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When a “replace” or “low” message does not appear
Follow this procedure when a photoconductor is replaced and a “replace” or “low” message does not appear:
1 From the printer control panel, navigate to:
> Settings > > Supplies Menu > > Replace Supply >
or
> Supplies Menu > Replace Supply
2 Select the button that indicates the supply item you replaced.
• All
• Cyan Photoconductor
• Magenta Photoconductor
• Yellow Photoconductor
• Black Photoconductor
3 When [Color] photoconductor replaced appears, select Yes. For non‑touch screen printer models,
press
to confirm.
4 Press to return to the home screen.
Cleaning printer parts
Cleaning the interior of the printer
Note: You may need to perform this task after every few months.
Warning—Potential Damage: Damage to the printer caused by improper handling is not covered by the printer
warranty.
1 Make sure that the printer is turned off and unplugged from the wall outlet.
CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the interior of the printer,
unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
2 Remove paper from the standard bin and multipurpose feeder.
3 Remove any dust, lint, and pieces of paper around and from inside the printer using a soft brush or vacuum.
4 Use a dry cloth to wipe away loose toner particles.
Warning—Potential Damage: To avoid overexposing the photoconductor unit or imaging unit, do not the leave the
door open for more than 10 minutes.
Maintaining the printer 184
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