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49
TROUBLESHOOTING
ENGLISH
Noises You Might Hear
E dz
ezDispense ERROR 2
The amount of liquid detergent in the detergent compartment did not
decrease.
• Call for service.
E d3
ezDispense ERROR 3
The amount of fabric softener in the liquid fabric softener or liquid
detergent compartment did not decrease.
After putting the fabric softener into the liquid fabric softener or liquid
detergent compartment, it was left for a long time and the fabric
softener hardened.
• Clean the liquid fabric softener or liquid detergent compartment
thoroughly, fill it with liquid fabric softener, install it in the drawer, and run
a wash cycle. If
E d3
is displayed continuously, call for service.
E d4
ezDispense ERROR 4
The amount of liquid fabric softener in the liquid fabric softener or liquid
detergent compartment did not decrease.
• Call for service.
E ds
ezDispense ERROR 5
The amount of liquid detergent or fabric softener in the liquid fabric
softener or liquid detergent compartment did not decrease.
• Call for service.
O PN
ezDispense OPEN
ERROR
The washer was operated without completely closing the drawer.
The drawer was opened during the washer operation.
• Push the drawer completely closed. If
O PN
is displayed continuously, call
for service.
Symptoms Possible Cause & Solution
Rattling and clanking
noise
Foreign objects, such as keys, coins, or safety pins may be in the drum.
• Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.
Thumping sound Heavy clothes may produce a thumping sound. This is usually normal.
• If the sound continues, the appliance is probably out of balance. Stop and
redistribute the clothes.
The clothes may be out of balance.
• Pause the programme and redistribute the clothes after the door unlocks.
Vibrating noise Package materials are not removed.
• Remove package materials.
The clothes may be unevenly distributed in the drum.
• Pause the programme and redistribute the clothes after the door unlocks.
Symptoms Possible Cause & Solution
global_main.book.book Page 49 Tuesday, December 6, 2022 8:07 AM
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