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REFERENCE
Troubleshooting
Before requesting service (troubleshooting), please check the following.
Problem Action Page
No operations can be • Check the batteries in the remote control.
performed with the They may need replacing.
remote control. • Operate the remotecontrol at a distance of no more than 20 feet.
• Remove batteries and hold down one or more buttons for several minutes to P5
drain the microprocessor inside the remotecontrol to reset it. Reinstall
batteries and try to operate the remote control again.
Discdoes not play. • Ensure that the disc is installed with the label side facing up.
• Check the region number of the DVD. P8
5.1 channel sound is • 5.1 channel sound is reproduced only when the following conditions are met. :
notbeing reproduced. 1) The DVD player is connected with the proper Amplifier P19
2) The disc is recorded with 5.1 channel sound.
• Check whether the disc being playedhas the "5.1 ch" mark on the outside.
• Check ifyour audio system isconnected and working properly. P48~49
• Ina SETUP Menu, isthe Audio Outputset to Bitstream?
The _) icon appears • The features or action cannot becompleted at this time because:
on screen. 1.The DVD's software restricts it.
2.The DVD'ssoftware doesn'tsupportthefeature(e.g.,angles).
3.The feature is not available atthe moment.
4.You've requested atitle or chapter number or search time that is out of range.
DiscMenudoesn'tappear. • Check if the disc has a Menu.
Playmodediffersfrom • Some of the functions selected inthe Setup Menu may not work properly if the P43~54
theSetup Menu disc is not encoded withthe corresponding function.
selection.
The screen ratio • The Screen Ratio is fixed on your DVDs. P50~52
cannot be changed.
Noaudio. • Make sure you have selected the correct Digital Output in the Audio Options P48~49
Menu.
The screen is blocked • Press the _ button (in front panel) for more than 5 seconds under no disc
inside. All settings will revertto the factory settings. P20
Forgot password • Press the _ button (in front panel) for more than 5 seconds under no disc
inside. All settings including the password will revertto the factory settings. P53
Don't use this unless absolutely necessary.
Ifyou experience other • Go to the contents and find the section of the instruction book that contains
problems, the explanations regarding the current problem, and follow the procedure once
again.
• If the problem still cannot be solved, please contact your nearest authorized
service center.
The picture is noisy or • Make sure that the disc is not dirty or scratched.
distorted • Clean the disc. P4
ENG-55
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