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Problem Possible Causes Solutions
Oven smokes
Oven door was left open. Be sure oven door is closed when broiling.
excessively when ......................................................................................
broiling. Meat too close to upper Reposition oven rack lower to provide proper clearance between
burner, the food & the upper burner.
Meat not prepared for broil. Remove excess fat from meat. Remove fatty edges.
Insert placed incorrectly on Always place insert on the broil pan with ribs up and slot holes
broil pan (some models), downward. This will allow grease to drip into pan.
Excessive spillovers or Regular cleaning is needed when broiling frequently.
grease built up inside oven.
Flames inside oven Excessive food spillovers in Wipe up any excessive spillovers before starting the oven.
or smoking from oven. Should an oven fire occur, close the oven door and turn the
oven vent. oven OFF. If the fire continues, use a fire extinguisher. DO NOT
put water or flour on the fire! Flour may be explosive.
Surface burners will Surface control knob not set Push in and turn the surface control knob to the lite position
not ignite, to the lite position, until burner ignites; then turn knob out of the lite position and
adjust to desired flame size.
Burner caps are missing or Check that all surface burner caps are level and seated correctly
not seated properly, on surface burner heads. See "Cleaning the cooktop and surface
burners" in the Care & Cleaning section.
Burner ports are clogged. With all surface burners turned OFF, use a small-gauge wire or
needle to burner head slots and ignition ports. See "Cleaning the
cooktop and surface burners" in the Care & Cleaning section
for additional cleaning instructions.
Electric power outage. If needed, surface burners may be lit manually. See section on
Setting Surface Controls.
Power cord is disconnected. Plug power cord into the power outlet.
Surface burner Burner caps are not seated Check that all surface burner caps are level and seated correctly
flame uneven or properly, on surface burner heads. See "Cleaning the cooktop and surface
only part way burners" in the Care & Cleaning section.
around burner cap. Moisture may be present Lightly fan the flame & allow burner to operate until flame is full.
after cleaning. Dry the surface burners thoroughly following the instructions
under "Cleaning the cooktop and surface burners" provided in
the Care & Cleaning section.
Burner slots or ports are With all surface burners turned OFF, use a small-gauge wire or
clogged, needle to burner head slots and ignition ports. See "Cleaning the
cooktop and surface burners" in the Care & Cleaning section
for additional cleaning instructions.
Surface burner Surface knob is set too high. Adjust surface control knob to a lower flame setting.
flame is too high. Burner caps are not seated ..... Burner caps are not seated properly. Check that all surface
properly, burner caps are level and seated correctly on surface burner
heads. See "Cleaning the cooktop and surface burners" in the
Care & Cleaning section.
Surface burner Dust particles in gas line. Allow burner to operate a few minutes until flame turns blue.
flame is orange. ...................................................
Residence near salt water. A slightly orange flame may be unavoidable from salt content in air.
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