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2322
Assembly, Operation & Maintenance InstructionsAssembly, Operation & Maintenance Instructions
HBG2G
HBG3S HBG3O HBG3M
HBG2S HBG2R HBG2M
HBG3G
FORCE
TM
2 BURNER
GAS BARBEQUE
FURNACE
TM
3 BURNER
GAS BARBEQUE
WARRANTY
IMPORTANT
Please keep your receipt, as this must be presented if making a claim under the
terms of the Everdure by Heston Blumenthal warranty.
AUSTRALIAN CUSTOMERS
Our goods come with guarantees that cannot be excluded under the Australian Consumer
Law. You are entitled to a replacement or refund for a major failure and for compensation
for any other foreseeable loss or damage. You are also entitled to have the goods repaired
or replaced if the goods fail to be of acceptable quality and the failure does not amount to
a major failure.
NEW ZEALAND CUSTOMERS
Nothing herein contained shall be construed in any way as excluding or limiting your rights
under the Consumer Guarantee Act 1993.
OUR WARRANTY
Subject to the following conditions, this product is also covered by the manufacturer’s
5 YEAR CONDITIONAL WARRANTY from the date of purchase, covering all parts and/
or labour.
Our Warranty (which is subject to the conditions below) covers recti cation free of
charge of any fault arising from defective materials or components, or faulty workmanship.
The product or defective material will be repaired or replaced at the option of Everdure
by Heston Blumenthal , but all costs of installation, removal, cartage, freight, travelling
expenses and insurance are to be paid by the claimant. Our Warranty is subject to the
product being used for single family domestic household use.
Our Warranty operates in addition to (and does not exclude, restrict or modify) any rights
or remedies to which you may already be entitled to under the Australian Consumer Law or
any consumer guarantees law relating to this product.
WHAT IS COVERED?
During the below listed warranty period, your barbeque will be repaired free of charge by
Everdure by Heston Blumenthal or its authorised service centre provided your barbeque is
delivered to and picked up from Everdure by Heston Blumenthal or its authorised service
centre, subject to the terms and conditions below.
5 years: Aluminium parts - hood, rebox, sides, legs
5 Years: Plastic parts
2 years: Paint warranty
2 years: All remaining parts
WHAT IS NOT COVERED BY OUR WARRANTY:
1. Any defect or failure caused by the product not being assembled or used in accordance
with the instruction/installation manual provided with the product.
2. Normal fair wear and tear (e.g. surface rust on cooking plates & burners heat
discolouration).
3. Insect or vermin infestation.
4. Unauthorised repairs or use of non-genuine parts.
5. Product scratches & damage as a result of delivery, installation or assembly.
6. Claims to product surface coatings due to accidental damage, improper, or lack of
maintenance.
7. Damage from cleaning products not recommended by Everdure by Heston Blumenthal.
HOW TO CLAIM OUR WARRANTY
You will need to contact Everdure by Heston Blumenthal in Australia or New Zealand using
the below contacts details.
All Service and Assembly Enquiries:
IN AUSTRALIA: Telephone 1300HESTON
IN NEW ZEALAND: Telephone (09) 415 6000
OR VISIT: www.everdurebyheston.com
PRIVACY POLICY
Everdure by Heston Blumenthal is committed to protecting your personal privacy. Your
personal information that you have provided in this form (e.g. name, street address, e-mail
address and telephone/mobile number) is used solely by Everdure by Heston Blumenthal
for the express purpose for which it was collected (e.g. to respond to your enquiry
regarding your product). Your personal information will be processed by Everdure by
Heston Blumenthal in accordance to the guidelines and requirements of the Privacy Laws
of Australia (Privacy Act 1998).
HBG3O HBG3M
HBG2SHBG2S HBG2RHBG2R HBG2MHBG2M
HBG3G
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