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23
EN
22
Information on cycle number
Connect the appliance to the mains supply but do not switch it on.
Press the and buttons together, - Fig. 27.
The LED flashes during the setting phase.
To go to “cycle number” mode, press and hold the button for 3 seconds; all of the red LEDs flash three times before
displaying the information - Fig. 29.
Cycle number:
- Less than 3000: 1 LED lit.
- Greater than 3000: 2 LEDs lit.
- Greater than 6000: 3 LEDs lit.
To exit settings mode, press .
At each of these steps you can exit settings mode by pressing the button if you have finished your settings. All of the
lights are off. These settings will be saved even if there is an electrical failure. You can modify these settings at any time
by repeating these steps.
TROUBLESHOOTING, CORRECTIVE ACTIONS
PROBLEM MALFUNCTION CORRECTIVE ACTION
Your appliance detects a fault.
Switch off and disconnect the appliance, remove the fil-
ter cartridge, wait for a minute and restart the appliance.
The appliance does not turn on when the button is
pressed.
Check your fuses and plug sockets.
Check that the two power plugs are correctly pushed in
the socket.
The coffee grinder makes a strange noise.
There is a foreign body in the grinder. Disconnect the
appliance before investigating. See if you can extract
the foreign body using your vacuum cleaner.
The steam nozzle makes a noise.
Check that the steam nozzle is correctly attached to its
corresponding end piece.
The steam nozzle on your appliance seems partially or
completely clogged.
Ensure that the opening in the end piece is not ob-
structed by milk residue or limescale. Unclog the holes
with the needle supplied with your appliance.
The steam nozzle makes little or no milk froth.
For milk-based drinks, use very fresh, very cold pas-
teurised or UHT milk. It is also advisable to use a cold
container. If the results do not improve, try changing the
brand of milk.
No steam comes out of the nozzle.
Empty the tank and temporarily remove the filter car-
tridge. Fill the water tank with mineral water which is
high in calcium (> 100 mg/l) and run successive steam
cycles.
The auto-cappuccino set makes little or no froth.
The auto-cappuccino set does not take in milk.
Check that the accessory is correctly attached to the
appliance, remove it then replace it.
Check that the flexible tube is not obstructed or pierced
and that it is correctly attached to the accessory so as
to make it airtight. Rinse and clean the accessory (refer
to the “Auto-cappuccino accessory” chapter).
PROBLEM MALFUNCTION CORRECTIVE ACTION
There is water underneath the appliance.
Before removing the water tank, wait for 15 seconds
after the coffee has finished flowing so that the appli-
ance finishes its cycle properly.
Check that the drip tray is correctly positioned on the
appliance; it should always be in place, even when the
appliance is not in use.
Check that the drip tray is not full.
The drip tray should not be removed during a cycle.
Clean the tank and its connection regularly to avoid the
build up of scale, which can cause leaks.
After emptying the coffee grounds collector, the warning
message is still displayed on the screen.
Remove the coffee grounds collector and ensure it is
empty and clean. Wait at least 6 seconds before replac-
ing, and ensure it is correctly installed.
The coffee dispenses too slowly.
Turn the coffee fineness dial to the right to make the
grounds courser (this could also depend on the type of
coffee used).
Run one or several rinsing cycles.
Change the Claris Aqua Filter System cartridge (see
“Installing the filter”).
The water/steam is not dispensed normally from the
steam nozzle.
At the beginning or end of making a drink, the steam
nozzle may drip slightly.
The coffee fineness dial is difficult to turn. Only change the grinder setting when it is running.
The espresso or coffee is not hot enough.
Change the coffee temperature setting. Warm the cup
by rinsing it with hot water before making the drink.
The coffee is too lightly coloured or too weak.
Avoid using oily, caramelised or flavoured coffee. Check
that the coffee bean container has coffee in it and that it
is dispensing correctly.
Decrease the drink volume, increase the drink strength.
Turn the coffee fineness dial to the left to make the
grounds finer.
Make the drink in two cycles by using the 2 cups func-
tion.
The appliance is not producing coffee.
A problem has been detected during preparation of the
drink.
The appliance has restarted automatically and is ready
for a new cycle.
Why can I not start the descaling or cleaning program?
Why does my appliance not request to be descaled or
cleaned?
The appliance only requests to be cleaned once it
has made several types of coffee. The appliance only
requests a descaling cycle once it has made a certain
number of drinks using steam.
A power failure occurs during a cycle.
The appliance is automatically restarted when power is
switched back on.
Coffee flows behind the coffee nozzles.
Pour cold or room-temperature water into the tank. Re-
duce the temperature level.
The appliance is working but no liquid comes out.
Check that the water tank is in the correct position and
that the cord is not jammed between the appliance and
the water tank.
Ground coffee is in the drip tray.
Yes, to stay clean the appliance clears ground coffee
which has fallen out of the percolation tank.
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