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Westinghouse Outdoor Power Equipment | 11
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Air conditioner won’t
start or stops during
operation
Power outage Wait until power is restored and then resume operation.
Power cord is disconnected Connect power cord.
Air switch is tripped, circuit malfunction,
or fuse is burnt
Have unit repaired at an authorized service center.
Unit is restarted too soon after stopping
Wait for three (3) minutes, and then resume normal
operation
Evaporator needs to be defrosted
(Remove lter to view evaporator.)
This is normal and does not indicate a problem.
After defrosting is nished, the air conditioner will
resume normal operation.
Poor cooling
Unit connected to an extension cord (low
voltage)
Remove the extension cord and plug the unit
directly into a grounded receptacle.
Air lter is dirty Clean the air lter.
Set temperature is too high Adjust the temperature.
A door or window is open. Close door or window.
Air conditoner is not
responding to remote
control
Something is interfering with the singal
(such as static pressure, unstable
voltage)
Unplug the unit and wait three (3) minutes. Plug the
unit back in and resume normal operation.
Remote control is out of range.
Move the remote closer to the air conditioner (within
26 ft.)
The receiver on the air conditioner is
blocked.
Remove the obstacles.
The batteries in the remote control are
depleted.
Replace the remote control batteries.
There is uorescent light in the room.
Move the remote closer to the air conditioner
(within 26 ft.)
Turn off the uorescent light and try it again.
The unit is making a
crackling sound.
Unit was recently turned off/on.
This is normal and does not indicate a problem.
The noise is caused by heat expansion or
shrinkage due to change of temperature.
Abnormal sound
during operation
Interference from radio, thunderstorm, or
other electrical activity.
Unplug the unit and wait three (3) minutes. Plug the
unit back in and resume normal operation.
Unpleasant odor in
the room
Air lter is dirty Clean the lter.
No air blowing from
air conditioner
Air outlet or air inlet is blocked Eliminate the obstacles.
Desired temperature
can’t be obtained.
The desired temperature exceeds the
temperature setting range.
Choose a temperature between 61°F (16°C) and
86°F (30°C).
Liquid can be heard
moving inside the unit
The unit was just turned on or turned off.
This is normal and does not indicate a problem. The
noise is caused by refrigerant moving inside the air
conditioner.
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