Samsung AQN36VFUAGM/CV User Manual

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Troubleshooting

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary expenses.

PROBLEM SOLUTION

The air conditioner does

not work at all.

• Checkpowerstatusandthenoperatetheairconditioneragain.

• Pluginorswitchonthecircuitbreakerandthenoperatetheairconditioneragain.

• CheckifyouhavesettheOTimer.Operatetheairconditioneragainbypressingthe

Power button.

The temperature

adjustment is not working.

• CheckifyouhaveselectedFan/Turbomode.Inthesemodes,desiredtemperatureissetto

auto and you cannot adjust the temperature.

Cool/Warm air does

not come out of the air

conditioner.

• Checkifthesettemperatureishigher(duringCoolmode)/lower(duringHeatmode)than

the current temperature. Press the Temp + or - button on the remote controller to change

the set temperature.

• CheckiftheAirlterisblockedbydirt.IfthereisalotofdustontheAirlter,

cooling(heating) performance may decrease. Clean them frequently.

• Checkiftheoutdoorunitiscoveredorinstalledneartheobstacle.Takethecoveroand

take the obstacle away.

• Ifyouwanttooperatetheairconditionerinthesunlight,covertheoutdoorunitusing

curtains or etc.

• CheckiftheairconditionerisoperatinginDe-icemode.Whentheiceformedinwinter

or the outdoor temperature is too low, the air conditioner operates in De-ice mode

automatically. In De-ice mode, indoor fan stops and cool air does not come out.

• Ifthedoorsorwindowsareopen,itmaycausebadcooling(heating)performance.

Close the doors and windows.

• Checkiftheairconditionerhasjustbeenturnedonafterstoppingcooling(heating)

operation. In this case, just a fan will run to protect the outdoor unit compressor.

• Checkifthepipelengthistoolong.Whenthepipelengthexceedsmaximumallowable

pipe length, cooling (heating) performance may decrease.

Air ow adjustment is not

working.

• CheckifyouhaveselectedAuto/Dry/

mode. In these modes, desired

temperature is set to auto and you cannot adjust the temperature.

Fan speed adjustment is

not working.

• Check if you have selected Auto/Dry/Turbo/

mode. In these mode, fan speed

is set to Auto and you cannot adjust the fan speed.

Remote controller is not

working.

• Checkifyourbatteriesaredepleted.

• Makesurenothingisblockingyourremotecontrollersensor.

• Checkthattherearestronglightingapparatusneartheairconditioner.Stronglightwhich

comes from uorescent bulbs or neon signs may interrupt the electric waves.

Timer function does not

set.

• CheckifyoupresstheSet button on the remote controller after you have set the time.

The indicator is blinking

continuously.

• PressthePower

button or disconnect the power plug/switch o the auxiliary power

switch.

If the indicator is still blinking, contact the service center.

Odors permeate in the

room during operation.

• Checkiftheapplianceisrunninginasmokyarea.Ventilatetheroomoroperatetheair

conditioner in Fan mode for 1~2 hours. (We do not use smelly components in the air

conditioner.)

Vivaldi MAX_AQN09VFU@@ IB&IM_32163A-3_EN.indd 20 2015/8/17 14:47:33

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Samsung AQN36VFUAGM/CV 36,000 BTU, Inverter Indoor Unit

User Manual - Page 20