp. Shanti Nagar Bus Stop,
Mahakali Caves Road, Andheri East
Mumbai 400093
IS Iceland
Smith & Norland hf.
Noatuni 4
105 Reykjavik
Tel.: 0520 3000
Fax: 0520 3011
www.sminor.is
IT Italia, Italy
BSH Elettrodomestici S.p.A.
Via. M. Nizzoli 1
20147 Milano (MI)
Numero verde 800 829 120
mailto:[email protected]
www.bosch-home.com/it
KZ Kazakhstan, Қазақстан
IP Turebekov Yerzhan
Nurmanovich
Jangeldina str. 15
Shimkent 160018
Tel.: 0252 31 00 06
mailto:evrika_k[email protected]
LB Lebanon,
ن
ﺎﻨ
ﺒ
ﻟ
Teheni, Hana & Co.
Boulevard Dora 4043 Beyrouth
P.O. Box 90449
Jdeideh 1202 2040
Tel.: 01 255 211
mailto:Info@Teheni-Hana.com
LT Lietuva, Lithuania
Senuku prekybos centras UAB
Jonavos g. 62
44192 Kaunas
Tel.: 0372 12146
Fax: 0372 12165
www.senukai.lt
LU Luxembourg
BSH électroménagers S.A.
13-15 Zl Breedeweues
1259 Senningerberg
Tel.: 26349 300
Fax: 26349 315
mailto:lux-service.electromenager@
bshg.com
www.bosch-home.com/lu
LV Latvija, Latvia
General Serviss Limited
Bullu street 70c
1067 Riga
Tel.: 07 42 41 37
mailto:bt@olimpeks.lv
Elkor Serviss
Brivibas gatve 201
1039 Riga
Tel.: 067 0705 20; -36
Fax: 067 0705 24
mailto:domoserv[email protected]
www.servisacentrs.l
v
MD Moldova
S.R.L. "Rialto-Studio"
ул. Щусева 98
2012 Кишинев
тел./факс: 022 23 81 80
mailto:bosch-md@mail.ru
ME Crna Gora, Montenegro
Elektronika komerc
Ul. Slobode 17
84000 Bijelo Polje
Tel./Fax: 050 432 575
Mobil: 069 324 812
mailto:ekobosch.servis@
t-com.me
MK Macedonia, Македонија
GORENEC
Jane Sandanski 69 lok.3
1000 Skopje
Tel.: 022 454 600
Mobil: 070 697 463
mailto:gorenec@yahoo.com
MT Malta
Oxford House Ltd.
Notabile Road
Mriehel BKR 14
Tel.: 021 442 334
Fax: 021 488 656
www.oxfordhouse.com.mt

02/14
M
V
Raajjeyge Jumhooriyyaa,
Maledives
Lintel Investments
Ma. Maadheli, Majeedhee Magu
Malé
Tel.: 0331 0742
mailto:mohamed.zuhuree@
lintel.com.mv
NL Nederland, Netherlands
BSH Huishoudapparaten B.V.
Taurusavenue 36
2132 LS Hoofddorp
Storingsmelding:
Tel.: 088 424 4010
Fax: 088 424 4845
mailto:bosch-contactcenter@
bshg.com
Onderdelenverkoop:
Tel.: 088 424 4010
Fax: 088 424 4801
mailto:[email protected]
www.bosch-home.nl
NO Norge, Norway
BSH Husholdningsapparater A/S
Grensesvingen 9
0661 Oslo
Tel.: 22 66 06 00
Fax: 22 66 05 50
mailto:Bosch-Service-NO@
bshg.com
www.bosch-home.no
NZ New Zealand
BSH Home Appliances Ltd.
Unit F 2, 4 Orbit Drive
Mairangi Bay
A
uckland 0632
Tel.: 09 477 0492
Fax: 09 477 2647
mailto:bshnz-cs@bshg.com
www.bosch-home.co.nz
PL Polska, Poland
BSH Sprzęt Gospodarstwa
Domowego sp. z o.o.
A
l. Jerozolimskie 183
02-222 Warszawa
Centrala Serwisu
Tel.: 801 191 534
Fax: 022 572 7709
mailto:Serwis.Fabrycz[email protected]
www.bosch-home.pl
PT Portugal
BSHP Electrodomésticos Lda.
Rua Alto do Montijo, nº 15
2790-012 Carnaxide
Tel.: 707 500 545*
Fax: 214 250 701
mailto:bosch.electrodomesticos.pt@
bshg.com
www.bosch-home.pt
*(PT 0,10 €/min., Mobile 0,25 €/min)
RO România, Romania
BSH Electrocasnice srl.
