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The metal parts in the tank
have rust.
The descaler is not
recommended type. It may
corrode the metal parts in the
tank.
Use the descaler recommended by
manufacturer.
Water leaks from the bottom of
coffee maker.
There is much water in the drip
tray.
Please clean the drip tray.
The coffee maker is malfunction.
Please contact with the authorized
service facility for repairing.
Water leaks out of outer side of
filter.
There is some coffee powder on
filter edge.
Get rid of them.
Acid (vinegar) taste exists in
Espresso coffee.
No clean correctly after cleaning
mineral deposits.
Clean coffee maker per the content
in “before the first use”
for several
times.
The coffee powder is stored in a
hot, wet place for a long time.
The coffee powder turns bad.
Please use fresh coffee powder, or
s
tore unused coffee powder in a
cool, dry place. After opening a
package of coffee powder, reseal it
tightly and store
it in a refrigerator
to maintain its freshness.
The coffee maker cannot work
any more.
The
power outlet is not plugged
well.
Plug the power cord into a wall
outlet correctly, if the appliance still
does not work, please contact with
the authorized servi
ce facility for
repairing.
The steam cannot froth.
The steam ready indicator (green
indicator) is not illuminated.
Only after the steam ready indicator
(green indicator)
is illuminated, the
steam can be used to froth.
The container is too big or the
shape is not fit.
Use high and narrow cup.
You have used skimmed milk
Use whole milk or half-skimmed
milk
Do not take apart the appliance by yourself if the cause of failure is not found, you had better
contact certified serving center.