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94
FAQ
Q1. How do I restore my router to its factory default settings?
• Reset the router manually:
With the router powered on, press and hold the RESET button on the rear panel until the
Power LED starts flashing.
• Reset the router via web management page:
1. Visit http://tplinkmodem.net, and log in with the password or your TP-Link ID.
2. Click Advanced > System Tools > Backup & Restore page.
3. Click Factory Restore to reset the router.
4. Wait for the resetting and then the router will automatically reboot.
Note:
Once the router is reset, the current configuration settings will be lost and you will need to re-configure the router.
Q2. What should I do if I forget my password?
• Web management page password:
Restore the router to its factory default settings and then create a new password using
1-32 characters.
• Wireless network password:
1. The default Wireless Password/PIN is printed on the product label of the router.
2. If the default wireless password has been changed, log in to the router’s web
management page and go to Basic > Wireless to retrieve or reset your password.
• TP-Link ID password:
Click Forgot password on the TP-Link ID login page and then follow the instructions to
reset it
Q3. What should I do if I cannot access the web management page?
This can happen for a variety of reasons. Please try the methods below to log in again.
• Make sure your computer has connected to the router correctly and the corresponding
LED lights up.
• Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
• Make sure you enter the correct IP address to log in: http://tplinkmodem.net.
• Check your computer’s settings:
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