Sos. Bucuresti-Ploiesti,
nr. 19-21, sect.1
13682 Bucuresti
Tel.: 021 203 9748
Fax: 021 203 9733
mailto:service.romania@bshg.com
www.bosch-home.ro
RU Russia, Россия
OOO "БСХ Бытовая техника"
Сервис от производителя
Малая Калужская 19/1
119071 Москва
тел.: 495 737 2961
mailto:mok-kdhl@bshg.com
www.bosch-home.com
SA Kingdom Saudi Arabia,
ﺔﻳدﻮﻌﺴﻟا ﺔﻴﺑﺮﻌﻟا ﺔﻜﻠﻤﻤﻟا
BSH Home Appliances
Saudi Arabia L.L.C.
Bin Hamran Commercial Centr.
6th Floor 603B
Jeddah 21481
Tel.: 800 124 1247
mailto:service.[email protected]
www.bosch-home.com/sa
SE Sverige, Sweden
BSH Hushållsapparater AB
Landsvägen 32
169 29 Solna
Tel.: 0771 11 22 77 local rate
mailto:Bosch-Service-SE@
bshg.com
www.bosch-home.se
SG Singapore, 新加坡
BSH Home Appliances Pte. Ltd.
TECHPLACE I and
Mo Kio Avenue 10
Block 4012 #01-01
569628 Singapore
Tel.: 6751 5000
Fax: 6751 5005
mailto:[email protected]
www.bosch-home.com.sg
SI Slovenija, Slovenia
BSH Hišni aparati d.o.o.
Litostrojska 48
1000 Ljubljana
Tel.: 01 583 07 01
Fax: 01 583 08 89
mailto:informacije.servis@
bshg.com
www.bosch-home.com/si
SK Slovensko, Slovakia
BSH domáci spotřebiče s.r.o.
Organizačná zložka Bratislava
Galvaniho 17/C
821 04 Bratislava
Tel.: 02 44 45 20 41
mailto:opravy@bshg.com
www.bosch-home.com/sk
TR Türkiye, Turke
y
BSH Ev Aletleri Sanayi
ve Ticaret A.S.
Fatih Sultan Mehmet Mahallesi
Balkan Caddesi No: 51
34771 Ümraniye, Istanbul
Tel.: 0 216 444 6333*
Fax: 0 216 528 9188
mailto:careline.tu[email protected]
www.bosch-home.com/tr
*Çağrı merkezini sabit hatlardan aramanın
bedeli şehir içi ücretlendirme, Cep
telefonlarından ise kullanılan tarifeye gore
değişkenlik göstermektedir
TW Taiwan, 台湾
A
chelis Taiwan Co. Ltd.
4th floor, No. 112 Sec 1
Chung Hsiao E Road
Taipei ROC 100
Tel.: 02 2321 6222
mailto:Bosch@achelis.com.tw
UA Ukraine, Україна
ТОВ "БСХ Побутова Техніка"
тел.: 044 490 2095
mailto:bsh-serv[email protected]om
www.bosch-home.com.ua
XK Kosovo
NTP GAMA
Rruga Mag Prishtine-Ferizaj
70000 Ferizaj
Tel.: 0290 321 434
mailto:a_service@
gama-electronics.com
XS Srbija, Serbia
BSH Kućni aparati d.o.o.
Milutina Milankovića 11ª
11070 Novi Beograd
Tel.: 011 205 23 97
Fax: 011 205 23 89
mailto:informacije.servis-sr@
bshg.com
www.bosch-home.rs
ZA South Africa
BSH Home Appliances (Pty) Ltd.
15th Road Randjespark
Private Bag X36, Randjespark
1685 Midrand – Johannesburg
Tel.: 086 002 6724
Fax: 086 617 1780
mailto:applianceserviceza@
bshg.com
www.bosch-home.com/za
02/14
FR France
BSH Electroménager S.A.S.
50 rue Ardoin – BP 47
93401 SAINT-OUEN cedex
Service interventions à domicile:
01 40 10 11 00
Service Consommateurs:
0 892 698 010
(0,34 € TTC/mn)
mailto:soa-bosch-conso@bshg.com
Service Pièces Détachées et
A
ccessoires:
0 892 698 009 (0,34 € TTC/mn)
www.bosch-home.fr
GB Great Britain
BSH Home Appliances Ltd.
Grand Union House
Old Wolverton Road
Wolverton
Milton Keynes MK12 5PT
To arrange an engineer visit, to
order spare parts and accessories
or for product advice please visit
www.bosch-home.co.uk
or call
Tel.: 0844 892 8979*
*Calls from a BT landline will be charged at
up to 3 pence per minute. A call set-up fee
of up to 6 pence may apply.
GR Greece, Ελλάς
BSH Ikiakes Siskeves A.B.E.
