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Error codes Error message Solution
8.06 Attach tray 5. Slide the tray to the left, and then slide it
back into place.
8.07 Close paper transport cover F. Keep the paper transport cover F closed
unless performing maintenance.
8.08 Close the staple finisher
front door.
Keep the finisher front door closed unless
performing maintenance.
8.09 Close staple, hole punch
finisher top cover.
Keep the finisher top cover closed unless
performing maintenance.
9.00 Printer had to restart. Last
job may be incomplete.
Tou ch Continue to clear the message and
continue printing.
11.11, 11.21, 11.31, 11.41, 11.51 Load [source] with [type]
[size].
Load the indicated tray with paper. For
more information, see
“Loading paper and
specialty media” on page 61.
11.12, 11.22, 11.32, 11.42,
11.52
Load [source] with [type]
[size] [orientation].
11.81, 11.91 Load multipurpose feeder with
[type] [size].
Load the multipurpose feeder with paper.
For more information, see
“Loading the
multipurpose feeder” on page 75.
11.82, 11.92 Load multipurpose feeder with
[type] [size] [orientation].
12.11, 12.21, 12.31, 12.41,
12.51
Change [source] to [type]
[size].
Pull out the indicated tray, remove paper,
and then load the correct paper type and
size. For more information, see
“Loading
paper and specialty media” on page 61.
12.12, 12.22, 12.32, 12.42,
12.52
Change [source] to [type]
[size] [orientation].
12.91 Change multipurpose feeder to
[type] [size].
Remove paper, and then load the correct
paper type and size. For more information,
see
“Loading the multipurpose feeder” on
page 75.
12.92 Change multipurpose feeder to
[type] [size] [orientation].
31.00 Insert hole punch box.
1 Open the paper transport cover F.
2 Remove the hole punch box.
3 Insert the hole punch box.
31.35 Reinstall missing or
unresponsive waste toner
bottle.
1 Open the front door.
2 Remove the waste toner bottle.
Note: To avoid spilling the toner, place
the bottle in an upright position.
3 Insert the waste toner bottle.
4 Close the front door.
31.40, 31.41, 31.42, 31.43 Reinstall missing or
unresponsive [color]
cartridge.
1 Open the front door.
2 Remove the cartridge.
3 Insert the cartridge.
4 Close the front door.
Troubleshoot a problem 424
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