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207 The TV is hot.
207
The TV smells like plastic.
207
The settings are lost after 5 minutes or every time the TV is
turned off.
207
The TV is tilted to the side.
207
The stand is wobbly or crooked.
208 A POP (TV’s internal banner ad) appears on the screen.
208 The TV is making a popping noise.
208 The TV is making a humming noise.
208
The software update over the Internet has failed.
208
The TV narrates the screen events in voice-over.
Diagnosing TV operational issues
209 Self Diagnosis
210 Cannot select Signal Information in Self Diagnosis.
210 Reset Smart Hub
210
Reset picture
210
Reset sound
Getting Support
211 Getting support through Remote Management
211 Finding the contact information for service
211 Requesting service
FAQ
The TV Screen does not Display Properly
The TV does not Turn On
The Picture is Distorted, or No Sound Comes Out of the
Sound Bar
Network Access is not Available
There is No Sound or the Speakers are Making an Odd Sound
The Remote Control does not Work
Updating the Software
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