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26 - ENGLISH
TROUBLESHOOTING
Problem What to do
No audio from a device
connected by the back-up
audio cable
• Power on your device and play music.
• Secure the ends of the back-up audio cable.
• Increase the volume on your headphones, your Bluetooth® device
and music source.
• Connect a dierent device.
Poor sound quality from
a device connected by
audio cable
• Secure the ends of the back-up audio cable.
• Connect another device.
Battery won’t charge • Secure the ends of the USB charging cable.
• If your headphones have been exposed to high or low
temperatures, let the headphones return to room temperature
and try charging again.
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