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11
Troubleshooting the System
Need help troubleshooting? Call Toll Free 1-800-218-6172 or visit www.ecopurehome.com/brita
Problem: No water or decreased water flow.
Cause: Filter 1 is clogged. Correction: Replace the filter 1 cartridge.
Cause: Flow through the microbiological purifying filter will
decrease and eventually clog when exposed to an
excess of microbiological loading materials in the water.
T
his failsafe feature reduces the chance of product use
beyond its intended life, and will shut down the filter
when it is exposed to contaminated water.
Correction: Replace all filter cartridges.
Problem: Taste and/or Odor.
Cause: Filter cartridges exhausted. Correction: Replace all filter cartridges.
Cause: System contaminated. Correction: Sanitize system. Call 1-800-218-6172
for instructions.
Problem: Water leaks at push connect fittings.
Cause: Tubing not pushed in all the way. Correction: Push tubing in all the way into fittings.
Cause: Tubing not cut square. Correction: Cut tubing square.
Cause: Tubing nicked. Correction: Remove nicked portion, reinsert tubing
into fitting.
Cause: Outer tubing surface not smooth. Correction: Remove rough portion, reinsert tubing
into fitting.
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