Dreametech L10 ULTRA User Manual

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Problem Solution

The robot will not

turnon.

Thebatteryislow.Rechargetherobotonthebaseandtryagain.

Thetemperatureofthebatteryistoolowortoohigh.Itisrecommendedtooperatetheapplianceatatemperature

between32 ℉(0° C)and104 ℉(40° C).

The robot will not

charge.

Thebasestationisnotconnectedtopower.Pleasemakesurebothendsofitspowercordarecorrectlypluggedin.

Thecontactbetweenthechargingcontactsonthebasestationandtherobotispoor.Pleasecleanthechargingcontacts.

Checkwhetherthereisanyforeignobjectattheconnectoroftherobotandremovetheforeignobjectifany.

Therobotfailsto

connecttoWi-Fi.

TheWi-Finetworkpasswordisincorrect.MakesurethepasswordusedtoconnecttoyourWi-Finetworkiscorrect.

Therobotdoesnotsupporta5GHzWi-Ficonnection.Makesuretherobotisconnectedtoa2.4GHzWi-Ficonnection.

TheWi-Fisignalisweak.MakesuretherobotisinanareawithgoodWi-Ficoverage.

Therobotmaynotbereadytobecongured.Pleaseexitandre-entertheapp,andthentryagainasinstructed.

The robot cannot

ndandreturntothe

basestation.

Thebasestationisdisconnectedfrompowerormovedwhentherobotisnotonit.

Therearetoomanyobstructionsaroundthebasestation.Placethebasestationinamoreopenarea.

Movingtherobotmaycauseittore-positionitself,anditwillrecreateamapifre-positioningfails.Iftherobotistoofar

fromthebasestation,itmightnotbeabletoautomaticallyreturnonitsown,inwhichcaseyouwillneedtomanually

placetherobotontothebasestation.

Wipethesignalingareaonthebasestationtoremovedustordebris.

Therobotgetsstuck

infrontofthebase

station and cannot

returntoit.

Clearanyobstructionwithin0.5montheleftandrightsidesorwithin1.5minfrontofthebasestationtopreventthe

robotfrombeingblocked.

Therouteforreturningtochargeisblocked,e.g.thedoorisclosed.

Therobotmayslipiftheoorinfrontofthebasestationisoverlywet.Ifso,cleantheexcesswaterbeforetryingagain.

Itisrecommendedtomovethebasestationtoadierentplaceandtryagain.

FAQ

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Dreametech L10 ULTRA Robot Vacuum And Mop Combo, Auto Mop Cleaning And Drying, Self-emptying Base