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TROUBLESHOOTING
Problems
TECHNICAL
PROBLEMS
Possible Causes Solutions
Dishwasher
doesn't start.
Insufficient
water flow.
Water is not
pumped from
the dishwasher.
Can't
select a
wash cycle.
Fuse is blown, or
the circuit breaker
is tripped.
Replace the fuse or reset the circuit
breaker. Remove any other appliances
sharing the same circuit with the
dishwasher.
Make sure the power cord is properly
plugged into the wall socket.
Make sure the dishwasher is turned on
and the door is closed securely.
Power supply is not
turned on.
Open the faucet or add water to the
tank until the water shortage indicator
turns off.
Water shortage.
Make sure the door is fully closed.
Slightly shake the machine 5-6 times
to exhaust all trapped air.
Dishwasher door is
not properly closed.
There is trapped air in
the machine’s water
pipe system.
Check the drain hose.
Kinks in the
drain hose.
Check the coarse filter.
Filter system
is clogged.
Check your kitchen sink to make sure
it is draining.
If the kitchen sink is not draining,
contact a plumber.
Re-select a program by stopping the
in-progress program or wait for the
in-progress program to finish.
Kitchen sink
is clogged.
The dishwasher
is in operation.
GENERAL
PROBLEMS
Suds in the tub.
• Only use special detergents for
dishwashers.
• Open the dishwasher and remove
foam by hand.
• Pour 1.3 gallons of water into
machine, or open the connected
faucet, select any program, and let it
run for 1-2 minutes. The foam will
then be drained. Repeat process if
needed.
Note: If the water tank is not full, the
machine cannot be activated.
Wrong detergent.
NOISE
UNSATISFACTORY
WASHING
RESULT
Discoloration of
plastic
tableware.
Washing
temperature is
too high.
Select a wash cycle with lower
temperatures.
White film on
the inside
surface.
Hard water
minerals.
This problem is difficult to avoid in
areas with hard water. To clean the
interior, use a damp sponge with
dishwasher detergent, wearing rubber
gloves. Never use any cleaner other
than dishwasher detergent, as there is
a risk of foaming or suds.
There are rust
stains on
cutlery.
The affected
items are
not corrosion
resistant.
The spray arm is
knocking against an
item in the basket.
Avoid washing items that are not
corrosion resistant in the dishwasher
Knocking noise
inside the tub
while running.
Pause the program and rearrange
items obstructing the spray arms.
Items are not
securely placed in
the basket.
Rattling noise
inside the tub
while running.
Pause the wash cycle and secure the
items in the basket.
This may be caused
by on-site
installation
or the cross-section
of the piping.
Dishes were not
loaded properly.
See “Loading the Dishwasher Basket”
for instructions.
Knocking noise
in the water
pipes.
Tableware is
not cleaned.
This has no influence on dishwasher
function. If unsure, contact a qualified
plumber.
The wash cycle was
not powerful
enough.
Select a more intense wash cycle.
Refer to the wash cycle table for details.
Items are blocking the
path of spray arms.
Rearrange the items so that the spray
arms can rotate freely.
The filter system is
not clean or is not
correctly installed.
Clean and/or fit the filter system
correctly.
Detergent with
colorant was used.
Stained tub
interior.
Do not use detergents with colorants.
• 25 • • 26 •
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