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29
SWIMMING POOL HEAT PUMP
Manual
11. Requesting Assistance or Service
² All service will be handled by the dealer that you bought the unit from. Do not
return the heater to your dealer, give them a call and they will schedule a service
call.
² Before calling for assistance or service, please check the “Troubleshooting” (pp.
16-17) and “Warranty” (pp. 21) sections or call your dealer. It may save you the
cost of a service call. If you still need help, follow the instructions below.
² When asking for help, please provide a detailed description of the problem, your
heater’s complete model and serial number, and the purchase date (see p.23).
This information will help us respond properly to your request.
² Keep a copy of the sales receipt showing the date of purchase. Proof of purchase
will assure you warranty service.
12.Maintenance
² Dirt can accumulate on the evaporator. You can easily remove it by using a
non-pressured water spray without damaging the small aluminum fins.
² The cleaning of the plastic cabinet can be done with the help of a brush and
soap.
13.Winterizing
² First, you must turn the breaker off. The unit must be drained of all its water. You
will need to disconnect the IN and OUT water connections. Then the unit must
be tilted or blown out with air until all water is out.
² The next step is to reconnect your IN and OUT water connections that will have
previously been drained.
² It is recommended to cover the heat pump to prevent snow from getting inside,
so a protective winter cover is also needed.
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