Central Branch Service
17 km E.O. Athinon-Lamias &
Potamou 20
14564 Kifisia
Πανελλήνιο τηλέφωνο: 181 82
(αστική χρέωση)
www.bosch-home.gr
HK Hong Kong, 香港
BSH Home Appliances Limited
Unit 1 & 2, 3rd Floor
North Block, Skyway House
3 Sham Mong Road
Tai Kok Tsui, Kowloon
Hong Kong
Tel.: 2565 6151
Fax: 2565 6681
mailto:bosch[email protected]
www.bosch-home.cn
HR Hrvatska, Croatia
BSH kućni uređaji d.o.o.
Kneza Branimira 22
10000 Zagreb
Tel:. 01 640 36 09
Fax: 01 640 36 03
mailto:informacije.servis-hr@
bshg.com
www.bosch-home.com/hr
HU Magyarország, Hungar
y
BSH Háztartási Készülék
Kereskedelmi Kft.
Háztartási gépek márkaszervize
Királyhágó tér 8-9
1126 Budapest
Hibabejelentés
Tel.: 01 489 5461
Fax: 01 201 8786
mailto:hibabejel[email protected]
A
lkatrészrendelés
Tel.: 01 489 5463
Fax: 01 201 8786
mailto:alkatreszrendeles@bsh.hu
www.bosch-home.com/hu
IE Republic of Ireland
BSH Home Appliances Ltd.
Unit F4, Ballymount Drive
Ballymount Industrial Estate
Walkinstown
Dublin 12
Service Requests,
Spares and Accessories
Tel.: 01450 2655
Fax: 01450 2520
www.bosch-home.co.uk
IL Israel, לארשי
C/S/B Home Appliance Ltd.
Uliel Building
2, Hamelacha St.
Industrial Park North
71293 Lod
Tel.: 08 9777 222
Fax: 08 9777 245
mailto:csb-serv@zahav.net.il
www.bosch-home.co.il
IN India, Bhārat,
BSH Customer Service Front Office
Shop No.4,Everest Grande,
Opp. Shanti Nagar Bus Stop,
Mahakali Caves Road, Andheri East
Mumbai 400093
IS Iceland
Smith & Norland hf.
Noatuni 4
105 Reykjavik
Tel.: 0520 3000
Fax: 0520 3011
www.sminor.is
IT Italia, Italy
BSH Elettrodomestici S.p.A.
Via. M. Nizzoli 1
20147 Milano (MI)
Numero verde 800 829 120
mailto:[email protected]
www.bosch-home.com/it
KZ Kazakhstan, Қазақстан
IP Turebekov Yerzhan
Nurmanovich
Jangeldina str. 15
Shimkent 160018
Tel.: 0252 31 00 06
mailto:evrika_k[email protected]
LB Lebanon,
ن
ﺎﻨ
ﺒ
ﻟ
Teheni, Hana & Co.
Boulevard Dora 4043 Beyrouth
P.O. Box 90449
Jdeideh 1202 2040
Tel.: 01 255 211
mailto:Info@Teheni-Hana.com
LT Lietuva, Lithuania
Senuku prekybos centras UAB
Jonavos g. 62
44192 Kaunas
Tel.: 0372 12146
Fax: 0372 12165
www.senukai.lt
LU Luxembourg
BSH électroménagers S.A.
13-15 Zl Breedeweues
1259 Senningerberg
Tel.: 26349 300
Fax: 26349 315
mailto:lux-service.electromenager@
bshg.com
www.bosch-home.com/lu
LV Latvija, Latvia
General Serviss Limited
Bullu street 70c
1067 Riga
Tel.: 07 42 41 37
mailto:bt@olimpeks.lv
Elkor Serviss
Brivibas gatve 201
1039 Riga
Tel.: 067 0705 20; -36
Fax: 067 0705 24
mailto:domoserv[email protected]
www.servisacentrs.l
v
MD Moldova
S.R.L. "Rialto-Studio"
ул. Щусева 98
2012 Кишинев
тел./факс: 022 23 81 80
mailto:bosch-md@mail.ru
ME Crna Gora, Montenegro
Elektronika komerc
Ul. Slobode 17
84000 Bijelo Polje
Tel./Fax: 050 432 575
Mobil: 069 324 812
mailto:ekobosch.servis@
t-com.me
MK Macedonia, Македонија
GORENEC
Jane Sandanski 69 lok.3
1000 Skopje
Tel.: 022 454 600
Mobil: 070 697 463
mailto:gorenec@yahoo.com
MT Malta
Oxford House Ltd.
Notabile Road
Mriehel BKR 14
Tel.: 021 442 334
Fax: 021 488 656
www.oxfordhouse.com.mt

9000984289
*9000984289*
Customer Service
Great Britain
Bosch Customer Service
Grand Union House
Old Wolverton Road
Milton Keynes MK12 5PT
www.bosch-home.co.uk
✆
UK +44 (0)844 892 8979
IRL +353 (0)1450 2655
