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9 Troubleshooting
34
Problem Cause/Result Action
Other ‘Error’ messages
are displayed�
–
T
Switch the Z10 off with the On/Off button
Q
�
Contact customer support in your country
(see chapter 13 ‘JURA contact details/ Legal
information’)�
Little or no steam
comes out of the dual
spout� The pump is
very quiet�
The connector of the
milk system in the dual
spout may be blocked by
milk residues or
limescale fragments
loosened during
descaling�
T
Press the releasing devices and pull the
cover of the dual spout up and off�
T
Remove the milk system from the dual
spout�
T
Unscrew the black connector with the aid
of the hexagonal hole on the measuring
spoon for ground coffee�
T
Clean the connector thoroughly�
T
Screw the connector back on by hand�
T
Carefully tighten it using the hexagonal
hole on the measuring spoon, turning by no
more than a quarter of a rotation�
E If you were unable to solve the problem, contact customer
support in your country (see chapter 13 ‘JURA contact
details/ Legal information’)�
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