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What to do?CauseProblem/error
which contain ingredients
(zeolites) for water
• Try removing any residues with a brush.
softening. These
ingredients may be
deposited on the laundry.
There is powder
detergent left in
•• Clean the net on the water supply hose.Water pressure not high
enough.
the main wash
compartment of
• Choose higher water level or extra rinse
(see "STEP 6 / Choose program settings").
• Some washing powders
may stick strongly to the
detergent compartment if
it is empty.
the detergent
compartment.
• Wipe the detergent compartment before
adding the powder detergent.
There is
conditioner left in
• Make sure the plug cap in the conditioner
compartment of the detergent
compartment is positioned correctly.
• Plug cap is not positioned
correctly or it is clogged.
the conditioner
compartment of
• Clean the plug cap (see chapter
"CLEANING AND MAINTENANCE /
Cleaning the detergent compartment").
the detergent
compartment.
Odour in the
washing machine
drum.
•• Check if the filter is clean.Residues of fabric,
washing detergent, and
conditioner in the filter.
•• Choose a self-cleaning (Drum Cleaning)
program (see "STEP 5: Choose the
program").
Development of germs and
bacteria.
Machine is moving
during operation.
•• Level the feet (see chapter
"INSTALLATION AND CONNECTION /
Adjusting the feet").
Feet not adjusted correctly.
•• Remove the transport bolts (see chapter
"BEFORE USING THE APPLIANCE FOR
THE FIRST TIME /Transport protection").
Transport bolts not
removed.
Machine is moving
during spinning.
• The washing machine will automatically
decrease the spin speed if vibration is too
strong.
• Unevenly distributed
laundry or not enough
laundry.
• Increase the amount of laundry in the
washing machine and restart the program
(see "STEP 7: Start the wash / Adding or
removing laundry after the start of the
program").
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39
Errors – what to do?
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